ON24 really helped to take our webinars to the next level
We use ON24 are our webinar platform. We host webinars mostly for our customers to educate them in on (new) features and functionalities …
Overview
What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Recent Reviews
How ON24 Differs From Its Competitors
Awards
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Popular Features
- Event registration (357)9.696%
- Q&A (378)9.696%
- Slideshows (359)9.393%
- Record meetings / events (362)8.989%
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What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ON24?
Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
ON24 Features
Virtual Event Features
- Supported: Email marketing
- Supported: Audience engagement
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Audience polling
- Supported: Q&A
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Integration to Marketing Automation
- Supported: Attendee list export
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Confidential attendee list
Online Meetings / Events Features
- Supported: Calendar integration
- Supported: Record meetings / events
- Supported: Slideshows
- Supported: Event registration
ON24 Screenshots
ON24 Integrations
ON24 Competitors
ON24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
ON24 Downloadables
Frequently Asked Questions
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
GoTo Webinar and Webex App are common alternatives for ON24.
Reviewers rate Q&A and Event registration highest, with a score of 9.6.
The most common users of ON24 are from Enterprises (1,001+ employees).
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Reviews and Ratings
(628)Attribute Ratings
Reviews
(26-50 of 425)Companies can't remove reviews or game the system. Here's why
July 14, 2023
ON24 should be the industry standard!
New Multi Family modeled franchise out of Texas, looking for solutions regarding education, installation of such, tutorials, and preregistration of inbound employee to afford the CE certifications with the help of ON24 system. Apart from the allowance of entity registrations, users, certification, we believe ON24 is leading the industry for these type of solutions and being a new styled entity that's starting will make our use case study into a modeled product to be issued to all other type MFO's whom are start ups and lack the basic Regulatory certs within the sectoral market space.
- educational services
- ease of registrations for solutions by ON24
- Augmentation of institutionalized services
- assists in early stages of all entities when instating rules for procedures per employee
- nothing yet
- we are a new entity seeking a solve
- missing function would be direct access to free assessments or endorsed assessments for requisites, then to move to quote after basics are handled in client portal
June 30, 2023
ON24 is the way to go!
We use ON24 mostly for conducting virtual events/webinars for our clients. It helps us to execute webinar programs in extremely seamless manner.
- Webcast management
- Saving the web events in archive for future reference
- Helps with downloadable data for post event reporting
- Agile console design
June 30, 2023
ON24 is pretty on it!
June 29, 2023
ON24 for Customer Success
We use ON24 for running our Customer care webinars and leading product training, advocacy and thought leadership. ON24 has provided us the ability to host webinars, complete registrations and sync with our CRM as well as have accurate data on sign ups, attendees and viewers on demand. This also provided us with the ability to close caption our webinars which is very important to us as a business.
- Closed captions
- Personalisation of webinar interface
- data analytics
- Ease of templates and interfaces
- The time to upload media
- Not having the ability to use google slides
June 28, 2023
ON24 is the Webinar Platform
ON24 is used as an engagement platform. It provides the ability to have high-quality engaging webinars while being able to save templates and reuse assets. It’s allowed us to scale our program dramatically and increase engagement with webinar-specific tools. The ideal use case is for one to many webinars.
- Engaging Webinars
- Quality Video
- Helpful Support
- Webinar UI
- Control of Prerecorded Events
- Email Setup Difficult
It allows us to have engagement with our clients, and by engaging with them directly, we are able to address their key concerns and questions. It has also been a great platform for us to host panel discussions with stakeholders who are not based in Singapore without the need to fly them in.
- Customized interface.
- Agile in adapting to trends.
- Tech support could be improved.
- Technical issues like glitches and webinars not being able to load still happen.
June 25, 2023
On24 is great for CPE
We use ON24 Elite for Client education webcasts and ON24 Forums for smaller interactive paid client training. Our marketing, development, and support teams are able to mine the data we garner from these sessions to help existing clients.
- CPE certificates are available almost immediately.
- It uses the web browser, so there are no downloads for the presenter or customer.
- Resources are able to be added for download on the platform.
- Reporting still needs some work. You need to access each event report separately.
- Doesn't support the Morph transition in PowerPoint.
- Needs an import process for polling questions; having to type them in leaves lots of room for error on my part.
June 24, 2023
ON24 - Event Experience of the Hybrid World
We use ON24 on a quarterly basis (within my team) to run our Economics for Business Programme. It allows us to reach a wide pool of people given our audience base is wide reaching across UK (and not honed into a specific region). It also syncs up with our Marketo system making it easy for us to receive attendee updates and feedback on our events. It essentially smoothes our communication and also alleviates work that needs to be done from an events perspective. It's the virtual webinar system that we use, plus the analytics/reporting that comes with that.
- ON24 expert on all the calls
- Syncing with our marketing automation system
- Interactivity features such as polls and live Q&A
- Technical issues have appeared a lot
- Costs have also recently increased (challenging us to review other alternative options)
- Video functionality can feel a little dated at times
June 14, 2023
The flip to ON24 in 2020 and continuing use in 2021
We are currently using ON24 for our virtual webinars and vendor shows. We have used both Hub's and Virtual Environments with ON24 and see the benefits in using both depending on what kind of event you're looking to host. We've hosted one off sessions, webinar series and internal conferences using ON24 and have had much success.
- Recording sessions is super easy and your library stays with you as long as you have a contract.
- Teaching others to use the platform is relatively easy and user friendly.
- There are are a ton of engagement tools that are useful when setting up an event.
- It's very hard to nail down a contract with ON if you've done your research. We've made a heavy investment and when our contract was up for renewal felt like the ON24 team was not being transparent in how they got to our investment for the upcoming year.
December 05, 2022
Good Product With a Variety of Features
Our clients use ON24 to solve a variety of business solutions, but predominantly use it for their virtual events and webcasts The tools present within ON24 allow our clients to amplify communications both internally and externally and collect data on a variety of content from collecting information through surveys, event participation, or email communication.
- Webcasts
- Metrics/Data Reports
- Closed Captioning
- Layout of producer console
- Registration and login page layouts
December 02, 2022
ON24 is great and we are excited for future improvements
On24 is used by 3 of our departments to deliver webcasts to our members. ON24 allows our company to provide high quality webcasts that our members enjoy. We also take advantage of the E Hub which provides us the ability to offer mini conferences to customers. We get access to analytics immediately after events.
- EHUB
- Email notifications
- Analytics
- Need more robust features
- Ease of use compared to zoom is lacking
- Cheaper add ons
November 29, 2022
Great for Demand Generation
I use ON24 in my organization for demand generation and partner training. We host at least 120 events per year to engage prospects, customers, and partners. Furthermore, we use ON24's engagement tools within the event console to deliver sales-related signals to the sales teams. So far, ON24 has done a great job at helping us solve our business problems.
- Engaging target audience
- Providing a plethora of event types
- Flexibility
- Customer support
November 18, 2022
Good integration with Marketo, but can be slightly buggy!
ON24 is used by our Marketing Department to host webinars for both customers and prospective customers. Our team uses it as a way to communicate with customers about their current products and help to drive health + adoption. The Growth Marketing team uses it as a way to host webinars for prospects to hopefully drive new interest in our company.
- It has a great integration with Marketo which makes it easy to automate events.
- It's easy to clone events and import content from previous events to a new one.
- Very great CSM team!
- The interface is not intuitive to use! It's taken a while to learn how to do basic things, and it's very easy to make mistakes.
- The software is buggy - there have been a few times where it's totally down for even more than a day at a time. We also often get complaints from viewers during webinars that they can't hear us or the picture is blurry.
- No matter you how upload your content, it comes out blurry.
We use on24 as a platform to attend a trainings online. We were able to view the profile of the speakers so we have the idea who are they. Also an options in sizes of the windows, like the screen share or the speakers. There is no need to download an application in using this platform, we can access it using browser.
- the profiles of the speakers
- options of the sizes of the windows either the screen share or the speaker
- links about the topics discussing
- have an option to communicate using mic and video
- improve the quality of video
October 10, 2022
We're not like most people!
I use ON24 differently than many of you. I interview authors about their books. This is a great way to interact with our audience. There is no funnel-like in a bigger sales plan. This is just a great way to let people hear a bit about the book directly from the author. I also take the opportunity to let the audience know about other books, webinars, and OSV products.
- Stability of the program
- Ability to brand the webinars
- Constant improvements and updates
- I'd like to be able to make the slides smaller in the presenter bridge
- Would love to not have to download each webinar into MP4 file to save it
- Wish I could correct a slide without having to re-upload the entire slide show
July 21, 2022
ON24 helped us take our webcasts to the next level
ON24 provides a simple and well-designed way for us to execute webcasts, that then bring in leads for our organization. As a B2B company, we are constantly looking for lead generation opportunities, and the data collected from our webcasts makes that super easy. We also use the Engagement Hub to house training content for our current users.
- User friendly
- Excellent live chat for support
- Easy to customize
- A lot of the add on features cost a lot of money, so the bill can rack up quickly.
We utilize ON24 to produce live and on-demand webinars for our members, predominantly as a way to provide CPD learning material, enhance our product value and therefore increase customer loyalty and retention. The platform enables us to be creative with our content and reflects our market-leading status with the various branding options. We are moving to a digital-first strategy in terms of customer engagement and events. Previously we were delivering award-winning physical events, so we need our digital events to-rated just as highly.
- Branding and customization of the look of the platform and emails.
- Ability to issue CPD certificates and control when they are issued e.g have to attend for a certain time, complete a test, etc.
- User-friendly 'studio' for presenters and producers.
- I would love to see some 'hints and tips' that automatically pop up for a user on different areas of the screen the first time they use the platform e.g showing how to resize a tool, and how to make a tool appear.
- They need to find an easier way for 1 person to register multiple people for the same webinar - having to delete cookies every time is not very user-friendly.
- I would love to see the highlighting of engagement tools be shown on a phone as well as a laptop/PC.
- I would love to be able to unmute a member of the audience when required.
May 20, 2022
First time attendee, would come back
I've used ON24 as an attendee and from what I've experienced so far it is a well-put-together service. It keeps the buzz and excitement element of attending an in-person event but through a virtual experience. I wish every virtual event was put together through ON24, and if I saw other events being hosted by them that I was interested in I would be more to attend.
- Offering different spaces within the virtual area
- Encourage engagement
- Communication
- It would have been nice to get more info about the sessions beforehand
- It would have been nice to be able to book the sessions beforehand
May 20, 2022
Do better with ON24.
We use ON24 as a platform for our webinars. As opposed to Zoom, ON24 provides a much cleaner customer experience. It enables the customer to access resources when they need them. It also provides great options to report on engagement which is a terrific way to improve the sales journey.
- Format
- Support
- Customisation options
- Would love to access a recorded demo to share with colleagues instead of attending a live one.
ON24 offers a great virtual experience if you want to host webinars and online events. This is especially the case if you are hosting a multi-session event. It provides the user with the ability to easily host demos, datasheets, and all manner of content to help optimize an attendee's experience.
- Great webinar service
- Virtual experience platform
- Content hosting platform
- Making the options of the webinar not pop up all at once (less cluttered).
- An easier experience to host different types of virtual events.
- The adjustability of their menus when hosting a virtual event.
Our Field Sales teams were unable to engage in person with our potential Medicare health plan members. Our marketing team had to react quickly and ON24 was the company that fit the bill for being able to provide a tool where our field sales teams could engage with potential members. ON24 is such an excellent tool. The team was able to use the analytics to track engagement. While we began with enrollment seminars, we ended up scaling our webinars into other areas to put our field sales teams out in front of potential health plan members.
- Engagement tracking - how long an attendee stays on the webinar.
- Registration page customization.
- Email offerings - reminders and thank you.
- Ability to customize the console with our company's content.
- Break out rooms.
- An easier way to slice and dice the analytics - would like to see ON24 up their game in that area.
- Our team likes that ON24 is very self-service-oriented, there are some situations that don't fit into the self-service and sometimes require a conversation with a live person (not a chatbot) - would be great if there was a help desk type of contact.
May 15, 2022
Great platform
We use it for all internal and external meetings. In a time when most events became virtual, we were really able to use ON24 over the last two years to provide successful events in a time we could not meet in person. All of the updates and changes have been very beneficial.
- Polling and Survey
- Personal Touch
- Closed Captioning options
- Media and Video sharing
- Pinning Speakers
- Interrupter for hard of hearing on screen with the speakers.
- Screen Share not being in media player and should be in the slides area.
May 15, 2022
Neophyte user with big aspirations
Webinars for content marketing programs.
- Graphics
- Drive contacts.
- Data aggregation.
- CRM Support.
- Lead generation.
- Content management.
- More profile information.
- Password access uniform across usage.
- User ID info consistent and on profile.
May 15, 2022
ON24 Great Customer Experience
We use it to host virtual events, both for potential clients and current customers. They vary from informational sessions to sales pitches, and fund events. It is used across Marketing, Customer Service, Sales, and Customer Experience teams. We were able to host virtual city visits during the pandemic which helped keep our customers engaged when they couldn't travel.
- Registration
- Video Quality.
- Audio Quality.
- I little more analytics.
- Chat/Networking.
- Educational Pricing.
May 14, 2022
Love the ON24 platform and experience
I use it for our webinar programs, and live and hybrid events.
- Webinar Marketing.
- Content Solutions.
- Events
- Translations