Skip to main content
TrustRadius
OneCause

OneCause

Overview

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…

Read more
Recent Reviews

OneCause is 2nd to None!

10 out of 10
March 11, 2024
OneCause has all the tools for the best fundraising platform for our non-profit! It is user-friendly and donor-friendly with incredible …
Continue reading

Customer Service Star

10 out of 10
February 27, 2024
Incentivized
Two of our committees use OneCause for fundraising auctions -- we've used it for 13 auctions to date, including a few virtual actions …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onecause.com/solutions/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

44 people also want pricing

Alternatives Pricing

What is Little Green Light?

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

What is Microsoft Cloud for Nonprofit?

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access to Microsoft's…

Return to navigation

Product Details

What is OneCause?

OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.


For more information and resources to guide fundraising efforts, visit www.onecause.com.

OneCause Screenshots

Screenshot of an example, creative peer-to-peer fundraising campaigns that can be launched, used for donate occasion campaigns, challenges of any kind, memorial and tribute programs, and year-round “DIY” fundraising programs.Screenshot of an example customizable event or online auction website for each fundraising campaign can be used to manage:  

- Online Auctions
- Ticket Sales / Sponsorships
- Donations Collections
- Sharing Event DetailsScreenshot of a Scoreboard, that can be projected at an event to highlight fundraising and engage audiences (both virtual and in-person).Screenshot of the OneCause Fundraising Platform, that eliminates the need for paper bid sheets to engage donors.Screenshot of a presentation of online Fundraising and Text2Give® helps nonprofits to reach new donors and fundraise all year long.

OneCause Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.

GiveSmart, Classy, and Greater Giving are common alternatives for OneCause.

Reviewers rate Support Rating and Implementation Rating highest, with a score of 9.7.

The most common users of OneCause are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(153)

Attribute Ratings

Reviews

(1-25 of 99)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
OneCause has all the tools for the best fundraising platform for our non-profit! It is user-friendly and donor-friendly with incredible customer support! The funds are available almost immediately and you are not required to jump through hoops like Facebook fundraiser options! We have raised more money and are quicker than ever due to an easy back-end setup and attractive front-end!
  • Silent auction
  • In-person fundraising
  • Customer service
  • Customer-friendly usability
  • Visually and aesthetically appealing
  • Ticket sales back end process
Online Fundraising, in-person events, and specific campaigns for fundraising events throughout the year! Silent auctions are easy to set up! It also allows texts to be sent to donor lists and emails to help nurture the audience!
Marty Lester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the OneCause platform to run our online auction. This platform allows us to conduct our auction with online biddings and allows us to reach a wide array of bidders from across the nation.
  • Great customer service
  • Auction format easy to understand
  • Auction format is easy for patrons to use
  • Lower the price of auction package
  • Lower the credit card fees
  • Provide several different banking options
Have recommended it to many colleagues about the software and how easy it is to use. Several colleagues have mentioned they went with OneCause over other auction platforms because they felt the end looked professional and easy to use as a bidder.
February 28, 2024

Makes Events Run Smoothly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause with our largest fundraiser of the year - our Great Chefs' Dinner. We have a silent and live auction, fund a need and we do seating and manage supporters on the OneCause software. We also have used OneCause for an online auction and ticketing to a few smaller events.
  • Reports generated after the event are excellent
  • Very easy to set up auction site with descriptions & photos, extremely user friendly
  • Support is always available, patient and helpful
  • On site personnel during events are extremely helpful
  • Seating and table management with software is very efficient
  • Photo sizing for auction packages can be challenging at times, a greater variety of sizing would be easier for the user
We use OneCause for Auction & Events and have been extremely pleased with it.
Melissa Benjamin, MPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause for our annual benefit. It’s a one-stop shop for selling tickets, sponsorships, donations, as well as hosting our online silent auction. It’s been a great help because it can easily collect payment information, allows us to text message donors, and easily allow auction item donors to upload initial item info to the site. It also has several preset reports to help with pulling data when needed. It also helps us with assigning seating and with registration and check in at the event. We’re also able to creat promo codes to help with any special ticketing situations that we need to deploy.
  • Online auction donation and listing for bidding
  • Ticket and table sales
  • Custom page creation
  • Registration and day of check in
  • It doesn’t allow you to customize the design of your link. When you post your link on Facebook, it’s branded for OneCause not for your event.
  • It doesn’t directly talk to our database The Raisers Edge
  • It doesn’t allow international donors to sign up
Well suited for a gala or benefit whether virtual or in person. You can do seating in the app or just regular check in. Online auctions also work well on this platform. Item donors can submit the info for their item easily, and uploading pictures and descriptions is pretty straightforward.
February 27, 2024

OneCause Success

Ashley Drew | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause as our p2p fundraising platform for our special events and initiatives. It is very user-friendly, and we have had a wonderful response from our constituents that say it is much easier to raise money than with our previous platform.
  • Facebook integration
  • Simplifies the registration process
  • Staff can create campaigns on their own easily
  • Their support staff is incredible
  • Adding an umbrella function for corporations with multiple departments participating in events or multiple locations, so all of their fundraisings can show a grand total and how much each individual group has raised.
Their customer service team is incredible. If you have a question or need assistance, they are quick to respond or send a video showing you how to solve your issue. They also answer the helpline. I've worked with many platforms over the last 18 years, and OneCause is by far my favorite to work with on the back end, in addition to not having to handhold participants through the registration process. It is very easy to use, and many of our constituents who are not tech-savvy have had tons of success and positive feedback on the new platform.
February 27, 2024

Customer Service Star

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Two of our committees use OneCause for fundraising auctions -- we've used it for 13 auctions to date, including a few virtual actions during COVID. The auction software we used prior to OneCause did not offer mobile bidding, which is an expectation for auction fundraisers in our area and has been well-received by our auction attendees.
  • Customer service is outstanding.
  • The software is easy to use by those setting up the auction.
  • The software the bidders see on their devices is user friendly.
  • [Redacted] sent an email on 10.21.2020 both the Mobile Bidding solution and the Virtual Event Center for a special price. I responded that I was interested but was never contacted.
  • When we resigned our contract for our 4th year of service, I got an introductory message like we were new customers. I sent an email to [redacted] to make sure everything is in order and never heard back
  • I wish the credit card swipers had connection options and worked with non-Apple products -- usb-c, lightning, usb, etc.
OneCause is well suited for fundraising auctions that use mobile bidding, for taking one-time donations, and for recognizing donors and sponsors. It's been appropriate for all our auctions. We've used text2give once and it worked well but we don't have a lot of experience in that area.
Marc Alexander | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause to manage our annual dinner and auction, which, as a small non-profit, is our largest fundraiser of the year. Bidpal through OneCause allowed us to shift our entire auction online and to a virtual format during COVID, and we're excited to try out the in-person module as well at next spring's event.
  • Allows users to bid on items anywhere in the world through their smartphone or computer
  • Integrates attendee data seamlessly with other fundraising software such as Raiser's Edge
  • Allows organization to custom build their auction website through their module
  • Easily collects donations and transfers them to your organization's financial accounts
  • When building a custom page, adding images and video is a tedious and cumbersome process
OneCause is well suited for in-person or online fundraising events and is the perfect platform for any auction. As an organization, we have not yet explored their other options, but their Bidpal software allowed us to shift our annual auction online, increasing revenue and saving both staff and constituent time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause to manage our silent auction for a yearly event. We needed a comprehensive package that can manage everything from supporter registration/communication to secure payment/bid management to auction package/raffle administration. We also needed a robust customer support system to ensure the event always goes off smoothly. OneCause does all of this and more.
  • Excellent Customer Support
  • Painless Payment Managment
  • Comprehensive Auction Management
  • Wanted to be able to manually add gifts to a fund appeal (at least in our package)
  • Wish we had the ability to add more polish to our auction page and scoreboard ourselves (not have to pay OneCause to do it for us)
  • Would like to have the set-up of a new event to be more intuitive.
The OneCause auction platform works well for events of seemingly varying sizes (we are a mid-sized organization, but it seems to scale well). You can run a variety of things within the platform (live auction, silent auction, fund appeal, raffle, etc.), but one should be aware that there are limits to the software and we were forced to worked around these limitations.
November 15, 2023

BestCause!!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have an annual auction and want to find an app that would meet our needs. Onecause met our needs and made our auction very successful.
  • explanation of how to setup the auction site
  • 24/7 help virtual
  • In person help the day of our event
  • adding bid sheets to the platform
  • make sure the customer has all info on what OneCause will provide the day of the event
  • letting the reps that are involved with the onsite event be a part of the after event calls
n/a
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause for our Silent Auction and Fundraising Donations for our annual Gala and events throughout the year. We also like that we can create a landing page that is customizable for our event to have a website directly to our auction and fundraising. This allows us to have a larger donor reach and also is secure for our user's information.
  • CUSTOMER SERVICE!
  • User friendly for bidders and donations!
  • Great reports for tracking.
  • I genuinely can't think of anything I'd suggest improving.
OneCause is VERY well suited for any organization that needs organized fundraising. It's great for organizations who need a wide reach with the ability to have a user-friendly, secure online bidding donation portal. It is well suited if you are not very tech savvy as their customer service will help you each step of the way.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause every year for our annual auction fundraiser. This software helps us to run a large auction (over 350 items) and track our attendees, donors, and bidders. Our bidders have an easy online bidding process that is enjoyable for them while also helping us to raise more money through this event. Our auction has grown in the amount raised thanks to the ease and robust features of this auction software.
  • Easy online bidding process for our participants (especially using the older software).
  • Detailed tracking and organization for our auction staff to manage everything in one place.
  • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
  • They rolled out new bidding software that we used in 2022, which was not good. It was hard for our bidders to use and hard for our staff to use to run the event. We switched back to the "old" software for our 2023 event, and that was much better.
  • There are just a few minor improvements we would like to see in the "old" software: better quality picture options for the auction items and the ability to "round up" with a donation during online checkout.
If you want an easy and user-friendly online bidding software, then the "old" software from OneCause is a great choice. It will engage your bidders and participants and help you to run a smooth event. If you have a new or inexperienced team running the event, the customer service from OneCause will be very helpful to get them up to speed. They have extensive help articles and are always available to answer specific questions. We've used the software for 5 years, so we don't need as much help now, but the customer service when we do need help is still excellent. The ability to have an on-site representative at our event has always been a huge help and relief. The newer software that OneCause rolled out in 2022 was built to do a lot more than just Auctions, and we found it to be lacking in the auction functionality. If you're just doing an online auction, then the "old" OneCause software is probably a better choice. Also, this software is not the cheapest option. We pay around $3,000 - $4,000 per year to use this software at our event (includes an on-site representative). It's money well worth it for us as it's helped our Auction to raise over $100,000 each year, but if you have a smaller fundraising goal, spending this much on software may not be worthwhile.
October 18, 2023

Easy to Use Immediately!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
OneCause is logically set up so you can login and start using it immediately. The previous program I used took 6-10 clicks to get to a report, auction, settings or anything which wasted employee time researching where to go to do anything at all within the program. This platform is so intelligently laid out I logged in and immediately built an event and auction with zero help and no corrections needed after review with my support rep that is automatically provided through the purchase of this software.
  • logical layout
  • easy reporting
  • no errors in the platform even with patchy internet
  • amazing support team with fast response
  • Show more tables on each page or provide option to show all for wide view
  • smooth out the auction item building process
I have not used a more intelligent, comprehensive program than OneCause. Like I mentioned before I could log in and immediately build and event and took off with my fundraising efforts and have had to use support on a minimal level. Managing the silent auction is literally hands off. I input the time it closed and after that moment I pulled the report and knew exactly who to give items to and immediately charged the whole auction to cards on file and simply walked away from that part of the event.
Brian Wachtel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause for some of our fundraiser, including those with ticket sales or a silent auction component. We did not have an auction software platform that we were happy with, so OneCause was an ideal solution when we starting seeking a new provider.
  • Great customer service so that is responsive to questions or issues
  • Easy platform to process donations and payments with quick turnaround of finances
  • Easy to learn and use platform that allowed us to build out a robust and diverse silent auction
  • We wish the software was more conducive to a hybrid auction
  • The on-site assistance did not provide an upgrade to our own staff
  • We would like the ability to showcase multiple photos on auction descriptions
OneCause is well suited to large fundraising events for ticket sales, silent auctions, or other fundraising components.

OneCause is not the solution if you do not want to conduct your auction online in which guests need to use their phones to bid.
Score 9 out of 10
Vetted Review
Verified User
OneCause is great for nonprofit fundraising events, both in person and virtual. We use it for silent auctions, donations, and ticket sales. Attendees can pay and on their own phones.
  • silent auction
  • raffle ticket sales
  • event ticket sales
  • cost
  • sometimes hard to find reports
  • can't add multiple pictures for prizes
It's suited for nonprofit fundraising events if you have silent auction, raffle tickets, donation. It's not suited if you only have a live auction.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause for ticket sales to our Gala and silent auction management. The software is easy to learn and we even have parent volunteers who work in it to help us set up everything.
  • Ticket Sales
  • Table Assignments
  • Silent Auction
  • Auction Item Donation
  • Overwhelming amount of reports
  • Photos in items and then the package has multiple photos
  • More website features
OneCause made our life much easier when it comes to event management and silent auction payments. It was a great tool for our internal team and parent volunteer team to stay on track and on the same page. It was very easy to fix data if there was a mistake made and I really appreciated the support team that was quick to getting back to me if I had a question.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use OneCause the fundraising and suction platform - Bidpal. It makes it so easy to reach a bigger audience for auction and donating purposes, it saved us money, and we got to keep it all year long which is allowing us to make more money and do more things with the software.
  • The Support team is wonderful.
  • Makes everything so streamline and user friendly for all ages
  • It's helping us make more money which is the goal always!
  • It's going to take some time to fully understand the software. That is normal because it is such a powerful tool to learn.
I always have a ton of questions and we ended up purchasing this software very close to our big event, I was in panic mode because I was worried I wasn't going to figure the software out in time and our whole night was riding on the software. The support team would stay on the phone with me for an hour at a time and answer all my questions, they answer emails within 24 hours or faster. I felt very supoorted!
Hannah Arakelian-Niebuhr, MS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause for our silent and live auction management. Solves the issue of our team using paper bidding format, which is huge. We want our users to be able to bid from their phones at their seats, walking to get a drink, from home, etc.
  • Support
  • Ease-of-Use
  • Customizablility
  • More HTML customizable options (i.e. package listings/restrictions)
The OneCause platform is super user-friendly and easy to use. As an admin of our account and someone who hadn't used a platform like this before, I was really happy with the features and the ability to customize the Giving Center to look on-brand. We appreciated the support team's readiness and willingness to help us whenever needed, and they were always able to answer our super-specific questions.
Lauren Widenhofer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Turnstone Center for Children and Adults with Disabilities is a non-profit in Northeastern Indiana that uses OneCause as our only platform for all digital fundraising processes. OneCause makes it so easy for us to create impactful fundraising campaigns, sell tickets online to fundraising events, host live and silent auctions, and gather donations from across the world.
  • Simplify the online donation processes
  • Create impactful fundraising campaigns
  • Host events of all types (virtual, in-person, and hybrid)
  • Take payment options such as Apple Pay, Paypal, etc.
  • OneCause could have better integration with donor databases
  • I wish all of their fundraising platforms worked together. (Peer2Peer, the old event ticketing platform, Text2Give & their new event platform)
Turnstone would highly recommend OneCause for all digital fundraising needs. It has allowed us to host fantastic events, both in-person and virtual, with ease because of their ticketing system, auction capabilities and virtual streaming options. OneCause also allowed us to pivot during the COVID-19 pandemic and place a huge emphasis on our digital fundraising strategy. Their Peer2Peer platform allowed our supporters from across the country to create pages and ask their friends and family members to consider donating to Turnstone. We have steadily increased our new donor numbers and fully transitioned into the digital fundraising world. So many people have been able to come alongside Turnstone in supporting people with disabilities because of OneCauses' intuitive and easy to use fundraising software.
Rhonda Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We began using OneCause for our text to donate a few years ago. Recently we found that we needed a better software program to run our fundraising events. We were seeking one that could encompass all of our needs that surrounded several types of events ie: Gala, 5k, Chili Cook off and so many more. I knew fairly quickly that OneCause was going to be a great fit just because of the level of customer service that was displayed not only right away but through the entire onboarding process and throughout the first event. If you can imagine all the features that you could possibly need to run pretty much any type of event that is exactly what this software offers. We call it the "All in One-Cause" Because between the upbeat, friendly and super helpful staff to the product itself I would highly recommend OneCause for all your fundraising needs! Features include: Day of event support, Silent auction, raffle tickets, table assignments, easy check in experience, a truly seamless process, and so much more!
  • Customer Support
  • Same day Event Support
  • User friendly software
  • they thought of all the details
  • I don't have anything at this time
The best fundraising software ever!
Jenna Czaplewski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneCause to support the implementation and facilitation of our two annual fundraising events--our golf outing and gala. For the golf outing, OneCause helps us manage sponsorships and ticketing, as well as the sale of fixed-price packages. For our gala, we use OneCause for ticketing, sponsorships, fixed-price package sales, auctions, raffles, and more. Most recently, we have started using the new platform, which I'm very impressed with. I think the event site I can create with the new platform is more inviting and even easier to navigate than the previous product. And I love the new options, including allowing guests to check themselves in or let us know if they will pick up auction items the night of the event or at another time.
  • One-on-one and recorded training opportunities to learn how to use the platform
  • Innovates to make the platform easy for staff and guests to use and interact with
  • Customer services is knowledgeable and responsive
  • Salesforce integration
  • An "about the organization" section on the platform
OneCause is wonderful for facilitating in-person, hybrid, and virtual fundraising events.
Krystl D Gauld | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In the past, we used OneCause for our major banquets. This year, we are using them for smelling banquets, as well. It helps us organize the flow and planning for the event. The benefit is that we can collect money from non-attendees and attendees in advance. Also, we can continue to collect donations after the event.
  • Particularized website
  • Money Collection
  • Software Training
  • I wish they way you could set up ticketing was different. For example, if there was spacing for only 26 tables or 260 guests, the tickets dont seem to allow you to stay within that range.
  • Needs a space for sponsors to give.
I think that onecause is great for any organization. I learned about it 5 years ago while working with another organization. When switching to another organization, I reached out to them only to discover we were already partners. So, we worked towards renewing that relationship. Finally, I am an active relationship with onecause again at my current organization. All three organizations focused on health and human services but executed its work and mission differently. So, I believe it can work for any organization. The risk may be committing to a three year contract.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this software exclusively for event management for our two recurring events per year. Our biggest need was to find a software that could manage the capacity/robustness of one of our silent auction. The silent auction is only a small component of the larger event, and we also needed a software that could replace the need for a separate event website.
  • Silent Auction
  • Hosting multiple webpages
  • Mobile capabilities
  • Silent auction, particularly the items, could use some work. Each item only supports very small thumbnail images and there is no way to enlarge them.
  • Adding an email communication option with auction participants would be helpful instead of solely relying on text.
This is very beneficial for supporting complex events that include a silent auction component.
January 30, 2023

Easy Breezy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used OneCause as the platform for our silent auction primarily for bidding.
  • User interface on the day of our event was found to be easy by all who interfaced
  • Questions for set up/behind the scenes (help desk) was super helpful and quick
  • Clicking log in as an admin was tricky, as it wasn't a natural button for me to find
The auction feature and check out went really smoothly for both us behind the scenes as well as our guests.
January 30, 2023

Beyons expectations

Score 10 out of 10
Vetted Review
Verified User
Incentivized
One Cause is used for special events and fundraising to streamline and simplify the user experience. Previous databases were not intuitive for internal and external users, compounding staff time and frustrating others.
  • integrate with social media
  • intuitive program (easy to use)
  • online resources
  • ability to make pages more attractive - especially for auctions
OneCause makes peer-to-peer fundraising easy for the event organizer to use and tell their story through multiple platforms.

It is less appropriate as a main donor base software.
December 21, 2022

OneCause Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We hold several events through out the year and we use OneCause for most of them. Event planning, fundraising, ticket sales, auctions, etc
  • Ticketing
  • Auctions
  • Event Planning
  • The system is not user friendly
  • The system is not easy to navigate
OneCause is a great place to plan an event with check off lists to make sure you don't forget anything and reminder emails to alert the busy planner of upcoming steps in the process. The system has a place for everything from beginning to end including follow up after your event.
Return to navigation