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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(541)

Attribute Ratings

Reviews

(1-25 of 108)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud to manage and make sure all user identities across multiple services and applications are secured. It is also used as a single sign on service company-wide, meaning users only have to remember and authenticate a single account to get access to mutiple apps and services from other parties.
  • single sign on service
  • account management
  • secured services
  • Homepage interface
The Okta Identity Cloud is great integrating with other platforms and directories. It also offers great flexibility and scalabilities for companies of any sizes. It is definitely a great solution as a single sign on service. The Okta Identity Cloud might not be recommended if a company has limited resources and is looking for a more budget friendly alternative.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently The Okta Identity Cloud is a enterprise tool in our company, that is being used as a single sign-on for all our Business and IT applications. This has definitely helped us with Security, Password management and user management. Moreover, we are in the process of migrating our on-prem applications to the cloud, and The Okta Identity Cloud has greatly helped us with cloud tools integration. With this we even started to implement multifactor authentication as additional security.
  • Integrated very well in Cloud Applications
  • Enhanced security with multifactor authentication
  • Single sign on of all our applications
  • Enhanced user management with assigning the right applications for their need
  • Integration with SAP and Azure needs more improvement
  • Needs more improvement with the Mobile version of the tool
  • Documentation on break fixes is not sufficient
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud.
When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Justin Giffin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Okta is being used across our entire organization. The Single-Sign-On allows for an easy flow of software and application access without the requirement of having to login to each application separately. This makes our jobs more efficient and allows us to assist our customers quicker. To be able to get to our customers faster allows for us to make our customers happy. With Okta as our SSO partner, our organization is able to sign in to our plethoraof applications, internal and external.
  • Allows better flexibility with SSO
  • Multiple application access from one source
  • Easy mobile accessibility
  • Needs to address issue of asking same domain to save password
  • Automatic password updates
  • more user customizable
Okta is best set for businesses with multiple Saas applications and resources that will allow users to have streamlined access to the different resources without having to log in to each and every application. The downside of Okta is the ability to have personalization across the different resources, but this really won't hamper the everyday business user.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud helps our organization remain secure by verifying the identiy of users accessing sensitive company information. Multi-factor authentication via push notification, token entry, and text message are convenient for us end users but still keep our environment secure. The Okta Identity Cloud has integrated well within our existing infrastructure to also minimize IT Help Desk impact by automating password resets in certain cases.
  • Multi-Factor Authentication
  • IT Security
  • Identify Verification
  • Delayed Push Notifications
  • Frequent Password Resets
  • Total System Lockout When Errors Occur
I feel like The Okta Identity Cloud is the gold-standard for identity verification and multi-factor authentication. Any organization looking to bolster the security of their infrastructure should consider integrating these additional layers of protection into their protocols. The end user experience is relatively seamless, with an easy-to-use app that provides multiple options for multi-factor authentication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are leveraging capabilities of OKTA in federating Internal and External Applications with SSO using SAML 2.0, Open ID Connect etc. We also manage access policies and enforce MFA sign on polcies via Okta. Okta also helps in identity lifecycle management , access provisioning and deprovisioning via OKTA workflows. Okta workflows are another way to automate several tasks within Okta.
  • SSO
  • Enforcing MFA sign-on policies
  • Automatic Access Provisioning and Deprovisioning
  • Should support enabling SSO by uploading SP XML metadata file
  • Should have better Okta terraform documentation
Okta Identity Cloud is Perfect for SSO integrations, Easy and supported by most of the vendors. Also they are supporting Auth zero and fastpass, passwordless login which again helping organizations in staying ahead in the game. They are providing several such features which would help securing Okta tenant in all ways.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Okta Identity Cloud for a single sign on process throught most applications. These are for example MS Office 365, our travel expense tool, ServiceNow, etc. This ensures a safe login while not having to remember several different passwords. Especially in a world where cyber attacks and phishing is happening all the time, it contributes to our cyber security.
  • SSO
  • Cyber security
  • Addition of new applications
  • Having to enter the password multiple times a day
  • Sometimes slow login
  • Two factor identification when things need to happen fast
Based on my experience the Okta Identity Cloud is well suited for larger corporations with a variety of tools. It helps to add the tools to the portfolio while maintaining a level of cyber security and helping with SSO so the users do not have to remember many passwords.
For smaller corporations or Startups it might be too much.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by a client for secure single sign on, the organisation has a single point of access for all applications. Using Okta not only improves security, but onboarding of users which allows less time for setup and more time focusing on the job at hand.
  • Single sign on - sign in once per day to access any app
  • Conditional access - block overseas access
  • Integrations to third party tools
  • Integrations with single sign on - however this does require third parties to work more with Oauth systems
  • Direct integrations with tools with plugins. Eg Wordpress websites, atlassian tools etc
Organisations requiring more custom rules for access, specifically non Microsoft organisations. Having said this it can integrate with Microsoft as well.
Complex onboarding’s for various applications makes things much easier for IT admins as well, setting up users in one location as opposed to various applications. After all that’s what identify management is for!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud is leveraged extensively throughout our organization. Features utilized include universal directory capabilities via integration with Azure AD, streamlined cloud application distribution, user self-service password reset capabilities, and the ability to protect all of this ecosystem behind a strong multi-factor authentication offering that is very flexible, standardized (via SAML for example) and secure.
  • Universal directory for all users
  • User self-service password resets
  • Multi-factor authentication
  • Cloud application distribution
  • Integration with on-prem directories can be complicated to setup
  • Make it simpler to setup automation
  • Very a la carte in nature, must pay additional for features which I feel should be included
  • Admin interface is a little outdated
The Okta Identity Cloud is in my opinion the premier tool for providing MFA to your workforce. Extremely easy to setup, standards based, stable, and a lot of user self setup/self help features. Makes managing user identify and disparate directories much more simple. Less appropriate for providing a true application portal experience for users as it's integrations in that area are mostly for cloud-based applications and not on-prem systems.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We Implement Okta for Different customers. Okta used for federated authentication mainly Access management.Integartion of Okta with different apps using Protocols Like Oauth , SAML, OpenID etc for Seamless single sign on experience . Our organisation conduct internal trainings also for Okta, so that we are well verse with all its feature and provide solution to Customers as per their requirements
  • Single Sign ON
  • Federated Authentication
  • Password Management
  • App Integration
  • Okta Integration Network
  • Its more Centered towards Directory
  • Not more customization Options I feel
Basically, there are whole lot of Applications in OKta Integration Network. So whenever you want to integrate those , you are just few steps away. More understandable rules and policies . OKtA is best suited for Single sign on federated authentication. There are options Like Just in Time provision So as soon as user is there in Source you can provision it with no wait
Jacob Ira Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used it to authenticate all users on ALL platforms. It really helps to prevent credential theft. We were able to use it on all new and existing platforms. Users liked using it for SSO.
  • Works across a lot of products.
  • Gives very detailed logs.
  • Allows users to use a single sign-on across multiple products.
  • Revoking a single login terminates access to multiple products.
  • Additional logging
  • Automatic blocking and alerting
  • Easier setup for a variety of products
If you need SSO, this is the place to do it. Having a single login for users is something that is amazing for most people. Now they don't have to remember a variety of logins for various systems. Additionally, if that one login is revoked, it terminates access across multiple systems.
Raymond Dable | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With Okta Identity Cloud, we're able to log in to multiple web applications on just one page securely. Okta Identity Cloud helps us manage single sign-on authentication with multiple web applications so that we do not need to log in to all of our applications one at a time. As a workforce analyst. This software is very much effective.
  • Our employees became more productive with single sign on.
  • The Okta Identity Cloud securely integrates almost all of our web applications and software.
  • Very easy to use and the page loads quickly.
  • We have The Okta Identity Cloud linked to AD DS and it's giving us sync issues with resetting the SSO password.
  • The Okta Identity Cloud needs improvement specifically with password reset.
  • User interface has to be improved.
The Okta Identity Cloud is very helpful as it serves as a one-stop shop for all web applications we use for our company. With just a single sign-on it reduces the time we spent logging in to every application we need. The Okta Identity Cloud is very much effective in saving passwords.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the best solution to have the employees securely connect to the company network apps and websites by providing a secure single sign-on option. Once logged into the system on the company network, it identifies you, and all the apps and websites within the company that requires a log-in will give you automatic access(as per permission) by single sign-on. So no more typing the id password again and again for each of them.
  • Single sign on over multiple applications and websites of the company.
  • Multi-factor authentication is being provided for better security.
  • Interface is very user friendly.
  • Not faced any issues.
It is well suited where user gets the access to change their own password and once changed, it will be changed throughout the company-wide applications under their Okta permissions and they don't have to call the service desk and wait for them to change it. It is very easy for adding various applications to add into the dashboard for users to access under one roof.
July 30, 2022

okat sso

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SSO and we integrate it for saml in products for authentication and authorization. It helps to ease up the things and most of the uses related to authorization as addressed.It is easy to configure and use. Very easy to implement and understand and provides very good documentation and Product is well made.
  • SSO
  • SAML
  • OIDC
  • Mobile app can be improved
  • Login
  • Kerberos
Okta is suited when we want to restrict the users to use a few functionalities of the product. We can use it to authenticate and authorize the user. With one login, we can use all the other apps without individual login to each and every product. Okta's homepage can be improved.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Okta to manage the internal user roles creation to provide customised product access to the users as per their roles and requirements. Okta is also used to enable single sign-on management for non-integrated services to access the programs easily without having to repeat the login for each program. I also lead the renewal conversations for the tool.
  • Customised management of user roles and mapping for authentication.
  • Allows integration with multiple products and services to cover a wide range of user workflows.
  • Allows secure saving of passwords and centralising the work tools.
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
Okta integration is really useful and helps to automate the systems and workflow, user-friendly, and easy to follow and implement in the daily work routine. Okta allows the efficient configuration of SAML 2.0 connects with vendor websites which is a core security feature. One issue with Okta login is the inability to put any modifier in the address bar to redirect users to Okta sign-in page.
July 06, 2022

honest review

Score 10 out of 10
Vetted Review
Verified User
We use Okta Identity Cloud to access different types of tools that we use daily in our work. It enables us to change passwords easily on our end without further checking with any support like IT or SD support. It keeps the information secured because before we can access anything it asks for identification.
  • Change password
  • Personal identification
  • Secure user authentication into different application
  • Time management
  • User friendly
  • Not that I can think of.
I have not used or explored all of its usages yet but one thing I experienced is changing passwords with my tools. Before, we used to wait for a specific hour when we can call SD to change our password. It could reach a day or two days, especially during the weekend but now we can immediately change the password on our end without any help or support.
Sanjit Prasad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Okta Single Sign-On facility to login to all the services in our organisation. You have to enter your password only once and then with one-click you can easily get into the application. The major benefit is that there is no need to set and remember multiple credentials for each service available in your company. The sign-in session is active for a longer time so there is no requirement to do multiple logins. We also use Okta web app through which we can access apps provided by the organisation.
  • A single consolidated web UI where you can access all apps provided by your organisation.
  • Okta Single Sign-on facility for all apps.
  • Integrate with third-party products to enable two-factor authentication.
  • You can add more apps and navigate to recent apps via web UI.
  • The service is little expensive so a discount for renew subscription would be good.
  • I find very less resources about Okta so more documentation is required.
  • Once the service is broken, resetting it back is a bit painful.
Okta service is great to access apps via Single Sign-On facility. But yes it need an improvement where we need to reset Okta service when thing got broken.
Score 9 out of 10
Vetted Review
Verified User
We originally purchased this software for a project that was going to be used for our customers that required an MFA solution so that we could integrate into a single platform multiple applications that would have required individual logins while not using Citrix. We saw the ease of use it was offering in that arena and decided that it would be in our interest to expand the scope into the enterprise so we would have only one identity platform instead of two to manage.
  • PAM
  • Ease of use and navigation
  • Console is quick to respond
  • Changes are completed quickly
  • The main login splash screen is bit of an eyesore
  • High Contrast mode for visually impaired users.
In general, since just about everyone including our customers touch the product we needed something that was easy to use and had a great track record. Since it was customer facing and some where not computer literate, we needed to make it as seamless as possible. I give credit to The Okta Identity Cloud to provide that good customer experience. Thankfully we have not come across a situation where we are trying to make the app do something it was not designed for. We purchased it with singular intent and then expanded the user base.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta is enabling us to transition from our on-premise AD directory/identity-centric approach to a cloud-based IDP. Okta is mastered from our AD and allows us to give single sign-on and adaptive MFA to all our users. We use these authentication methods both with on-premise workloads on managed computers as well as enabling people to access certain cloud-based workloads from unmanaged (personal) machines. We can centralize our identity management and give our users the same sign-on experience across numerous systems. The plan is to integrate all auth with Okta over time.
  • Enable AD driven identity to modern cloud apps
  • Easy SSO and MFA experience for users
  • 100% availability
  • More customization in the end user experience.
  • More integration with InTune for managed devices and policies.
  • Customer success team helping check health and usage cases.
Okta is not strongly suited for local-only AD mastered environments with no plans to use cloud or SaaS apps. Okta is best suited for hybrid environments that are trending towards cloud and SaaS apps and may eventually be majority cloud. Okta is not well suited if you are looking to do SSO or MFA on local Windows desktops (you can accomplish this with 3rd party add-ons).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud across our entire organization for SSO and MFA to almost 90 public cloud and internally developed applications. Okta allows us to gain some control over the sprawl of credentials to an ever growing list of applications.
  • Okta is a bit like the Kleenex of the Single Sign On / Identity world, it's well documented and widely supported.
  • Okta's ecosystem is very mature and highly available.
  • Okta is generally easily understood by end users.
  • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
My feeling is that Okta is well suited for internal / employee facing authentication needs but is a bit on the expensive side for use in externally facing B2B and B2C requirements, so my company uses an alternative for that use case.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Auth0 for providing multi-tenant SaaS service to our customers. We use it primarily for authorizations and for integration into an organization's IdP.
  • Integrations
  • Authentication
  • Authorization
  • Finish thoughts on features
  • Confusing and obsolete messaging
  • Reliability of the offering
Reliability of the service has been a big challenge as well as [the] evolution of the features. For enterprises both of these are important. A few other things like automation and tooling are nascent or non-existent
Dinesh Shakyawar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using this since June 2021. This is a two way authenticator that gives the protection to access any website with any software product. If you are using this it will not allow you to enter any interface without verification. The good thing about there is no need to put a verification code, only need to click Yes from your mobile. It is easy to use and configurable.
  • Authorization
  • Two way verification
  • Mobile and web application
  • Configuration using scan Q-bar
I am using this application since June 2021. It is a very good authenticator tool to verify before entering in any website of the software. Until now I don't face any issues in this tool. I will suggest to my friend to use this application for verification purposes if they want.
November 11, 2021

I am shocked with Okta

Robert Knowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta was rolled out to a certain amount of departments. Once we complete deployment to all departments, we plan to roll out to other subsidiaries.
  • Single sign on across multiple cloud providers
  • Provides API for easy integration into application authentication
  • Access Gateway
  • Easier setup
  • Better documentation for setup
  • Clear path and explanation for implementing in a multi cloud environment
Okta is well suited for all of our expectations when providing single sign on into on-premises applications and multi cloud environments. The process to implement or instruct end user to configure their MFA seems elusive [in my opinion]. It feels to me that whenever a service offers mfa, it seems hidden and not something well documented or top of mine.
October 29, 2021

In the sweet spot

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by our department. It acts as an authentication layer for our APIs. It is extremely easy to use and quite intuitive. We may be looking at our whole organization to use this in the future. It ensures that we don't have to spend time developing our own security wrappers for our APIs.
  • Clean UI
  • Effective security
  • Good help
  • Comprehensive protection
  • Better documentation
  • Feature advertising
  • Would like to see internal architecture blogs to understand how it works.
  • Expand out of the security space into more services.
Auth0 is extremely well suited for providing authentication and authorization to API endpoints, as it ensures that the company does not need to write its own security wrappers. It is probably not suitable where the use case is something specific in which case they will need to write their own auth layer for protection.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Auth0 is being used by multiple products within the origanization for external customer interaction with numerous products. Auth0 provides social media login and passwordless authentication to custom developed products withint the organization. Auth0 addresses several issues including (1) a single source for managing multiple social media logins and (2) a trusted third party to provide authentication codes via SMS and email for access to products.
  • Easy to integrate
  • Excellent documentation
  • Passwordless authentication
  • Social media login framework
  • Complex role management
  • Filtering configuration
Auth0 is excellent for sites requiring social media authentication. The social media integrations are updated and always work.
October 12, 2021

Good IAM

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were using an in-house SSO product but were facing a system availability issue which got resolved with Auth0
  • System Availability
  • Better User/tenant Management Dashboard
  • Easy to integrate
  • More Custom UI
  • Better log searching
  • More detailed error messaging when SSO connections fail
  • Downtime
It is configurable. We are using it for authentication.
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