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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.8
    88%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(542)

Attribute Ratings

Reviews

(1-25 of 54)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently The Okta Identity Cloud is a enterprise tool in our company, that is being used as a single sign-on for all our Business and IT applications. This has definitely helped us with Security, Password management and user management. Moreover, we are in the process of migrating our on-prem applications to the cloud, and The Okta Identity Cloud has greatly helped us with cloud tools integration. With this we even started to implement multifactor authentication as additional security.
  • Integrated very well in Cloud Applications
  • Enhanced security with multifactor authentication
  • Single sign on of all our applications
  • Enhanced user management with assigning the right applications for their need
  • Integration with SAP and Azure needs more improvement
  • Needs more improvement with the Mobile version of the tool
  • Documentation on break fixes is not sufficient
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud.
When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Justin Giffin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Okta is being used across our entire organization. The Single-Sign-On allows for an easy flow of software and application access without the requirement of having to login to each application separately. This makes our jobs more efficient and allows us to assist our customers quicker. To be able to get to our customers faster allows for us to make our customers happy. With Okta as our SSO partner, our organization is able to sign in to our plethoraof applications, internal and external.
  • Allows better flexibility with SSO
  • Multiple application access from one source
  • Easy mobile accessibility
  • Needs to address issue of asking same domain to save password
  • Automatic password updates
  • more user customizable
Okta is best set for businesses with multiple Saas applications and resources that will allow users to have streamlined access to the different resources without having to log in to each and every application. The downside of Okta is the ability to have personalization across the different resources, but this really won't hamper the everyday business user.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
In our company we start using Auth0 in the mobile development team to manage authentication. Then, due to good feedback from developers, we decided to adopt it on quite all of our projects
  • Signup
  • Signin
  • Database integrations
  • Easier mobile SDK integration with custom fields
  • More databases integration
  • Faster web UI
Perfect for big and articulated project, too complex for small and fast project
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by a client for secure single sign on, the organisation has a single point of access for all applications. Using Okta not only improves security, but onboarding of users which allows less time for setup and more time focusing on the job at hand.
  • Single sign on - sign in once per day to access any app
  • Conditional access - block overseas access
  • Integrations to third party tools
  • Integrations with single sign on - however this does require third parties to work more with Oauth systems
  • Direct integrations with tools with plugins. Eg Wordpress websites, atlassian tools etc
Organisations requiring more custom rules for access, specifically non Microsoft organisations. Having said this it can integrate with Microsoft as well.
Complex onboarding’s for various applications makes things much easier for IT admins as well, setting up users in one location as opposed to various applications. After all that’s what identify management is for!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta Identity Cloud has been very useful to me in organizing all of my applications in one centralized hub. I leverage Okta daily to access my various applications that I need to use on a daily basis to complete my job. Prior to using Okta, there was not a scalable SSO solution to access my applications, which made it very tedious and difficult to do my job effectively.
  • Centralized access of applications
  • Ease of SSO
  • Scalability
  • Design customization
  • Lack of personalization
  • Support
Okta Identity Cloud is ideal for any company with multiple users who are looking for an easy way to manage company apps and sign into them with ease. It's a great tool for any company, no matter the size. I used Okta before coming to my current company, and the previous company in mention was much smaller in scale.
Melissa Strong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my current company, we use Okta to manage security through SSO as well as using it to manage our applications. We have currently many applications/software that we use in each different team, so utilizing SSO and creating an application homepage per your role is really helpful and saves us time in terms of connection while ensuring security.
  • Single Sign-On
  • App Integration
  • Bring your Own Device
  • The mobile app opens to the browser which can be a bit annoying especially if you are signing in with a work account. It would be a lot easier and straight to the point if it recognized you have the mobile app.
  • It logs you out pretty often which can be a bit painful to have to relogin to things every week.
  • Customization of the application homepage
I think it get's the job done and the features they have are great.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We Implement Okta for Different customers. Okta used for federated authentication mainly Access management.Integartion of Okta with different apps using Protocols Like Oauth , SAML, OpenID etc for Seamless single sign on experience . Our organisation conduct internal trainings also for Okta, so that we are well verse with all its feature and provide solution to Customers as per their requirements
  • Single Sign ON
  • Federated Authentication
  • Password Management
  • App Integration
  • Okta Integration Network
  • Its more Centered towards Directory
  • Not more customization Options I feel
Basically, there are whole lot of Applications in OKta Integration Network. So whenever you want to integrate those , you are just few steps away. More understandable rules and policies . OKtA is best suited for Single sign on federated authentication. There are options Like Just in Time provision So as soon as user is there in Source you can provision it with no wait
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I don't use it in the current organization, but used it at my previous one. Its main use was SSO and maintaining customer records outside of AD.
  • SSO
  • Customization
  • Identity
  • Customer directory
  • Some of the UI was clunky or didnt make sense
  • Setting admins could be more intuitive
If looking to get internal users from AD pulled into the cloud for SSO between applications, this is a good fit. It could also pull in and maintain customers for external access to applications. Otherwise, it would be less appropriate.
July 02, 2022

Simply amazing!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using the Okta Identity Cloud for more than two years now and I have not seen any issue with it and I am currently enjoying using this portal for my everyday tasks. I could say that the Okta Identity Cloud has been so useful for me not only fore but also to my colleagues and friends and to the whole organization. I highly recommend this special tool.
  • Providea security
  • makes your job easier
  • gives access to system and tools
  • I wish it can be personally customize like change the color of background
  • I wish there is also an option for us to make our own profile
  • and I wish there is an option too to put our own photo on this special tool.
The Okta Identity Cloud is best for my online group booking. The Okta Identity Cloud makes my job easier where I can access different tools for my only booking for my clients and this provides security also to my tools. I could say that Okta Identity cloud can help you enhance your ability and help you learn or discover new things every day.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta is enabling us to transition from our on-premise AD directory/identity-centric approach to a cloud-based IDP. Okta is mastered from our AD and allows us to give single sign-on and adaptive MFA to all our users. We use these authentication methods both with on-premise workloads on managed computers as well as enabling people to access certain cloud-based workloads from unmanaged (personal) machines. We can centralize our identity management and give our users the same sign-on experience across numerous systems. The plan is to integrate all auth with Okta over time.
  • Enable AD driven identity to modern cloud apps
  • Easy SSO and MFA experience for users
  • 100% availability
  • More customization in the end user experience.
  • More integration with InTune for managed devices and policies.
  • Customer success team helping check health and usage cases.
Okta is not strongly suited for local-only AD mastered environments with no plans to use cloud or SaaS apps. Okta is best suited for hybrid environments that are trending towards cloud and SaaS apps and may eventually be majority cloud. Okta is not well suited if you are looking to do SSO or MFA on local Windows desktops (you can accomplish this with 3rd party add-ons).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the numerous applications our business uses on a daily basis, Okta helps streamline the accessibility to these applications and secures logins in order for us to work faster and securely. There are upwards of 30 applications that we use Okta SSO for, and without it there would be constant password resets and helpdesk tickets around accessibility to these applications, which is ideal for our internal IT team.
  • Streamlines accessibility to applications
  • Mobility support
  • Secured login to applications
  • Password management
If your organization uses a number of different applications to support your business and need to streamline your users accessibility to these applications in a secure manner, then Okta would be a terrific addition to your tech stack. The solution does a great job of making SSO easy to use and provides customized homepages to give users the ability to pick choose what apps should be available to them at just a couple of clicks at the button.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used by multiple products within the origanization for external customer interaction with numerous products. Auth0 provides social media login and passwordless authentication to custom developed products withint the organization. Auth0 addresses several issues including (1) a single source for managing multiple social media logins and (2) a trusted third party to provide authentication codes via SMS and email for access to products.
  • Easy to integrate
  • Excellent documentation
  • Passwordless authentication
  • Social media login framework
  • Complex role management
  • Filtering configuration
Auth0 is excellent for sites requiring social media authentication. The social media integrations are updated and always work.
October 12, 2021

Good IAM

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were using an in-house SSO product but were facing a system availability issue which got resolved with Auth0
  • System Availability
  • Better User/tenant Management Dashboard
  • Easy to integrate
  • More Custom UI
  • Better log searching
  • More detailed error messaging when SSO connections fail
  • Downtime
It is configurable. We are using it for authentication.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used as our authentication provider for our new portfolio of Security solutions. With Auth0 we've been able to have a reliable, and easy-to-use authentication solution for our technical team and end-users giving us the time to be focused [on] building our products.
  • Integration with different identity providers
  • Libraries and SDKs for different technologies
  • Support via forums and dedicated post-sales teams
  • Add documentation and examples on libraries and SDKs
  • Add functionality to the Universal Login that can help to customize its graphic styles
Well suited for authentication via Identity Providers, Users, and API security management. I can´t think of [an] authentication scenario where Auth0 can´t be used.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a service-based software company, we use AUTH 0 on client projects to create seamless login and authentication process.
I have really enjoyed the service and support from Auth0. They quickly answer all of our questions and have gone beyond expectations to make sure we understand how their platform works, and how we can better utilize the service to meeting our authentication and authorization needs.
  • Login
  • Social Login
  • Ease of setup
  • More UI elements
  • More Verbose documentation
  • More social logins
Where we need to develop using agile methodology and to fast development this is suitable in that case, and if are looking to build our own login system with our security then it is not suitable.
It has been a great experience using the product, given that Auth0 is a trusted Identity product, we have not much complains benefiting from the features that the product is getting us. It is up to standard, and we have not much worry to get the platform into production usage.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is used as a login/sign-up service provided on the website. It helps users create accounts using their favorite social media app or with their email address. It makes the whole login process simple and user-friendly for anyone to log in because of the social media login integrations.
  • Social Media Login Integration
  • SSO Login
  • Separate domain login for apps and websites
  • Custom domain implementation could be made a little easy
  • Pricing can be further reduced for paid plans
  • Deployment integrations can be simplified for popular hosting platforms.
Auth0 can be used for websites and apps, where the process of login or sign up is either required by the internal team or application users. It makes the process really simple for everyone - the website or application owner and the user. It integrates your website or app with popular social media login integrations, which makes it super easy and quick to sign in.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Auth0 to authenticate end-users with apps that we develop. By using Auth0 as our Identity Provider (IdP) and login/logout solution, we minimize the scope of work required for an application development project that requires authentication. This in turn reduces the amount of time required to come up with prototypes, demos to prospective customers, and eventual time to market. In addition, for some apps that require us to manually provision accounts, having a user database built-in is a big plus.
  • User database and management
  • Hosted login and logout
  • SDKs for almost every framework
  • Many tutorials and guides
  • More in-depth guides for other frameworks like Svelte
  • More competitive pricing (eg. vs AWS Cognito, Azure AD B2C)
  • Pricing details beyond 10K MAUs
Auth0 shines when one needs a simple auth solution, particularly for beginners building SPAs, as well as for those building apps on more obscure frameworks like Cordova or Nativescript. Pricing premium is acceptable when a low number of MAUs are expected. Pricing however does not scale well, as other providers like AWS Cognito and Azure AD B2C have priced an order of magnitude cheaper and much more generous free tiers. Essentially the trade-off is developer experience vs cost.
July 31, 2021

Great experience

Andre Cortes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is used by a department to authenticate the users who use our platform, we also authorize the users using the app metadata that Auth0 has. We currently have three applications that use Auth0 for the same purpose. Also, we implemented it in one of our backend services to decrypt the JWT token.
  • Authenticate
  • Personalize login
  • Create rules
  • Roles
  • Usages of user metadata
Well, I find it quite difficult to find documentation or example in real life applications. I remember that the examples for react are quite simple so when we implemented on a production application, we had to make some changes that we didn't consider.
July 30, 2021

Zero worries

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used as the authentication provider for the users of our products.
We are saved from worrying about implementation of the different aspects of this matter and we can focus on implementing our business logic.
  • Authenticate users
  • Manage users in different applications
  • Authorization by role
  • The pricing model is very attractive. The free plan enables up to 7,000 active users and unlimited logins.
  • The login domain is under Auth0 domain. Custom domain requires a paid subscription.
  • Custom domain cannot be configured with CLI.
Well suited:
  • Regulatory compliance
  • Complex products
  • Multi tenants
  • And even if not, by delegating the authentication to Auth0, you can focus more on your business logic instead of inventing the wheel again
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Auth0 supports our Authentication and Authorization processes, since most of our web applications are configured to use the oauth2 flow with Auth0. The user provisioning process is done by using the Authentication and Management APIs. RBAC and User Management are supported by the Management API and Rules/Hooks we create inside the Auth0 tenant.
  • RBAC is simple, straight forward and easy to manage
  • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
  • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
  • Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
  • Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
  • No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports
Auth0 is great at RBAC, making it easy to create roles and permissions, and assign them to users. The Auth0 Pipeline and Actions are a great tool to configure and customize flows for users. Applications are easy to configure and have amazing documentation supporting the customers. One downside is still the backup policy and data recovery policy, which are not supported by Auth0 - it's the customer's responsibility to create a way of backing up data from Auth0, and how to deal with recreating all users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta it's being used across the whole organization, before joining the company I never used okta, and I must say this is a great tool to manage the identity of the personnel in the most secure way. One of the things I like it's the way it resolves easily the implementation of MFA.
I have never run into issues using Okta
  • Implements MFA easily
  • Security
  • Customize user's profile settings
Okta is a great tool for a company at an enterprise level, small businesses might find okta not suitable for their needs.
Okta also offers a practical way to set our apps and organize them, I see that localization is also something the company can do, so it's recommended to large corporations. It has a very useful app.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used for authentication and authorization for the various web applications in our company. It is being widely adopted and slowly being rolled out company-wide. It was mainly adopted to address the roles and permissions segregation issues which [were] turning out to be very complex. Auth0 is a cleaner approach and helps to separate as well as bind these two things wherever necessary.
  • Can integrate Identity management easily into the development workflow
  • Scalability and [its] support for customizing the code
  • Flexibility and great support from the Auth0 team
  • It is on the PRICEY side when you need to access all the features
  • The documents could be improved and some additional videos would be helpful
Auth0 is ideal if you are looking for an [out-of-box] Authentication (Authentication as a service). This is an already developed stable framework and prevents you from having to reinvent the wheel. It also allows for a lot of flexibility along with the [plug-and-play] feature making it easily workable for both developers and non-developer folks to understand.
Avner Sorek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is a vital and critical part of our system. Our entire authentication flow is done using Auth0, so our product heavily relies on Auth0. Auth0 addresses the issue of authentication, saving us the time and effort of building and maintaining a user-management service and integrating with the different social login and SAML login providers.
  • No-code user management and authentication solution
  • Social login provider integration
  • Built-in username-password user database
  • Occasional downtime and slowness
  • Easier access to database for export to a data warehouse
  • Login experience is hard to customize
Auth0 is really great if you're just starting out building a product. It really saves a lot of time and work. I've implemented a user-service in a million places and it's always the same--the register-login-confirm-email-forgot-password flow. Using Auth0 saves you all that, and you can get up and running in no time, getting a lot of advanced features very quickly and easily.

Auth0 wouldn't really suit you if you already have a working system with your own user database. It might be less appropriate for privacy-intensive applications, as the user data isn't really data you'd like to share or have outside of your own infrastructure.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used by one department for consumer authentication and authorization in the IoT service. Consumers can use the mobile apps to control or monitor their appliances. And our services have integration with Auth0. It is easy to set up, and we use customized login UI so it provides a consistent look and feel across different apps. It works very well so far.
  • Auth0 has a clear admin console, which makes admin tasks smooth.
  • Auth0 has different extensions that we can use for customization for particular purposes, e.g. log streaming.
  • Auth0 provides anomaly detection which has prevented attacks for us in production.
  • I would like to see raw logs from admin console, but unfortunately this is not possible now.
  • Auth0 support custom login UI, but it's not very flexible to use.
  • Deploying config changes via automation is not so easy.
I think Auth0 has very good capability and it can be used in most scenarios that require identity management. For example, business to business, business to consumer, etc.

Corporations can also use it for internal purposes like single sign on for employees. But I guess most corporations may already have the complete office solutions like Microsoft/Google, so using another vendor just for SSO may not be the best option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta Single Sign-On was integrated with a new application that was custom developed for the graphics department at a major broadcaster's enterprise. Okta was integrated as the top layer of security to eliminate credential reauthentication as the new system was being accessed by over 200 people with various levels of authority and access boundaries. It saved time with the helpdesk requests and provided easy and fast access to multiple areas of the system for the authorized personnel.
  • Reporting features for Okta have significant advantages over its competitors with detailed reporting for each user and access log.
  • Ability to integrate multiple identity providers.
  • Directory Integration: Okta's ability to configure the master/universal directory that can be set and switched at will is great as it doesnt require separate system updates.
  • Hardware Integration with devices that are on premises requires separate hardware upgrade that can be quite expensive depending on the number of devices required.
  • Price : Okta is great for large enterprises, but small to medium sized companies wouldnt be able to afford the high cost.
  • Company doesnt provide different levels of services that can be added or deleted depending on the needs of the organization.
Okta is excellent for large enterprises that require an added level of security of all their system accesses. Okta's single sign-on improves productivity for the company as it eliminates the need for constant helpdesk password resets. Okta is particularly well suited to organizations that have authorization hierarchy and require various levels of authorizations and access for its users. Okta isn't really for medium to small businesses with a small number of users as the initial integration as well as the monthly recurring costs can add up pretty fast.
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