ON24 really helped to take our webinars to the next level
We use ON24 are our webinar platform. We host webinars mostly for our customers to educate them in on (new) features and functionalities …
Overview
What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Recent Reviews
How ON24 Differs From Its Competitors
Awards
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Popular Features
- Event registration (357)9.696%
- Q&A (378)9.696%
- Slideshows (359)9.393%
- Record meetings / events (362)8.989%
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What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ON24?
Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
ON24 Features
Virtual Event Features
- Supported: Email marketing
- Supported: Audience engagement
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Audience polling
- Supported: Q&A
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Integration to Marketing Automation
- Supported: Attendee list export
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Confidential attendee list
Online Meetings / Events Features
- Supported: Calendar integration
- Supported: Record meetings / events
- Supported: Slideshows
- Supported: Event registration
ON24 Screenshots
ON24 Integrations
ON24 Competitors
ON24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
ON24 Downloadables
Frequently Asked Questions
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
GoTo Webinar and Webex App are common alternatives for ON24.
Reviewers rate Q&A and Event registration highest, with a score of 9.6.
The most common users of ON24 are from Enterprises (1,001+ employees).
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May 17, 2021
ON24 for Webinars
When the pandemic hit, it changed our entire event strategy. We shifted from in-person conferences and events to live and on-demand webinars and courses with ON24. The tool is used across the marketing team and helps us create the event experience from the landing page registration form to email reminders to the actual video dashboard itself.
- Easy to navigate.
- Good user experience.
- Limited ability to customize og tags.
- No group reporting on registrations from multireg pages.
- Group reporting on all events by source (time consuming to if you want to see which channel has performed best overall or for specific types of events like email, Facebook, cpc, etc.).
May 17, 2021
ON24 as a solution for distance engagement
We are using ON24 as a solution to bring together various volunteer leaders across our state for leadership and development training, as well as to offer academic conferences for members around the globe.
- Excellent presenter to audience delivery capability.
- Ability to measure engagement of audience.
- Ease of use for average audience member - no additional software needed.
- Great registration and reminder tools.
- Audience engagement is had to have beyond writing questions.
- Breakout sessions and the like require connecting another service -such as Zoom.
- Users can have poor experiences occasionally if not using Chrome as their web browser.
May 17, 2021
Great Basic Platform
We use ON24 to host all of out external facing webinars and some of our larger digital events. It is used by our marketing department and solves the our need for a platform to hosts these digital engagements.
- Elite Service package to review your webinar and be on the day of for help.
- Easy to record content.
- Easy to upload pre-recorded content.
- Ability to record presenter video, not just audio.
- Better UX on webcast Elite.
May 16, 2021
A Better Way to teach college online
Score 8 out of 10
Vetted Review
Verified User
ON24 is my teaching platform. ECommerce advertising, campaign development, copywriting and marketing are education platforms that I teach on the college/university level. In addition, I create webcasts for training and promotion of specific product and industry initiatives.
- Provides Structure (which has been essential to learning in the virtual COVID world).
- Quality of screen delivery (Superior to CHIME and ZOOM).
- Back end analytics especially for audience tracking.
- The ability to edit slide decks once they are loaded on the platform.
- Video (using URLs) on the self service platform.
- Better invitation conduit for sending registration invites.
We use ON24 quite extensively for top-of-funnel brand awareness webinars every month, supported by our various product teams and product ambassadors, along with guests from industry. We also use it from time to time to inform our delivery partner network of forthcoming product updates.
- Platform branding, the ability to fully brand the console and registration screens is powerful.
- The engagement tools are very useful to drive attendee engagement.
- Sometimes the background music does not cut out when the webinar starts.
- More ability for the user to re-size the video player to their needs would be useful.
May 15, 2021
Good platform for your webcasts
We organise all types of Webinars, it is used across the company to inform their clients about what is going on in the company. We also have all kind of educational webinars, as well as market updates for our Club members. Once in a while we organise big events with a few thousands participants.
- Customer success.
- Integrations to Salesforce.
- Educational side.
- User-friendliness and sexiness of the whole journey.
- Look and feel of backend.
- Possibility to add a background to the speaker, without having to add 3rd party applications.
May 15, 2021
Experience from a telco marketer using ON24
We mainly use ON24 to host sales training internally and customer webinars externally. It helps to capture audience information and be able to run webinars in different format (e.g. live/ simu-live).
- Customisation of landing page and presentation console.
- Easy to use platform.
- Report & insights.
- Only 1 layout for landing page design (can't move around banner/agenda position).
- Old presenter platform is a bit too dated (our company hasn't switched to new one yet).
- Mobile experience can be improved.
May 15, 2021
ON24 is amazing!
ON24 is used by the Marketing department at Acumatica for running prospect as well as customer webinars. We host 4-5 webinars (both live and simu-live) in a month. Webinars are a part of our demand generation strategy.
- Reports and analytics provided by ON24 are really helpful as it gives a detailed overview of not just number of registrations and attendees but also the questions asked, and especially the duration each attendee was there for the webinar.
- Recording the live webinar and hosting it as simu-live in the future. I've used other webinar hosting platform as this feature is definitely very important for us.
- Running polls, a different moderator for answering Q&A is very helpful.
- None that I can think of.
May 15, 2021
Great platform!
ON24 has been the backbone of our digital events platform since COVID hit. They have been nothing but helpful and resourceful with any technical questions we have. We have gotten much positive feedback from our customers with how user friendly the portal is as well as the extensive reporting provided. Would recommend to any company.
- Support.
- Reporting.
- User friendly interface.
- Question box on portal is a bit confusing.
- Having webcast producers from the team has its risks.
May 15, 2021
ON24 Integration Matters
ON24 was used for our annual partner summit. It is also used in other departments. In our particular case, it addresses the business problem of communicating to our partners on our annual program changes, updates and insights from executive leadership.
- Helpful recommendations based on the parameters of my program.
- Able to arrange last minute tech support for rehearsal and recordings.
- Post webinar/event reporting and dashboards easy to use.
- Ability to make a change in my ON24 program and it flows through the whole program, i.e.: make a banner change, it updates everywhere in the program that banner is located in the program.
- Ability to request tech support for all sessions at once, not have to go into each session and make that request one by one.
- Post event reporting: need a resource that is a glossary, maybe it exists but I couldn't find it easily.
We use ON24 across our Marketing and Sales training departments for both internal and client-facing events. Our focus for ON24 is educational, client-facing webinars. We generally have between 1-3 presenters, and a presentation (PowerPoint) plus one or more short video clips. We actively use the Q&A functionality to engage with guests and increase interactivity of the events. We also enjoy the playback ability with ON24, the registration pages, and have made use of the simu-live option.
- Registration pages.
- Dashboard reporting.
- Simulive with no rollover to live.
- Cannot do video when you do simulive with rollover to live - so it is a radio call-in show feel and everyone is starting at a blank screen.
- Tech can be VERY spotty (more spotty than we've ever had with Zoom or Teams so we do not have any reason to believe this is internet related).
- System gets overloaded easily so when you're uploading content, it can take far longer than you expect.
- Backend of console is not intuitive or reliable -- can really be challenging for new presenters.
We currently use ON24 for monthly lead generation based webinars (Marketing). We are also in the process of using it for an OnDemand Demo resource. And our Talent Team has used it to train our Freelancer Network how to use our Platform.
- Engagement - so much more than just slides on a screen with a voice in the background.
- Inspiration - Mark Bornstein's webinars are phenomenal and make us want to elevate the webinar experience.
- Additional Uses - more than just a Webinar Platform, we are also hoping to use it to run a Certification Program through.
- Support - back-end support is sometimes a struggle. Particularly with the Pardot integration.
- Lead Gen Tracking - we would like to see more functionality in terms of being able to embed a Pardot form in to the ON24 platform for easier leads tracking.
- Training - would like more technical training. Did the Webinerd certification and enjoyed it. But still feel like we need more of the specific technical training.
May 15, 2021
Best Webinar Platform
ON24 is used by the marketing department. It's an amazing webinar platform that helps us scale to the next level.
- Easy to use interface.
- Reporting and analytics.
- Web cam webinars.
- Surveys and polling.
- Video editing capabilities.
- Ability to play two webinars at the same time.
- Clips that can be more than 10 minutes.
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At G5 we use ON24 to bring our potential clients and current clients exceptional webinars and virtual events. Although managed by the marketing team, the content we create spotlights incredible members of the G5 team and allows for our internal experts to share their knowledge. With webinars and virtual events, we demonstrate the value of G5 and share valuable marketing knowledge.
- Intuitive platform for webinar participants.
- Always listening and upgrading features.
- Powerful technology.
- Analytics that are easy to understand and export and are comprehensive.
- Integrations.
- Integration with Salesforce could be slightly smoother.
- Adding on-demand videos with slides is clunky and time-consuming.
We use ON24 for the events department of our organization. This platform allowed us to host several events, forums, and symposia virtually this past year. The system worked so well for us that we've decided to keep this method of hosting events virtually and include it in events going forward.
- All-in-one console.
- Creates an on-demand audience link that's ready almost immediately.
- Large limit of attendees.
- Presentation controls are behind those like GoToMeeting, Zoom, etc.
- Unable to prerecord any portion during the Live Video & Audio format.
- When purchasing event, there's no notification that an order has been placed already on the ON24 site/webcast view (leads to double order placing).
May 15, 2021
Superb User Experience
ON24 is being used by our marketing department by 3 managers. We run webinars on behalf of our advertising clients as a lead generation service. The webinars are showcasing a clients products but in an educational way. It's great for using the ON24 landing page to track analytics and capture the lead reporting.
- Its super user friendly. I have to train speakers and moderator that aren't tech savvy and it's generally a smooth training process.
- Capabilities are great. Use of webcam, screen share, resources downloads and pre recordings make it super flexible for the type of presentation you need to give.
- Mp4 files! You can get different variations for download to share on wards. Ex. Capturing the event console, video and slides, solely slides. It gives our clients a variety to work with post webinar.
- There is no pointer (can't see presenters cursor) that shows up when someone is presenting.
- Use of animations/transitions, there are sometimes glitches and issues with how presentations convert from PPT.
We use ON24 in our marketing department. This is currently our main webinar platform where we broadcast various simu-live and live webinars daily. It allows us to use recorded content and rebroadcast to our various targets, with the options for attendees to engage with us via the various widgets available on the console. For example, attendees are able to ask us live questions via the Q&A Box.
- Integration with Marketo.
- Ease of use when recording content.
- Ability to drill down into analytics and reports post-event.
- Technical issues with browsers and events not showing up in our library of upcoming webcasts.
- Issues with the Producer mode when monitoring a simu-live webinar. There is a lag on occasion and causes us to think there's an issue with the broadcast.
- Pre-recording with video and shared screens is not easy.
ON24 is being used for different purposes across our entire organization. It gives us the ability to connect virtually with our customers and prospects, donors, and employees. The ability to connect virtually is especially important given the recent COVID restrictions regarding travel and attending large events. <br><br>Our executive leadership began using the platform to conduct all company 'town hall' meetings and other organizational updates when we started working fully remotely in March of 2020.<br><br>Both our corporate marketing and training teams use the platform to provide thought leader content, engage with our customers/potential customers, and provide a variety of different trainings.
- Enable us to host virtual events.
- User-friendly producer and presenter platforms.
- Customizing the participant experience.
- Ability to provide live captioning for audio - a huge thing for us to be ADA compliant!
- Would like more options for audience to engage with each other - this is improving month by month, however with the addition of audience chat and breakout room options.
- Would like to have more ability to animate and create more dynamic presentations. Presently the system doesn't allow much for animation/graphic elements to make things pop.
May 15, 2021
A horrible experience
Across entire organization.
We thought it would allow us comprehensive branding of Webinars, but the product is way too complex and unintuitive, riddled with bugs and endless problems or restrictions.
We thought it would allow us comprehensive branding of Webinars, but the product is way too complex and unintuitive, riddled with bugs and endless problems or restrictions.
- Branding on webinars.
- Interface is unintuitive.
- Uploading and management of slides for presentations is insanely complex and clunky. You are limited to the number and size of slides. Incorporating video is a nightmare.
- Very glitchy, with multiple problems during webinars.
- Our presenters HATE it. Presenters don't like having to upload slides 2 days in advance.
- Manipulation of slides very hard to do.
It is used by the B2B marketing department, specifically the field team, in all regions (Europe, LatAm and the US) to create webinars for demand generation. It is managed by the Marketing Operations and MarTech team.
- Powerful customization of the webinar experience.
- Customization of the registration page.
- Analytics and reporting.
- Additional features to engage and generate demand.
- Types of webinars (simulive, on demand...).
- Integrations with other tools are very custom and restricted.
- Some configuration sections are not user friendly.
- Adding pixel and external tracking is limited or too complicated.
- We've faced some connection issues and limitations, specially from mobile for speakers.
May 15, 2021
ON24 - No Regrets
ON24 is being used as part of our Marketing, Business Transformation, Data & Analytics and Operations Groups to bring business/solution education, awareness, user group sessions, data trends to market (customers and prospects) in a scalable method through a technology platform that is easy to use. We typically invite several internal speakers as well as guest speakers so that the content is presented from an "inside-out" and "outside-in" perspective.
- Nice interface (user and viewer).
- In platform chat (non-visible to end viewers).
- Polls, surveys, CTA's.
- "Spotty" connection issues for some participants.
- "Troubleshooting" tips (should be a trouble shoot tips right on screen for users).
- MAP platform integration - data sync timing issues.
- Reporting capabilities - should provide more robust reporting capabilities.
May 15, 2021
Basic overview of ON24
Webinars, Virtual Summit, to house ebooks and white papers.
- Engagement hub.
- Customer service.
- Webinars.
- Support.
- Make is easier to download all reg. to the engagement hub.
- Make the engagement profile free.
January 16, 2021
ON24 made me a webinerd, it'll make you one, too
We use ON24 across our entire organization, 4 product categories, and 4 divisions. ON24 takes our webinars above and beyond the traditional flat voice-over slides and makes it a dynamic experience. As exciting as the entire platform is, my favorite feature hands down is the on-demand recording. After the webinar is complete, you can watch the recorded video, ask live Q&A, take polls, and download resources anytime! It doesn't limit functionality.
- On-demand viewing, lose no functionality after it's over (live polls and Q&A capture fresh data for each viewer).
- The interactive console keeps the viewer engaged with your content and following your engagement paths.
- Pricing transparency in the purchasing process.
December 01, 2020
On24, a robust webinar platform with some limitations
We use On24 to host our monthly webinars in the marketing and channel departments of our organization. It helps us communicate/educate to our customers and prospects through video.
- Excellent reporting and dashboards.
- Multi-registration pages.
- Robust in webinar features such as polls, surveys and etc.
- No pre-population of data when using their forms.
- An easier way to automate processes.
- A way to have generates turn into subscribers to our webinar content so they don't need to register each time.
August 13, 2020
ON24 Review
Our company currently uses ON24 to deliver 5+ webinars per month in our marketing department. We offer multiple training webinars for our customers.
- Fantastic training resources on how to use the tool
- Great customer service
- Easy to use console
- Would like a customizable acknowledgment/landing page once a survey is submitted. Example: offer customer collateral once they submit the survey.
- We have had a couple pre-recorded webinars not launch in the last couple of weeks. ON24 should have a feature that allows us to manually intervene and push recorded webinar to an audience.
- Unlimited reports only access per account.