Program to manage it all.
We use Oracle in conjunction with a large General Contractor we do work for. The General Contractor utilizes their services for Contract …
Overview
What is OpenAir PSA?
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.
Recent Reviews
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Popular Features
- Task Management (15)8.080%
- Resource Management (15)7.575%
- Budget and Expense Management (14)7.575%
- Timesheet Tracking (14)7.070%
Pricing
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What is OpenAir PSA?
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- FAQs
What is OpenAir PSA?
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.
Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.
Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.
OpenAir PSA Video
In this demonstration, learn how OpenAir provides billable services companies with powerful analytics reporting and dashboards for project metrics.
Liked this video? Check out these!
○ https://youtu.be/njaTr6rYVOY
○ https://youtu.be/vkrFdtcdpu4
○ https://youtu.be/jt225uEH14Q...
Show More OpenAir PSA Competitors
OpenAir PSA Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.
Reviewers rate Invoicing and Integration with accounting software highest, with a score of 9.
The most common users of OpenAir PSA are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(49)Attribute Ratings
Reviews
(1-20 of 20)Companies can't remove reviews or game the system. Here's why
March 23, 2022
Program to manage it all.
- Frequent payments without holds.
- Contract management fee we neglect to include in bid prices.
- Contract increase equals additional fee.
March 23, 2022
A Monster Software for your Company.
- Simplicity with use.
- Automated features.
- Data must be correct or billing issues will occur
December 03, 2019
Not a flexible platform - terrible reporting UI - would not recommend for anything beyond PSA basics
- Lots of dissatisfied users. We have been discussing purchasing a new system for the past 3 years but switching costs are high.
- If your needs are uncomplicated and very basic, OA can satisfy your needs.
September 19, 2019
Excellent Project Management Tool and Time Tracking!
- Time Tracking for Projects have been an extreme benefit.
- Resource Allocation
- Billing and Sales for external clients have been bad and had to go to a different resource for htat.
September 19, 2019
OpenAir in Professional Services
- Standardization across services.
- limited flexibility of ad-hoc processes.
- Skills management/ matrix portion is pretty good.
September 12, 2018
Good for time tracking and projects/resources management
- It covers our requirements for time tracking and project/resource management better than the previous solution we used.
- Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
- It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
June 22, 2018
Scalable project, time and expense resource
- Positive ROI from tracking time standpoint
- Positive ROI from expense report standpoint
- Negative impact on integration with other internal systems
- An easy all-in-one application allows for easy access to many components that almost any business uses (time tracking/bookings/expenses)
January 16, 2018
OpenAir is the PM and Resourcing Tool You Need
- OpenAir allows our organization to fully understand our resourcing needs, which helps provide background info when scoping new SOWs. This means our SOWs and timelines are more accurate and budgeted correctly.
- OpenAir saves time for our organization, which ultimately helps us become more efficient in our work.
May 31, 2016
NetSuite OpenAir PSA Review
- We have been using NetSuite OpenAir PSA for years, and it worked very well with our ERP system, I believe it delivered a positive return on investment in a year or so after initial implementation by automating billing processes and increasing business productivity.
November 13, 2015
Resource & Project Management Dream
- Keep track of open deliverables
- Report on trend data
- Keep track of resources/ employees
- Manage schedules
November 11, 2015
OpenAir does the Job
- Improved reporting on KPI.
- Ability to view project margin.
- Invoicing for hourly work is easily accomplished with no missed or duplicate hours.
- We have excellent transparency on project financials.
June 23, 2015
Good PSA for simple use with a pleasant UI but challenges for more robust project detail management and reporting
Score 6 out of 10
Vetted Review
Verified User
- We have a relatively easy time booking time so time is saved there but everything else takes a decent amount of time to manage in OpenAir.
April 08, 2015
OpenAir -- Energetic, open-minded leadership; Most flexible PSA meets our detailed needs
Score 10 out of 10
Vetted Review
Verified User
- The Salesforce.com / OpenAir Integration reduces project creation manual entry effort by 50%, leveraging pre-created project templates.
- The resource scheduling takes longer than within QuickArrow, as there are more clicks involved to set up scheduling specifics and double-checking your work. Accurate schedules make or break our utilization, so we are OK with spending time in this area. OpenAir does offer a feature to transfer a pre-created schedule from one resource to another. This is our favorite time-saver, specifically helpful when back-up employees are needed to cover for leave on complex projects.
- Please know that when considering all the PSA solutions out there, an application is only as good as technology. It's up to you, the admin, to configurate it to meet the needs of your business. Technology alone is useless...take time to become educated and share those details with internal stakeholders. Make wise decisions and document them. We believe OpenAir is the best PSA on the market, when compared to competitors in 2013. Good luck making your decision, working backwards from reporting to achieve the best success.
March 21, 2015
Great for professional services organizations
- Improve business processes by combining multiple disparate systems into one.
- Ability to determine cost of sales for revenue generating projects. We can track projects that are product based, which will facilitate product based cost reporting. Time and expense is tracked for each project.
- Linking of our Salesforce to post sales professional services.
- Real-Time post sales project status.
- Linking of our professional services and billing systems for time and resource management.
Score 9 out of 10
Vetted Review
Verified User
- We gained the ability to make decisions more quickly on our projects because we could rely on the information being reported.
July 22, 2014
Great product, but UI needs a facelift.
Score 10 out of 10
Vetted Review
Verified User
- We increased our utilization in Services from 90% to over 100% using the resource management tools.
- We reduced our backlog/queue time for starting new projects from 2 months to 2-4 weeks. With greater visibility, we were able to better plan our staffing needs for short/long term needs.
- We had greater visibility for project managers in regards to the monitoring of contracts from an invoicing perspective resulting in increased billings and reduced time to get invoices out the door.
- Given the integration of the solution, there was access to time off requests as well as company holidays (especially for co-location/countries). It allowed us to have greater visibility to ensure we had the proper staffing levels and were able to maximize our time and material opportunities over any period.
February 13, 2014
OpenAir - good standalone PSA solution
Score 5 out of 10
Vetted Review
Verified User
- Increased frequency of billing (we went from monthly to bi-weekly) after the roll out of OpenAir. This helped improve our cash flow.
- Better resource management. OpenAir helped us track our utilization so we could staff our projects with the right resources.
- Better cost controls. Approval processes allowed our management team to keep better track of expenses.
October 24, 2012
Smooth transition from QuickArrow.
Score 8 out of 10
Vetted Review
Verified User
- The biggest advantage is that we haven’t had to change our processes - we wanted to replicate what we were doing in QuickArrow.