Skip to main content
TrustRadius
eVoice

eVoice
Formerly Onebox

Overview

What is eVoice?

For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.

Read more
Recent Reviews
Read all reviews
Return to navigation

Pricing

View all pricing
eVoice

eVoice

N/A
Unavailable

What is eVoice?

For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

Grasshopper

Grasshopper

$29
per month
What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Phone.com

Phone.com

$12.99
per month
What is Phone.com?

Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration…

Return to navigation

Product Demos

Call That Number Demo Video | Call That Number | eVoice For Small Business Phone System

YouTube

Evoice Demo Preliminary Video

YouTube
Return to navigation

Product Details

What is eVoice?

eVoice Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(8)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
December 05, 2022

A great digital solution for your business voicemail system.

Verified User
Executive in Sales
Business Supplies & Equipment Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Its auto-attendant, call forwarding feature, ability to select a toll-free number, and music on hold will make your company sound like a great professional platform. This is a robust platform without having the trouble of using it on one device only makes it a great pick for my company. Most of all, it is easy to use.
Pros and Cons
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
  • User interface could be better.
  • Customer support could be upgraded.
  • Voicemail transcription could be better.
Likelihood to Recommend
EVoice offers its customers a better way to connect. It reduces the cost of repairs, maintenance, long distance calls. eVoice helps to save your money. Everything is okay, but sometimes it could appear that it takes more steps to record a message; this issue could be simplified, and the interface could be updated.
eVoice Feature Ratings
Cloud PBX
N/A
N/A
Call Management (5)
88%
8.8
Answering rules
90%
9.0
Call recording
90%
9.0
Call park
80%
8.0
Call screening
90%
9.0
Message alerts
90%
9.0
VoIP system collaboration (4)
87.5%
8.8
Video conferencing
90%
9.0
Audio conferencing
90%
9.0
Video screen sharing
80%
8.0
Instant messaging
90%
9.0
Mobile apps (2)
90%
9.0
Mobile app for iOS
90%
9.0
Mobile app for Android
90%
9.0
Return on Investment
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
November 02, 2015

Feature rich and powerful

Verified User
Technician in Information Technology
Wireless Company, 11-50 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Onebox is used across the whole organization to provide custom call routing and hunt group scheduling.
Pros and Cons
  • Very detailed scheduling for call routing. You can schedule a different hunt group every 15 minutes or more granular if you choose. It is flexible enough to meet the needs of any organization.
  • Personal attendant. You can customize the message and customize which number is displayed, either your number or the number of the caller.
  • Setting up hunt group is very easy. You can also customize how the numbers in the hunt group are called. You can set up sequential dialing or "blast" dialing. You can also get as granular as setting up how many rings it will try for each number before continuing on.
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
Likelihood to Recommend
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Return on Investment
  • It has given us a central communication point for a geographically diverse workforce.
  • It gave us the ability to start an inbound help desk call center without purchasing a separate product.
  • We use the conference bridges for better collaboration across our organization.
Alternatives Considered
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
Return to navigation