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OneDrive

OneDrive

Overview

What is OneDrive?

OneDrive from Microsoft is a cloud storage and file syncing service.

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Recent Reviews

Excellent solution to save some files

8 out of 10
September 14, 2022
OneDrive is a very helpful solution that helps us to back up some important files. The app is very easy to use it. I love the fact you can …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Device sync (111)
    7.9
    79%
  • Performance (111)
    7.9
    79%
  • File search (113)
    7.9
    79%
  • Reliability (112)
    7.1
    71%

Reviewer Pros & Cons

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Pricing

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OneDrive for Business Plan 1

$5.00

Cloud
Per Month (Annual Commitment)

Microsoft 365 Business Basic

$5.00

Cloud
Per Month (Annual Commitment)

OneDrive for Business Plan 2

$10.00

Cloud
Per Month (Annual Commitment)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Product Demos

OneDrive for Business: Demo of mobile device updates

YouTube

OneDrive for Business: Updates to web experiences

YouTube

OneDrive Ransomware Detection Demo

YouTube

Demo Army: OneDrive for Business Demo

YouTube

OneDrive Files On-Demand Install and Demo

YouTube

OneDrive for Business: Sync client updates demo

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.6
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

7.4
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

7.3
Avg 8.5
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Product Details

What is OneDrive?

OneDrive Video

OneDrive Demo

OneDrive Integrations

OneDrive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OneDrive from Microsoft is a cloud storage and file syncing service.

OneDrive starts at $5.

Reviewers rate Versioning highest, with a score of 8.1.

The most common users of OneDrive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(978)

Attribute Ratings

Reviews

(26-36 of 36)
Companies can't remove reviews or game the system. Here's why
Shannon McNamara | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have never had to utilize support for OneDrive before, the UX is great and it's very easy to understand and work with. If I ever do have a question, there is a very robust help guide and center online where I can have all of my questions answered quickly and easily.
Joel Brache | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've never had any issues with OneDrive and never had any need to contact customer services. I think that is the best indication of a quality product that exists. Overall, Microsoft support has been reasonable to work with. I've had one situation, has nothing to do with OneDrive, that Microsoft support performed poorly, but in all other situations, Microsoft support has been reasonable to very good. Overall, a positive rating from me on Microsoft's customer support, especially with regards to OneDrive (because I haven't needed support).
Michael J Mandeville | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Getting actual help from Microsoft support is difficult, but there are a lot of articles, forums, etc. with a lot of helpful information to get you through. It's not super difficult to figure out, but Microsoft has done themselves a disservice with the naming schema of Teams, SharePoint Groups, Groups, OneDrive, OneNote, etc. and making the way in which files are accessed look different depending on where you access them from. Navigating to Group/Team files via the browser through Outlook on the Web is different than navigating through Windows Explorer (if you're syncing files), which is different than navigating through the Team application (which auto-creates a 'Group' on the backend which is essentially a SharePoint Team Site but not).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since I have installed OneDrive in my company, we have contacted Microsoft to solve users' issues or problems and we've gotten answers and solutions for those problems. OneDrive is very stable.
John Carter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I am giving this support because it is accessible everywhere. It can be easily checked from your laptop and if you are traveling you can see your files easily on your mobile application. Thus it keeps you at ease everywhere. Plus the features are easy to understand that is why it is user-friendly.
Nathan Richardson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're fairly happy with it. They are somewhat responsive, but it would be nice if the phone support were better. It's not always convenient to have to submit a ticket request when you have an urgent problem, particularly one that could compromise your company security. Overall, they're pretty good.
Kelly Wasden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Echoing my previous comment from the feedback they are willing to receive. Any time we've had questions we've received a response usually same day unless it is more urgent then we are seeing a turnaround much quicker. I haven't been involved with those escalations, but I have heard how great and easy the team is to work with.
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