OnPay

OnPay is our Payroll solution. It does everything the big names do for a lot less money! It allows you to record deductions for 401k, HSA and a lot of other things. You can also do direct deposit into multiple accounts. You can add bonuses, track vacation, etc. They also file your quarter tax reports.

I manage payroll for our company using OnPay and have done so for several years. We use for both W-2 and 1099 pay. This is a good system to help manage that. Tax filings, payments, and payment management is all automated.

OnPay assists in streamlining payroll processes for our firm's clients. This includes calculating wages, withholding taxes, managing direct deposits, and generating pay stubs. OnPay helps us navigate complex tax regulations and ensure compliance with federal, state, and local tax laws, reducing the risk of penalties due to errors or non-compliance. OnPay integrates with accounting software to streamline financial reporting and ensure accurate bookkeeping. OnPay provides employees access to their pay stubs, tax documents, and to manage their personal information. This self-service capability reduces the administrative workload for our accounting firm. We leverage OnPay as a client-facing tool, offering payroll services as part of the firm's suite of services. Ultimately, the use of OnPay within our full-service accounting firm addresses challenges related to payroll accuracy, compliance, efficiency, and client service; enhancing the firm's ability to manage payroll effectively for our clients.

I manage payroll servicing for all my clients through OnPay. I found it easy to learn. The customer service is excellent, whether you send in a written request of call in for assistance.

I run a small business and OnPay has been really great in helping me through the payroll process. There was an initial problem with the way I had setup our state's tax account and an OnPay representative was very helpful in getting the issue remediated quickly. Since then it's been very smooth sailing! The cos for their services is very competitive and all filings have been on-time and correct. Thank you, OnPay!

We use OnPay for Payroll and assistance and payment of Federal and State tax responsibilities. OnPay makes it easy to manage the ebb and flow of staff fluctuation throughout the year. Keeping track of reemployment taxes and other payroll taxes are managed by OnPay so I do not need to worry about being late or forgetting an important payment.

We have been very pleased with the overall service we receive from OnPay. The transition from our prior vendor was seamless. Our assigned customer support team ensured we had everything in place for our employees, our Company tax filings, and other small details to ensure proper withholdings were handled correctly. The system is very easy to use and I'm able to process our payroll in minutes. The system is intuitive and very easy to navigate.

The various reporting options allow me to pull data easily in various formats, so that I can easily obtain the necessary data quickly. When we transitioned to OnPay the system allowed me to send an invite to our employees to complete their information and register for access to their accounts. All of their information from check stubs to W-2s are there for them. If there are ever any changes to address information or direct deposit, the employee is able to handle that themselves. Then as an administrator it allows me to review and approve those changes.

The way that the platform is set-up it also allows me to have an employee's entire HR file electronically. I'm able to upload the necessary documents for tax and benefit purposes as well as additional HR items outside of on/off boarding. They also allow the input for tracking any PTO time and allows for approval by the administrator and adds those items to an internal calendar. It truly is system designed beyond payroll, so it makes this a true compliment to our business needs.

The customer service I receive, if there's a reason to contact a representative, is exceptional. Each team member is well versed in the system, so they're able to resolve any issues or questions quickly. They clearly understand any issues, are well versed in solutions or assistance, are always professional and nice, and feel more like an internal team member vs. an outside vendor. I have yet to work with any support representative that doesn't meet those standards. I also like that you have the option to reach out via phone, email, or chat. A majority of the time, I'm utilizing the chat feature. I've never had to wait more than a few minutes for support.

After trying several Payroll Services to manage our bi-monthly employee payments I settled in on OnPay. It was fairly seamless to implement (although there are a few UI oddities) and we were running right out of the gates. We experienced an issue where the State of Arizona sent demand letters for unpaid payroll taxes, OnPay was right by our side and helped us resolve the issue and actually get a refund vs the payout they were demanding. When it came time to re-visit our Workers Comp I reached out to OnPay and they got us involved with one of their partners. Now Payroll and WC happen in an integrated way easing the complexity experienced by a small business like ours.

We use OnPay for our internal payroll, as well as manage the payroll of several of our small business tax clients. We made the switch to OnPay for two reasons. The first was that they are incredibly easy to get a hold of if any issue arises. The second reason we moved is that the interface is very easy to use and navigate - it has been a very enjoyable experience so far.

At Compass Bookkeeping Solutions, Inc., OnPay is used by our entire organization not for just our own payroll but for those of our clients. OnPay makes it easy to use and a portal can be created to access all our clients in one place.

It is used across the entire organization to prepare payrolls for our team members. It budgets for all incoming resources that are used on a daily basis to run our organization. The user interface is easy to use and easily customizable for all our financial plans. It has security tools that hinder our company from incurring any unnecessary losses.