Overview
What is Olark?
Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.
Olark is worthwhile!
Great tool for basic chat communications! Not robust enough for a large corporations needs though.
Olark Makes it Simple to Chat with Customers in Real Time
Olark is Okay...
Olark for Customers
Chatting Made Easy
Olark - A must have for your business!
Olark, your household chat platform
Olark - Cheap and simple. Don't get fancy though....
Olark gets it done.
Reviewing Noah's Olark - A Live Chat Tale
Olark is great!
Chat and your users will like you better.
Pros: …
Try Olark On a Lark
This Little Birdy Says...
Pricing
Self Service
$19.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Olark?
Olark Video
Olark Integrations
Olark Competitors
Olark Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(36)Community Insights
- Business Problems Solved
Olark is a versatile live chat software that is widely used by customer service teams to provide immediate support to customers during the checkout process. By utilizing the chat widget on their website, customer service staff can engage with potential clients and address any questions or concerns they may have. The software also offers the option for screen sharing, which proves to be particularly useful when clients struggle to describe their issues. Additionally, Olark's chat archives are highly regarded for their convenience, allowing customer service representatives to reference past conversations and follow up with customers effectively.
Furthermore, Olark is praised for its ease of use and reliability, making it a popular choice among businesses of all sizes. The software offers a range of customizable features such as initiating conversations based on specific customer behaviors and storing chat transcripts. It also integrates seamlessly with popular platforms like Salesforce, Desk.com, and Zendesk, further enhancing its functionality and versatility. While some users have noted that stronger analytics capabilities would be beneficial, Olark has proven to be effective for companies with up to 15 employees actively engaged in chat support. Overall, Olark not only improves customer support but also helps businesses capture more leads and increase sales opportunities.
Attribute Ratings
Reviews
(1-13 of 13)Olark is worthwhile!
Great tool for basic chat communications! Not robust enough for a large corporations needs though.
- Zendesk Chat (formerly Zopim)
Olark Makes it Simple to Chat with Customers in Real Time
Olark is Okay...
- Zopim by Zendesk, Intercom and HappyFox Chat
All the other programs give you file sharing too, while Olark does not.
Olark for Customers
Olark - A must have for your business!
Olark, your household chat platform
- UJET
Olark gets it done.
Reviewing Noah's Olark - A Live Chat Tale
Try Olark On a Lark
- zopim