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OneSpan Sign

OneSpan Sign
Formerly eSignLive

Overview

What is OneSpan Sign?

OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

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Recent Reviews

TrustRadius Insights

OneSpan Sign, formerly known as e-SignLive, has proven to be a valuable solution for businesses across various industries. Users have …
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My Review

9 out of 10
July 12, 2018
Incentivized
We use OneSpan Sign in multiple areas of my organization:
1. To sign documents with potential agents during appointments.
2. To sign …
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eSignLive's Daily use

10 out of 10
November 03, 2016
Incentivized
eSignLive offers the company the ability to have someone sign a document without them being present. We use it on a daily basis in the …
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Pricing

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Free Trial

$0

Cloud
Free for 30 Days

Professionnal

$20

Cloud
Per User per Month

Enterprise

Call for Pricing

On Premise

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onespan.com/products/esigna…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $240 per year per user
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Product Demos

OneSpan Sign: Optimized Mobile Signing Experience Feature Demo

YouTube

OneSpan Sign and Smart IQ Demo Video

YouTube

OneSpan Sign and eOriginal Overview Demo

YouTube

Webinar - Electronic signatures using OneSpan Sign and Salesforce

YouTube
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Product Details

What is OneSpan Sign?

With over 20 years of experience in e-signatures, OneSpan Sign is used by some of the world’s most trusted and security-conscious brands in banking, insurance, and government. What makes OneSpan Sign unique is its ability to balance the highest levels of security and compliance with ease-of-use, while providing a powerful and flexible platform that can be leveraged for use cases, channels and geographies across the organization.


OneSpan Sign Features

  • Supported: e-sign on any device
  • Supported: SaaS (Public Cloud or Private Cloud)
  • Supported: On-premises
  • Supported: Vendor-independent static & active audit trails
  • Supported: Embedded audit trails
  • Supported: SOC 2 Type II compliance
  • Supported: FedRAMP compliance
  • Supported: Legal & compliant e-signatures
  • Supported: Global data centers
  • Supported: Pre-built connectors
  • Supported: Advanced user authentication
  • Supported: Knowledge-based authentication
  • Supported: Single sign-on (SSO) integration
  • Supported: Digital signatures
  • Supported: Customizable and reusable templates
  • Supported: Groups and permissions
  • Supported: Transaction management
  • Supported: Signer attachments
  • Supported: White-label branding
  • Supported: Multi-device and channel ready
  • Supported: Remote and in-person signing
  • Supported: Mobile signature capture
  • Supported: Advanced workflow customization
  • Supported: Print Driver
  • Supported: Fast Track
  • Supported: Bulk Send
  • Supported: Mobile apps
  • Supported: e-Notary
  • Supported: e-Vaulting
  • Supported: Virtual Room
  • Supported: ID Verification

OneSpan Sign Screenshots

Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.

OneSpan Sign Videos

OneSpan Sign e-signatures overview video
OneSpan Sign e-signing experience

OneSpan Sign Competitors

OneSpan Sign Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web, Mobile SDK
Supported Countriesall
Supported LanguagesArabic, English, French, Chinese (simplified and traditional), Danish, Dutch, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Frequently Asked Questions

OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

OneSpan Sign starts at $240.

DocuSign and Dropbox Sign are common alternatives for OneSpan Sign.

Reviewers rate Support Rating highest, with a score of 7.9.

The most common users of OneSpan Sign are from Small Businesses (1-50 employees).

OneSpan Sign Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(42)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OneSpan Sign, formerly known as e-SignLive, has proven to be a valuable solution for businesses across various industries. Users have reported streamlining client-facing processes, securely tracking and managing approval of deliverables, and integrating electronic signatures into account opening processes. The software enables organizations to facilitate document signing in a wide range of scenarios, such as sales invoicing, patient sign-ups and consent form signing in healthcare settings, physician contract signing with external organizations and onboarding new employees or contractors. Additionally, OneSpan Sign offers an easy way to integrate with existing software products, providing a complete solution for seamless document management. Users have praised the secure digital signing technology that prevents document alteration after the first signature, decreasing turnaround time for contract approvals and signatures. Moreover, it has been highlighted how OneSpan Sign helps smaller companies present themselves professionally and efficiently handle contracts, leading to improved brand image and confidence with larger clients. Industries such as real estate, insurance, advertising, investment funds, and contracting have greatly benefited from the agile workflow provided by OneSpan Sign. The centralized management and control functionalities offered by the software have proven valuable for enterprises seeking efficient document routing and multi-department collaboration. Overall, OneSpan Sign has become an essential tool for organizations looking to improve their document signing processes both internally and externally while solving trust issues.

Comprehensive Solution: Users have consistently found Silanis e-SignLive to be a comprehensive solution for managing client processes, improving internal efficiency, and enhancing client satisfaction. Many reviewers have praised the platform's ability to streamline workflows and improve overall productivity.

Excellent API Set: The API set provided by Silanis e-SignLive has received high praise from users. Reviewers have highlighted the great documentation and the support received from the tech team. This has allowed users to easily integrate the platform into their existing systems and customize its functionalities according to their needs.

User-Friendly Interface: Users appreciate the clear user interface of Silanis e-SignLive, which makes it easy to navigate and perform tasks. Many reviewers have emphasized that this intuitive UI facilitates the signing process for clients and helps avoid usability issues.

Difficulty in searching for older documents: Some users have expressed frustration with the challenge of finding older documents within OneSpan Sign. They suggest that encouraging a standard format for naming packages would be helpful in improving the search functionality and making it easier to locate specific documents.

Customer service is hard to reach: Several reviewers have mentioned that customer service at OneSpan Sign can be difficult to reach and not always immediately helpful. Although most problems are eventually resolved, some users would appreciate more accessible and responsive support channels.

Customization of eSign emails needs improvement: Users have provided feedback on the need for better customization options for emails sent during the eSign process. Instead of exchanging Word documents with the support team, they suggest having a user interface where they can easily customize these emails according to their requirements.

Based on user reviews, the most common recommendations for eSign Live are as follows:

  1. Customize according to your needs and understand the disaster recovery policy and uptime metrics. Users highly recommend eSign Live for its high level of customization. They suggest stating your organization's specific requirements and understanding the software's disaster recovery policy and uptime metrics.

  2. Improve integration capabilities and implementation process. Several reviewers suggest enhancing the integration capabilities of eSign Live, particularly with Salesforce. They recommend allowing customers to integrate the software directly without requiring an enterprise account. Additionally, users highlight the ease of implementation for eSign Live and suggest making the process even smoother.

  3. Enhance usability and placement of signature areas. Users find eSign Live helpful and user-friendly; however, they suggest improving the placement of signature areas within documents to make it more intuitive for signers. Reviewers also emphasize the importance of testing the software before using it for critical document signing.

Overall, users highly recommend eSign Live for its reliability, affordability, ease of use, and good professional services team. They suggest deploying it widely in office environments and comparing it to other vendors before making a decision. The free trial is considered worth trying, and integrating eSignature into workflows is recommended for simplifying processes.

Attribute Ratings

Reviews

(1-1 of 1)
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Mike McAllister | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Silanis e-SignLive streamlines client facing processes allowing us to securely track and manage approval of client deliverables. Now there is no more guess work on the status of our client deliverables -- we know where we stand with each of our clients, and no longer chase paper. We're always looking for solutions that make our day-to-day work lives easier -- put this one at the top of your list because it does just that.

  • We needed a better way to manage client processes, and with Silanis e-SignLive we not only made things easier on ourselves internally, but enabled a happier client base as well. Now we know where we stand with each client, through every phase of every project.
  • Nothing! We save time, paper, and money using Silanis e-SignLive. Our clients love having the option to sign their documents electronically -- streamlining proposal acceptance and review processes.

We needed a better way to manage client processes, and with Silanis e-SignLive we not only made things easier on ourselves internally, but we enabled a happier client base as well. Now we know where we stand with each client, through every phase of every project.

  • Preparing a document for electronic signing couldn't be any easier. I especially appreciate the way e-SignLive keeps track of who has signed, and who has yet to sign, so I always know exactly where my at in my process. Now there is no more confusion over who has signed off and who hasn't. We no longer have to go back and double check with clients or root through endless email threads to find out the status of a document or project. It's a huge time saver, and amps up the image of our organization, reflecting our professionalism and our dedication to enabling the best experience possible for our customer base.
It all comes down to workflow and UX. e-SignLive is the superior choice when it comes to these factors. The product lays out the signing process in an easy-to-follow format that is easy to understand both from the client side and the customer side. As a SaaS user, security was also a concern of ours as it is with any SaaS offering. e-SignLive ensures our documents are secure through advanced authentication methods, which we appreciate.
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