Ooma Office

Ooma Office

Customer Verified
About TrustRadius Scoring
Score 9.1 out of 100
Ooma Office


Recent Reviews

Oooo-ma gosh!

10 out of 10
March 07, 2022
I use Ooma in the office and on my mobile app. I have never missed a call and love that the voicemails get emailed to me so I can save …
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Easy to use

10 out of 10
March 04, 2022
The virtual assistant feature is fantastic. You can type out the greeting and it is read by the virtual assistant. All of our calls have …
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Ooma for the office

9 out of 10
January 24, 2022
Ooma gives me all the capacity of my office phone even on-the-go. It's great being able to receive voicemails straight to my email and …
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Another Grateful Customer

10 out of 10
November 29, 2021
Ooma Office has an excellent virtual receptionist that you use to set up your office phone, use your business hours and it automatically …
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Reviewer Sentiment

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TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 11 features

Message alerts (54)


Answering rules (55)


Call screening (48)


Mobile app for iOS (50)


Reviewer Pros & Cons

View all pros & cons

Video Reviews

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View all pricing

Local Phone Number


On Premise
per month

Toll Free Number


On Premise
per month

Toll Free Calling Plan


On Premise
per month

Entry-level set up fee?

  • $19.95 per user/monthOptional
For the latest information on pricing, visithttps://www.ooma.com/small-business…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Cloud PBX


Call Management


VoIP system collaboration


Mobile apps


Product Details

What is Ooma Office?

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable.

With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.

Ooma Office features include:

  • Unlimited Calling in U.S., Canada, Mexico and Puerto Rico
  • Free Local Number– Keep your existing number or choose a new one for free.
  • Virtual Receptionist allows you to manage and route incoming calls easily
  • Mobile App– manage business phone calls from your cell phone.
  • SMS Messaging through the Ooma Office mobile app.
  • Call Park
  • Ring Groups
  • Music on Hold
  • Transfer Music
  • Extension dialing
  • Extension Monitoring
  • Call Forwarding
  • Virtual Extensions
  • Voicemail
  • Call transfer
  • Flexible Numbering
  • Company Directory
  • Call Logs
  • Conference bridge for up to 10 callers
  • Forward calls during device outages
  • Fax Online
  • 7-Digit Dialing
  • Call Blocking
  • Intercom

Advanced Features (Ooma Office Pro)

  • Call Recording
  • Enhanced Call Blocking
  • Overhead Paging
  • Voicemail Transcription
  • Higher usage limits for: Extension Monitoring, Call Park, Audio Conference Room Participants

Ooma Office Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Ooma Office Screenshots

Ooma Business Phone Mobile AppOoma Office Pro Desktop AppCustomizable Virtual ReceptionistConfigure System Settings through Ooma Office Manger Online Portal

Ooma Office Downloadables

Ooma Office Competitors

Ooma Office Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America


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Frequently Asked Questions

What is Ooma Office's best feature?

Reviewers rate Message alerts highest, with a score of 9.9.

Who uses Ooma Office?

The most common users of Ooma Office are from Small Businesses (1-50 employees) and the Law Practice industry.

Reviews and Ratings




(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Have a plan in place before you start the implementation, open communication with the staff on the changes being made, prepare a reference guide on the system and how to navigate the new setup. Budget and allocate time for helping staff learn the new system. Consolidate and coordinate all the questions internally before reaching out to support.