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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.8
    88%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(541)

Attribute Ratings

Reviews

(26-50 of 198)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Okta for a single sign-on to various applications, including the Microsoft Office suite, Certify, ADP payroll, and others. Okta also functions as our sign-in verification service for mobile apps. The benefit is that once I am logged in to Okta, I don't have to separately sign into those apps, saving time.
  • Single sign-on
  • Secure two step verification
  • Saving time
  • More apps under single sign-on
  • Cleaner page layout
  • Faster verification
Okta is best for a large organization using many different software applications on a regular basis, allowing employees to not have to sign into each one of them as they use them. For small organizations, it might be superfluous, but for large organizations, it saves time and allows employees to get a lot of management and bureaucratic tasks are done originating from one web page.
Jacob Ira Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used it to authenticate all users on ALL platforms. It really helps to prevent credential theft. We were able to use it on all new and existing platforms. Users liked using it for SSO.
  • Works across a lot of products.
  • Gives very detailed logs.
  • Allows users to use a single sign-on across multiple products.
  • Revoking a single login terminates access to multiple products.
  • Additional logging
  • Automatic blocking and alerting
  • Easier setup for a variety of products
If you need SSO, this is the place to do it. Having a single login for users is something that is amazing for most people. Now they don't have to remember a variety of logins for various systems. Additionally, if that one login is revoked, it terminates access across multiple systems.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have all of our passwords saved which can be helpful as well as all of the platforms we use located in one place for easy access. Mostly the use case I find myself leveraging is a password saver. I acknowledge that I do not use the platform for its full value as it is not a part of my workflow.
  • Password saver
  • Enterprise recourse library
  • The passwords can be more easily accessible for password editing.
Well suited for enterprises that leverage multiple partnerships for a tech stack.
Raymond Dable | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With Okta Identity Cloud, we're able to log in to multiple web applications on just one page securely. Okta Identity Cloud helps us manage single sign-on authentication with multiple web applications so that we do not need to log in to all of our applications one at a time. As a workforce analyst. This software is very much effective.
  • Our employees became more productive with single sign on.
  • The Okta Identity Cloud securely integrates almost all of our web applications and software.
  • Very easy to use and the page loads quickly.
  • We have The Okta Identity Cloud linked to AD DS and it's giving us sync issues with resetting the SSO password.
  • The Okta Identity Cloud needs improvement specifically with password reset.
  • User interface has to be improved.
The Okta Identity Cloud is very helpful as it serves as a one-stop shop for all web applications we use for our company. With just a single sign-on it reduces the time we spent logging in to every application we need. The Okta Identity Cloud is very much effective in saving passwords.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the best solution to have the employees securely connect to the company network apps and websites by providing a secure single sign-on option. Once logged into the system on the company network, it identifies you, and all the apps and websites within the company that requires a log-in will give you automatic access(as per permission) by single sign-on. So no more typing the id password again and again for each of them.
  • Single sign on over multiple applications and websites of the company.
  • Multi-factor authentication is being provided for better security.
  • Interface is very user friendly.
  • Not faced any issues.
It is well suited where user gets the access to change their own password and once changed, it will be changed throughout the company-wide applications under their Okta permissions and they don't have to call the service desk and wait for them to change it. It is very easy for adding various applications to add into the dashboard for users to access under one roof.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I don't use it in the current organization, but used it at my previous one. Its main use was SSO and maintaining customer records outside of AD.
  • SSO
  • Customization
  • Identity
  • Customer directory
  • Some of the UI was clunky or didnt make sense
  • Setting admins could be more intuitive
If looking to get internal users from AD pulled into the cloud for SSO between applications, this is a good fit. It could also pull in and maintain customers for external access to applications. Otherwise, it would be less appropriate.
July 30, 2022

okat sso

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SSO and we integrate it for saml in products for authentication and authorization. It helps to ease up the things and most of the uses related to authorization as addressed.It is easy to configure and use. Very easy to implement and understand and provides very good documentation and Product is well made.
  • SSO
  • SAML
  • OIDC
  • Mobile app can be improved
  • Login
  • Kerberos
Okta is suited when we want to restrict the users to use a few functionalities of the product. We can use it to authenticate and authorize the user. With one login, we can use all the other apps without individual login to each and every product. Okta's homepage can be improved.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Okta to manage the internal user roles creation to provide customised product access to the users as per their roles and requirements. Okta is also used to enable single sign-on management for non-integrated services to access the programs easily without having to repeat the login for each program. I also lead the renewal conversations for the tool.
  • Customised management of user roles and mapping for authentication.
  • Allows integration with multiple products and services to cover a wide range of user workflows.
  • Allows secure saving of passwords and centralising the work tools.
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
Okta integration is really useful and helps to automate the systems and workflow, user-friendly, and easy to follow and implement in the daily work routine. Okta allows the efficient configuration of SAML 2.0 connects with vendor websites which is a core security feature. One issue with Okta login is the inability to put any modifier in the address bar to redirect users to Okta sign-in page.
July 06, 2022

honest review

Score 10 out of 10
Vetted Review
Verified User
We use Okta Identity Cloud to access different types of tools that we use daily in our work. It enables us to change passwords easily on our end without further checking with any support like IT or SD support. It keeps the information secured because before we can access anything it asks for identification.
  • Change password
  • Personal identification
  • Secure user authentication into different application
  • Time management
  • User friendly
  • Not that I can think of.
I have not used or explored all of its usages yet but one thing I experienced is changing passwords with my tools. Before, we used to wait for a specific hour when we can call SD to change our password. It could reach a day or two days, especially during the weekend but now we can immediately change the password on our end without any help or support.
July 02, 2022

Simply amazing!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using the Okta Identity Cloud for more than two years now and I have not seen any issue with it and I am currently enjoying using this portal for my everyday tasks. I could say that the Okta Identity Cloud has been so useful for me not only fore but also to my colleagues and friends and to the whole organization. I highly recommend this special tool.
  • Providea security
  • makes your job easier
  • gives access to system and tools
  • I wish it can be personally customize like change the color of background
  • I wish there is also an option for us to make our own profile
  • and I wish there is an option too to put our own photo on this special tool.
The Okta Identity Cloud is best for my online group booking. The Okta Identity Cloud makes my job easier where I can access different tools for my only booking for my clients and this provides security also to my tools. I could say that Okta Identity cloud can help you enhance your ability and help you learn or discover new things every day.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this to confirm employee's identities before they are able to access any business-specific software or websites. We use it throughout the entire company, and all departments. It is used in pretty much everything we do, and has been for as long as I have been with the company.
  • verifies identities
  • easy to use
  • can access from anywhere
  • issue if you dont have your device
This is well suited for anyone who has sensitive information and wants users to need a two-step process before logging in to potentially sensitive company platforms or information. It is great for people who have remote employees working from anywhere, because there are additional security risks that come with that if you are not including the Okta step. It might not work as well for companies where employees don't have easy access to their phones, or companies where there is not much sensitive information and therefore they do not need additional barriers.
June 29, 2022

Great platform!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the help of the okta identity cloud, we are able to manage all our tools and systems in our organization in just one access. Some tasks are hard to finish with having too many systems to check but when Okta Identity Cloud was introduced to us, we were able to finish our tasks in a timely many.
  • Storing of information
  • Securing data
  • Compiling our systems and tools in folders
  • User interface
  • It would be nice if we can add themes.
  • Faster security verifcation
In our organization, we use quite a lot of tools and systems to help our clients. If you have the same situation in the company, this tool is very well suited for you. Having Okta Identity Cloud manage and store those tools and systems helps us do our tasks more efficiently.
Sanjit Prasad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Okta Single Sign-On facility to login to all the services in our organisation. You have to enter your password only once and then with one-click you can easily get into the application. The major benefit is that there is no need to set and remember multiple credentials for each service available in your company. The sign-in session is active for a longer time so there is no requirement to do multiple logins. We also use Okta web app through which we can access apps provided by the organisation.
  • A single consolidated web UI where you can access all apps provided by your organisation.
  • Okta Single Sign-on facility for all apps.
  • Integrate with third-party products to enable two-factor authentication.
  • You can add more apps and navigate to recent apps via web UI.
  • The service is little expensive so a discount for renew subscription would be good.
  • I find very less resources about Okta so more documentation is required.
  • Once the service is broken, resetting it back is a bit painful.
Okta service is great to access apps via Single Sign-On facility. But yes it need an improvement where we need to reset Okta service when thing got broken.
Score 9 out of 10
Vetted Review
Verified User
We originally purchased this software for a project that was going to be used for our customers that required an MFA solution so that we could integrate into a single platform multiple applications that would have required individual logins while not using Citrix. We saw the ease of use it was offering in that arena and decided that it would be in our interest to expand the scope into the enterprise so we would have only one identity platform instead of two to manage.
  • PAM
  • Ease of use and navigation
  • Console is quick to respond
  • Changes are completed quickly
  • The main login splash screen is bit of an eyesore
  • High Contrast mode for visually impaired users.
In general, since just about everyone including our customers touch the product we needed something that was easy to use and had a great track record. Since it was customer facing and some where not computer literate, we needed to make it as seamless as possible. I give credit to The Okta Identity Cloud to provide that good customer experience. Thankfully we have not come across a situation where we are trying to make the app do something it was not designed for. We purchased it with singular intent and then expanded the user base.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta is enabling us to transition from our on-premise AD directory/identity-centric approach to a cloud-based IDP. Okta is mastered from our AD and allows us to give single sign-on and adaptive MFA to all our users. We use these authentication methods both with on-premise workloads on managed computers as well as enabling people to access certain cloud-based workloads from unmanaged (personal) machines. We can centralize our identity management and give our users the same sign-on experience across numerous systems. The plan is to integrate all auth with Okta over time.
  • Enable AD driven identity to modern cloud apps
  • Easy SSO and MFA experience for users
  • 100% availability
  • More customization in the end user experience.
  • More integration with InTune for managed devices and policies.
  • Customer success team helping check health and usage cases.
Okta is not strongly suited for local-only AD mastered environments with no plans to use cloud or SaaS apps. Okta is best suited for hybrid environments that are trending towards cloud and SaaS apps and may eventually be majority cloud. Okta is not well suited if you are looking to do SSO or MFA on local Windows desktops (you can accomplish this with 3rd party add-ons).
Daniel Angulo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our main use is basically identity management, group provisioning, and lifecycle management. This way we can help users easily set up their accounts and secure all platforms with no risk. We use multiple instances of the same app so in that way replicating and automating applications is easy and straightforward and no need to do repetitive work.
  • Group provisioning
  • App management for different instances
  • Logs and reports
  • Lifecycle management
  • Imports
  • Support
Perfect for remote management of user, all organization that manages lots of web-based apps, everything related to multiple instances of the same app, cloud-based services can be easily integrated, a good way to add external members and restrict application and access use, and you can run test with no real-time delays for users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud across our entire organization for SSO and MFA to almost 90 public cloud and internally developed applications. Okta allows us to gain some control over the sprawl of credentials to an ever growing list of applications.
  • Okta is a bit like the Kleenex of the Single Sign On / Identity world, it's well documented and widely supported.
  • Okta's ecosystem is very mature and highly available.
  • Okta is generally easily understood by end users.
  • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
My feeling is that Okta is well suited for internal / employee facing authentication needs but is a bit on the expensive side for use in externally facing B2B and B2C requirements, so my company uses an alternative for that use case.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the numerous applications our business uses on a daily basis, Okta helps streamline the accessibility to these applications and secures logins in order for us to work faster and securely. There are upwards of 30 applications that we use Okta SSO for, and without it there would be constant password resets and helpdesk tickets around accessibility to these applications, which is ideal for our internal IT team.
  • Streamlines accessibility to applications
  • Mobility support
  • Secured login to applications
  • Password management
If your organization uses a number of different applications to support your business and need to streamline your users accessibility to these applications in a secure manner, then Okta would be a terrific addition to your tech stack. The solution does a great job of making SSO easy to use and provides customized homepages to give users the ability to pick choose what apps should be available to them at just a couple of clicks at the button.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Auth0 for providing multi-tenant SaaS service to our customers. We use it primarily for authorizations and for integration into an organization's IdP.
  • Integrations
  • Authentication
  • Authorization
  • Finish thoughts on features
  • Confusing and obsolete messaging
  • Reliability of the offering
Reliability of the service has been a big challenge as well as [the] evolution of the features. For enterprises both of these are important. A few other things like automation and tooling are nascent or non-existent
Dinesh Shakyawar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using this since June 2021. This is a two way authenticator that gives the protection to access any website with any software product. If you are using this it will not allow you to enter any interface without verification. The good thing about there is no need to put a verification code, only need to click Yes from your mobile. It is easy to use and configurable.
  • Authorization
  • Two way verification
  • Mobile and web application
  • Configuration using scan Q-bar
I am using this application since June 2021. It is a very good authenticator tool to verify before entering in any website of the software. Until now I don't face any issues in this tool. I will suggest to my friend to use this application for verification purposes if they want.
November 11, 2021

I am shocked with Okta

Robert Knowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta was rolled out to a certain amount of departments. Once we complete deployment to all departments, we plan to roll out to other subsidiaries.
  • Single sign on across multiple cloud providers
  • Provides API for easy integration into application authentication
  • Access Gateway
  • Easier setup
  • Better documentation for setup
  • Clear path and explanation for implementing in a multi cloud environment
Okta is well suited for all of our expectations when providing single sign on into on-premises applications and multi cloud environments. The process to implement or instruct end user to configure their MFA seems elusive [in my opinion]. It feels to me that whenever a service offers mfa, it seems hidden and not something well documented or top of mine.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta is used by our organization across company. We are trying unify login for all of our employees. We are using okta integrated via Google. so far it make our life much easier than we expected. Okta recently acquired Auth0 which makes it more than awesome. We have seen a lot of benefits using Okta.
  • Login Unification
  • Login Widgets
  • Integrations
  • Simple Auth0 Integration
  • More clear documenations
  • Support Rules like in Auth0
it was well suited condition we wanted control which users can access which apps. And also when employee is terminated just disabling user, disabling access to any app that control by Okta.

One thing is always problematic session management. Because if user already logged in and there is no way to logout user if user is terminated.
November 05, 2021

Great Identity Platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to SSO to all our internal applications. Apps are added by IT as they see fit and then assigned to users. The SSO is convenient and users don’t have to remember passwords for every app. There’s really good support in terms of number of enterprise connections that Okta supports.
  • SSO
  • Support for different enterprise connections
  • Control
  • Better support for OAuth flows.
  • Management API for managing clients can be improved.
Well suited for SSO and Identity use cases.
October 29, 2021

In the sweet spot

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by our department. It acts as an authentication layer for our APIs. It is extremely easy to use and quite intuitive. We may be looking at our whole organization to use this in the future. It ensures that we don't have to spend time developing our own security wrappers for our APIs.
  • Clean UI
  • Effective security
  • Good help
  • Comprehensive protection
  • Better documentation
  • Feature advertising
  • Would like to see internal architecture blogs to understand how it works.
  • Expand out of the security space into more services.
Auth0 is extremely well suited for providing authentication and authorization to API endpoints, as it ensures that the company does not need to write its own security wrappers. It is probably not suitable where the use case is something specific in which case they will need to write their own auth layer for protection.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used by multiple products within the origanization for external customer interaction with numerous products. Auth0 provides social media login and passwordless authentication to custom developed products withint the organization. Auth0 addresses several issues including (1) a single source for managing multiple social media logins and (2) a trusted third party to provide authentication codes via SMS and email for access to products.
  • Easy to integrate
  • Excellent documentation
  • Passwordless authentication
  • Social media login framework
  • Complex role management
  • Filtering configuration
Auth0 is excellent for sites requiring social media authentication. The social media integrations are updated and always work.
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