Name: One Call Now, an OnSolve solution
Rating: 10 (1 reviews)
Author: OnSolve

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Push Notifications

Software Repositories

WebOps

Development

Business Intelligence (BI)

Collaboration

Quality Management

Supply Chain Management

Workspace Planning

Enterprise

Accounting

Digital Banking

Financial Planning and Analysis (FP&A)

Payment Orchestration

Revenue Management

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

HR Management

Job Board

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Archiving

Block Storage

Browser

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Container Security

Data Center Backup

Data Center Infrastructure Management

Data Masking

Data Virtualization

Deception Technology

Fraud Detection

IT Operations Analytics

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Internet Security

Network Performance Monitoring

Process Mining

Security Awareness Training

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Content Management

Customer Advocacy

Customer Success

Email Marketing

Marketing Automation

Native Advertising

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Dialer

Sales

Assisted Living

Construction Management

Insurance Policy Administration Systems

Investment Portfolio Management

Membership Management

PCB Design

Pharmacy

Public Sector Software

Text Analysis

Vertical-Specific

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### Emergency Preparedness
Users consistently highlight the effectiveness of One Call Now, an OnSolve solution, in enhancing their emergency preparedness strategies. The platform's ability to swiftly communicate critical information during emergencies and incidents has been a valuable asset for organizations, enabling them to promptly notify team members and stakeholders about important updates, such as COVID responses and firm closures. The intuitive features, such as the mapping tool and the ease of setting up and sending notifications, have contributed to a streamlined emergency preparedness process, ensuring that communication is efficient and reliable in times of crisis.

### Mass Communication Tools
Users appreciate the convenience of being able to reach out to specific groups or everyone in the system using One Call Now's mass communication tools. While some users have reported minor issues such as incomplete messages or occasional difficulties in receiving calls, overall, the platform is seen as a valuable tool for sending timely updates and important information to a large audience efficiently. The ability to schedule messages, track delivery, and customize communication methods like phone calls, emails, and text messages adds to the platform's appeal for users seeking effective mass communication solutions.

### Group Messaging
Users consistently praise One Call Now, an OnSolve solution's group messaging efficiency and versatility. The ability to send messages to specific groups, such as church members or project teams, has been highlighted as a key feature that enhances communication within organizations. Users appreciate the ease of setting up group messaging and the option to customize recipients based on their needs. The positive feedback indicates that group messaging plays a significant role in keeping members informed and connected, making One Call Now a valuable tool for effective communication strategies.

### Mobile and Web Applications
Users have noted a mix of experiences with the mobile application, with some praising its ease of use and improved functionality over time. However, others have encountered issues such as a small learning curve and past bugs. The general consensus seems to be that while the mobile application has its strengths, there is room for further enhancement to meet all user needs effectively.

### Notification Systems
Some users find the notification systems provided by One Call Now, an OnSolve solution, to be reliable and efficient in quickly disseminating emergency information. However, others express concerns about the need for enhancements, particularly in generating comprehensive reports and the clarity of the company's rebranding to "OnSolve." Despite these mixed opinions, the software's ease of use and training capabilities are highlighted as positive aspects by satisfied users.

### Church Management
User sentiment regarding One Call Now, an OnSolve solution's church management capabilities appears to be mixed. While some users appreciate the ease of reaching out to congregation members for prayer requests and important announcements, others express concerns about the limitations of accessing the system only via phone and the lack of integration with Church Management Software. Despite these drawbacks, many users find value in the platform for keeping their members informed and engaged with church activities and events.

Users have expressed three common recommendations for maximizing the value and utilization of MIR3:

1. Gain an understanding of the future roadmap and how other products impact the future of MIR3. This recommendation highlights the importance of staying informed about the product's direction and how it aligns with other offerings. By keeping track of the roadmap, users can anticipate and leverage upcoming features and improvements.

2. Review all available reference materials to maximize the use of the product's features. Users suggest thoroughly exploring the documentation and resources provided by MIR3. This allows customers to familiarize themselves with all available functionalities and optimize their usage of the product.

3. Set up the system with all groups and numbers, and involve many managers to maintain and utilize it effectively. Users advise taking a proactive approach to ensure proper utilization of MIR3. Setting up groups, numbers, and involving multiple managers helps prevent underutilization of the system.

By following these recommendations, users can enhance their understanding, maximize feature utilization, and prevent underutilization of MIR3.

One Call Now, a product division of OnSolve, is a broadcast messaging and notification service,  as well as voice and email messaging system, for sending messages to groups quickly.

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Free

Microsoft 365 Business Basic

Microsoft 365 Business Standard

Office 365 E3

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Credits

Monthly

Starter

Text-Em-All

One Call Now, an OnSolve solution

Emergency Notification Systems are used to send out mass alerts as part of an emergency communication plan. These alerts may be sent via text message, email, or phone, or broadcast via speakers/sirens or television.

Emergency Notification

Likelihood to Recommend

OnSolve

Emergency Notification System

Emergency Notification System software contains features that aim to efficiently alert and notify.

Mass Notification

The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

Multi-Channel Delivery

Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.

Customization and Templates

Users can customize the content and format of emergency notifications and have access to pre-built templates for commonly used messages.

Geo-Targeting

The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.

Multi-Language Support

Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

Emergency Contacts Database

Stores and organizes contact information for recipients, allowing for easy management and retrieval of contact details during emergencies.

Two-Way Communication

Enables recipients to respond to notifications or provide feedback, allowing for interaction and further information exchange during emergencies.

Notification Reporting and Analytics

Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.

Integration with External Systems

Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.

Mobile Notifications

Supports mobile devices and provides mobile apps for users to send and receive notifications on the go.

WordPress

Microsoft 365

Operations Manager

One Call Now, an OnSolve solution 2021-10-28 10:47:41

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Improved upon

Easy interface

Home

Emergency Notification Systems

We use One Call Now as a notification system for our families and our staff. It is used across our whole organization. One Call Now allows us to send immediate notifications on business operations and closures. Additionally, with the new COVID crisis, we are able to also notify families and or staff of any potential COVID emergencies or exposures.

Easy interface
Fast results and notifications
Variety of means to communicate a message
Excellent reports that detail who was reached and who was not reached

When typing a voice message, it is not always repeated well. You need to created spaces for pauses in speech, or the reading of initials that are names such as TCDN.
The different choices for voice could be improved upon, some are too similar.

Ease of use
One step to notify in 3 ways
Trusted results
Pricing

Families enjoy being able to receive notifications on their phones via text
Our small company has caught up with the times or modern notifications
As a non-profit, the pricing has allowed us to continue providing this service to our families.

Microsoft 365 (formerly Office 365), WordPress, Zoom

One Call Now, an OnSolve solution

Overview

What is One Call Now, an OnSolve solution?