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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.5
    95%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.8
    88%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.5.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(542)

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud is leveraged extensively throughout our organization. Features utilized include universal directory capabilities via integration with Azure AD, streamlined cloud application distribution, user self-service password reset capabilities, and the ability to protect all of this ecosystem behind a strong multi-factor authentication offering that is very flexible, standardized (via SAML for example) and secure.
  • Universal directory for all users
  • User self-service password resets
  • Multi-factor authentication
  • Cloud application distribution
  • Integration with on-prem directories can be complicated to setup
  • Make it simpler to setup automation
  • Very a la carte in nature, must pay additional for features which I feel should be included
  • Admin interface is a little outdated
The Okta Identity Cloud is in my opinion the premier tool for providing MFA to your workforce. Extremely easy to setup, standards based, stable, and a lot of user self setup/self help features. Makes managing user identify and disparate directories much more simple. Less appropriate for providing a true application portal experience for users as it's integrations in that area are mostly for cloud-based applications and not on-prem systems.
Identity Management (7)
91.42857142857142%
9.1
ID-Management Access Control
100%
10.0
ID Management Single-Sign On (SSO)
100%
10.0
Multi-Factor Authentication
100%
10.0
Password Management
100%
10.0
Account Provisioning and De-provisioning
80%
8.0
ID Management Workflow Automation
80%
8.0
ID Risk Management
80%
8.0
  • Automated user password resets to greatly reduce MTTR for these incidents
  • Greatly improved security posture by providing flexible and secure MFA
  • Makes it easy to extend MFA to cloud based portals and applications
Definitely. This is one of the major selling points that we rely on all the time. With all of the multiple cloud environments that are in play today, there would be multiple user accounts, security settings, and application URLs to administer for users. With The Okta Identity Cloud, all of this is simplified into one streamlined, secure interface that users can sign into one time and have the ability to interact with all of their cloud applications.
We have not had a lot of experience with The Okta Identity Cloud professional services or Education Services. Although we rarely if ever have any issues that require the intervention of our customer success manager they are very responsive when called upon. To me this is a testament to how mature, stable, and easy to setup their product is.
In the almost 3 years I have been a customer of The Okta Identity Cloud, we have not experienced any situations where their services were unavailable and caused our customer base to be locked out of critical applications. We are a global organization that operate in just about every time zone which makes me even more confident in this assessment. This close to 5 9's of uptime has given us the confidence to use The Okta Identity Cloud to manage applications most critical to the organization.
I was not involved in the initial decision to select The Okta Identity Cloud over other competing products. However since inheriting the solution, I have looked at other competing products such as Microsoft Authenticator and ManageEngine ADSelfServicePlus and have decided to stay with The Okta Identity Cloud as I am extremely pleased with the features, reliability, and security options it offers.
When COVID 19 struck and there was an immediate shift to work from home in order to keep the business operational. The Okta Identity Cloud was tapped to ensure that users were able to securely access critical systems from anywhere in the world. Setup was extremely user-friendly and enabled us to get up and running quickly and keep the business humming along. This was especially critical to a company that is in the business of supplying critical medical products during a Global pandemic.
As a result of COVID-19 and the new hybrid workplace that is here to stay, there has been a focus on making sure that workers and associated systems are secure no matter where they are connecting from. With no traditional network edge, ZeroTrust security for identity practices must be adopted to maintain user security. The Okta Identity Cloud has helped ease this transition by providing a simple approach to migrating our entire user base to best of class MFA which is essential to this model.
The Okta Identity Cloud has greatly simplified the way our users access multiple and disparate cloud-based applications and environments. By providing users the ability to securely sign into one common portal from anywhere in the world while requiring MFA, users can experience a common, simple application portal to seamlessly access all required applications.
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
Yes
Over the past few years, there have been recommended upgrades to The Okta Identity Cloud that we would typically execute to take advantage of a new feature. Because it's a cloud native application, the upgrades have been extremely quick and easy with little to no downtime. This is even for upgrading on-premises connectors that are required for integration to the cloud.
  • Enhanced reporting features
  • Ability to use Adaptive MFA
  • Bug fixes/stability of product
  • Would like to see some more native integrations with smaller 3rd party cloud providers
  • More privileged account management functionality
  • Additional automation features
No
No
December 18, 2014

Okta - Two thumbs up!

Michael Stevens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our organization uses Okta for identity management and single sign on. It is also used as a tool to reset Active Directory passwords for remote employees. Before using Okta, remote employees would need to VPN in to change their passwords. This is no longer the case and employees can avoid having the surprise of an expired AD password.
  • Network password resets
  • Identity management
  • Password management for web apps
  • Security Assertion Markup Language (SAML) for a variety of web apps
  • I would like to see more apps that can use SAML
- Password resets are key here so users do not need to use vpn to reset their network password.
- No more post its on desks with their passwords written on them. Okta takes care of that and keeps your passwords safe and secure.
  • No more tickets about forgotten passwords for web apps
  • Employees no longer need our assistance to reset their AD passwords
We did a demo of PingOne for a SSO solution. We had many issues with it and it did not integrate well with some of our web apps. Okta seemed to be the exact opposite for us and it worked flawlessly. The ability for users to reset their AD passwords through it was a huge bonus since it was an issue we were fighting.
I am really happy with Okta and our employees use it every day. Employees did seem skeptical at first, but after learning how to use it I've gotten a lot of praise for it. I have seen the amount of account expiration and password reset tickets drop drastically. Managing users in Okta is really simple. The interface is very intuitive and is easy to learn.
Score 10 out of 10
Vetted Review
Verified User
Okta is deployed for our entire organization and provides SSO services for every one of our employees. We have also been using its ability to provision accounts in third party systems which saves us time and reduces the potential for errors.
  • Security Assertion Markup Language (SAML) - configuring this in Okta is extremely easy and straight forward.
  • Active Directory integration
  • Available globally
  • Support - we have had a serious issue in the past that took a few weeks to get the root cause.
  • Active Directory Sync - there should be a safety to prevent the sync from running if it detects too many accounts being deleted at one time.
The only situation where Okta would be less appropriate is a small business that doesn't have enough employees to make the investment worth it.
  • Cost savings for support - fewer password issues and the ability of users to reset their own passwords.
  • User provisioning and de-provisioning time has been reduced.
Currently there are no issues that would make it even remotely worth trying to change to another company.
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