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OneSource Virtual

OneSource Virtual

Overview

What is OneSource Virtual?

OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.

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Recent Reviews

OSV's raving fan.

10 out of 10
October 27, 2022
Incentivized
OSV is our business partner in net pay, tax, and garnishment services. They support our payroll process on a daily basis by making our net …
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Great Partners.

9 out of 10
October 23, 2022
Incentivized
We currently utilize One Source Virtual for their Benefit Service Center and Cobra administration. One Source Virtual provides resources …
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OSV is an A+ Partner!

10 out of 10
October 18, 2022
Incentivized
OneSource Virtual was our implementer for Workday Payroll as well as our Payroll processor and continues to be our AMS vendor for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Service Offering Details

What is OneSource Virtual?

OneSource Virtual is a provider of Workday services, solutions, and products. Founded in 2008 in Dallas, Texas, the company operates in North America and Europe to deliver outcomes that boost productivity, improve compliance, and increase internal capacity for over 850 customers around the world. The company's leadership teams are composed of experienced professionals in their respective fields. Together, they offer the expertise and deep knowledge of the global marketplace to deliver comprehensive solutions and services for HR and Finance & Accounting.

OneSource Virtual's payroll, finance, benefits, and HR solutions are purpose-built for Workday technology and specially designed to give customers flexibility, transparency, and access to deeper insights. Instead of struggling to maintain multiple integrations and service providers, their solutions help customers to rely on a single partnership powered by a unique model of BPaaS delivery that uses technology to deliver several business services within a single, unified application.

OneSource Virtual Competitors

OneSource Virtual Availability

GeographyUnited States, Canada, United Kingdom
Supported LanguagesEnglish

Frequently Asked Questions

OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.

Dayforce, PeopleDoc / UKG HR Service Delivery (discontinued), and ADP Vantage HCM are common alternatives for OneSource Virtual.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of OneSource Virtual are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(46)

Attribute Ratings

Reviews

(1-25 of 32)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use OSV for Payroll processing, net pay, tax processing, W2 printing and mailing, and garnishment fulfillment. I have been on Payroll at my current company for over five years, and we have used OSV this whole time. They are very timely for net pay processing and standard tax filing. Tax amendment cases can be slow to process and are my only complaint. I also use OSV to assist with ACA reporting, and OSV made that process much smoother. OSV also partners with The Work Number, and they have taken many Verifications of Employment off my workload.
Tom Nguyen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
they ultimately are our back office for payroll - once we complete payroll in Workday (our HRIS system), we open a ticket for them to settle and remit payments to the employees. They also print and mail our W2s and 1095s (other items they do but we do not use them for that - all Workday related of course)
October 27, 2022

OSV's raving fan.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
OSV is our business partner in net pay, tax, and garnishment services. They support our payroll process on a daily basis by making our net pay deposits, garnishment payments, and filing and depositing our tax reports and withholdings. OSV solves any tax agency inquiries and supports us while we pursue compliance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If I have an Earning or Deduction code issue, I know that I can hand this off to members of my pod, and the issues are addressed timely and with care as if it were their own payroll. We are a working team, and I like that relationship.
October 23, 2022

Great Partners.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize One Source Virtual for their Benefit Service Center and Cobra administration. One Source Virtual provides resources for our employees that we would not be able to comfortably provide due to the size of our company. They are also extremely conducive to our company culture and expectations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use OneSource Virtual for their professional services in regard to system issues. We also use them for almost all of our payroll-related functions like garnishments, employment verification, year-end processing, and state and federal taxes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We partner with OneSource Virtual for payroll, our W-2s and our ACA notices for employees. We have always been impressed with the size and scope of the payroll knowledge that OSV has provided over the years. We have gone from in-house payroll management to OSV fully managing our payroll and then back to in-house. The flexibility with which they can meet our needs is outstanding.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual supports over 5000 benefit-eligible employees all during the benefit plan year. OneSource Virtual provides benefit professionals who are knowledgeable about complex regulations such as the ACA , IRS section 125 plans, health savings accounts, and much more. AMS services with OneSource Virtual supports configuration- which is priceless! This services allows RHA to provide support in the most cost effective method, meet deadlines, regulations and provide the needed support that our employees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
OneSource [Virtual] is our 3rd party net pay settlement provider. They also remit all payroll tax liabilities and file all payroll tax returns on our behalf. [OneSource Virtual] also prepares and remits any necessary federal and/or state tax amendments, and they support our year-end W-2 process and related filings. From time to time, we may also utilize [OneSource Virtual] to handle any garnishments that may arise.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When it comes to payroll processing and tax services, we use OneSource Virtual and it has been very helpful. We handle our payrolls biweekly and OneSource Virtual handles all payments to our staff while handling tax remittance at the same time. In addition, OneSource Virtual is also great when it comes to reporting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use OneSource Virtual for our tax preparation and for our gross to net on our payroll checks. I like the way OneSource Virtual tracks our cases and their follow-up is really good. When we get tax notices we will scan them and then create a case. Then OneSource Virtual follows the case and solves the issues.
Linda Lemmond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual is the perfect partner for our Payroll/HR/Benefits department utilizing Workday. From the initial implementation to our ongoing administrative services for benefits, tax filing, garnishments, and as needed AMS services, we feel OneSource Virtual is an extension of our team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Centurion Pipeline currently utilizes OneSource Virtual for Payroll, Payroll Taxes, and Cobra Services. We currently do Net Pay Processing with our Payroll. Our taxes are fully processed and maintained by OneSource Virtual as well as Cobra Services. I am responsible for managing beginning to end processes for all three services, which includes all case communication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual is our professional tax services partner. They are invaluable to ensure that our payroll tax processes are completed accurately and in a timely manner for all jurisdictions. They are able to quickly follow up on any inquiries from jurisdiction and ensure that our accounts are balanced and accurate. We also use OneSource Virtual as an AMS vendor providing support to our projects when our internal team does not have the capacity or expertise to take on a new project. Their thorough and accurate work is always according to our guidelines and they complete tasks in a timely manner. They are a true partner ensuring that we are successful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual is our payroll processor. We complete payroll every two weeks and they handle the payment to employees as well as all the tax remittances. Additionally, OneSource Virtual handles quarterly and yearly tax filings with cities, states, and federal.
Danielle McGillen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HealthChannels partners with One Source Virtual as our main payroll provider and processor. OneSource Virtual is an experienced consultant in payroll services within Workday and ensures that our payroll is processed accurately and timely and that our 15,000+ employees are paid appropriately. OneSource Virtual also partners with us on our payroll taxes working directly with agencies as our representatives to ensure we are in compliance with all taxes across our business in all 50 states. Finally, we trust OneSource Virtual's AMS services to help configure any new Workday needs we have as well as troubleshoot any problem areas we come across. We trust OneSource Virtual to be the experts in Workday Payroll so we can available to our employees, our internal customers, for their needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, OneSource Virtual is our payroll partner for our Canadian and USA operations. They were our implementation partners that implemented Workday for Canada and the USA. We have been working with them for the last 3 years. We are currently using them as a support for managed payroll in our USA and the regular support for our Canadian stores.
November 09, 2021

OneSource Virtual Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize OneSource Virtual to process net pay/treasury management, garnishment administration, and payroll tax administration. This collaboration gives my team the control over the end-to-end process we require but relieves us of tasks that are not a value-add to our organization such as printing and distributing payslips. This allows my team to focus on partnering with the organization to continue to drive positive business results.
Elise Banks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual is our managed payroll partner. They handle payroll management, payroll taxes, garnishments, and end-of-year reporting. Both HR and corporate accounting depend on OneSource Virtual as an asset to our organization. In 2019, we did Lunch 16 with Workday and selected OneSource Virtual to be our payroll partners. They help us with everything from tax registration on the payroll tax team to settling payrolls and sending off direct deposits. My payroll partner at OneSource Virtual, Jessica T., is AMAZING, an absolute godsend. She is a rock star that was there to hold my hand through our first payroll in Workday and help me understand the process. OneSource Virtual has been very quick to educate and partner with me to learn processes and my parts of each process. I am so, so grateful for the team at OneSource Virtual. They make work fun, accurate, and educational.
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