Skip to main content
TrustRadius
OpenText Content Suite Platform

OpenText Content Suite Platform

Overview

What is OpenText Content Suite Platform?

The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content…

Read more

Learn from top reviewers

Great records management, automated retention and search solution.

Rating: 10 out of 10
May 1, 2022
IncentivizedVetted ReviewVerified User
We use OpenText for record management and object tracking. It also offers great content management options for staff that are less experienced in technical backgrounds. Our or...
Continue reading
Shirleen Muraya
Manager - Other
Branch Manager
SunTrust Robinson Humphrey
OpenText Content Suite Platform2 years of experience

Records Management, Automated Retention, and Search… Oh My!

Rating: 10 out of 10
February 1, 2022
IncentivizedVetted ReviewVerified User
OpenText Content Suite Platform is used primarily for records management and physical object tracking. We also have several integrations with other systems to make the data av...
Continue reading
Verified user
Team Lead
OpenText Content Suite Platform18 years of experience

OpenText Content Suite Review

Rating: 10 out of 10
August 8, 2021
IncentivizedVetted ReviewVerified User
I have used two versions of OpenText Content Suite namely Documentum and ECM OpenText. We have three different versions of the software depending on department and professiona...
Continue reading
Verified user
Analyst
OpenText Content Suite Platform4 years of experience

The best ECM solution available worldwide

Rating: 10 out of 10
March 2, 2020
IncentivizedVetted ReviewVerified User
My team supported an ECM solution for a global customer provided by OpenText. Our customer was a well-known hospital gas provider/seller which has units all around the globe. ...
Continue reading
Gabriel Krahn
Analyst - Information Technology
ECM Consultant
T-Systems
OpenText Content Suite Platform5 years of experience

OpenText implementation in a Government Environment

Rating: 8 out of 10
March 26, 2018
IncentivizedVetted ReviewVerified User
We have implemented it in 13 departments within the Western Cape Government. It is being used through the whole organisation for document and records management. The file plan...
Continue reading
Neill Payne
Project Manager - Corporate
Project Manager
Datacentrix
OpenText Content Suite Platform8 years of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
OpenText Content Suite Platform

OpenText Content Suite Platform

N/A
Unavailable

What is OpenText Content Suite Platform?

The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

24 people also want pricing

Alternatives Pricing

Titan CMS

Titan CMS

$9,500
one-time fee
What is Titan CMS?

Titan CMS is a web content management system (CMS) used to build public websites, intranets, extranets and portals. Powered by Northwoods, it leverages industry standard MVC for .NET Framework and provides a content management workstation interface to produce performance-driven websites.

Curata

Curata

$699
per Instance (no seat limits)
What is Curata?

Curata's content marketing platform (Curata CMP) enables more efficient content creation with greater impact on pipeline. According to the vendor, this solution enables users to: Analyze marketing and sales pipeline impact: Instantly access content metrics such as leads generated/touched and sales…

Return to navigation

Product Demos

OpenText Translator Product Demo

YouTube
Return to navigation

Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.6
Avg 8.0
Return to navigation

Product Details

What is OpenText Content Suite Platform?

OpenText Content Suite Platform Competitors

OpenText Content Suite Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.

Atlassian Confluence, OpenText Documentum, and IBM FileNet Content Manager are common alternatives for OpenText Content Suite Platform.

Reviewers rate Contract lifecycle management highest, with a score of 9.7.

The most common users of OpenText Content Suite Platform are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 7)

Records Management, Automated Retention, and Search… Oh My!

Rating: 10 out of 10
Incentivized
February 01, 2022
Verified User
Team Lead in Information Technology
Transportation/Trucking/Railroad Company, 10,001+ employees
Vetted Review
Verified User
OpenText Content Suite Platform
18 years of experience
Use Cases and Deployment Scope
OpenText Content Suite Platform is used primarily for records management and physical object tracking. We also have several integrations with other systems to make the data available from other applications. We currently have OpenText Content Suite Platform, OTDS, OTTeamSite, and OTMM in-house. All are managed on-premise. We currently integrate with other COTS software, as well as internally developed applications.
Pros
  • Records Management
  • Physical Objects
  • Search/Indexing
Cons
  • Version Upgrades
  • User Interface (not all functionality is available in the smart UI out of the box)
  • Patching
Likelihood to Recommend
OpenText Content Server does an excellent job with managing content in mixed electronic and physical data scenarios and excels at Records Management for retention/litigation purposes.

Great records management, automated retention and search solution.

Rating: 10 out of 10
Incentivized
May 01, 2022
SM
Shirleen Muraya
Branch Manager
SunTrust Robinson Humphrey (Investment Banking, 1001-5000 employees)
Vetted Review
Verified User
OpenText Content Suite Platform
2 years of experience
View profile
Use Cases and Deployment Scope
We use OpenText for record management and object tracking. It also offers great content management options for staff that are less experienced in technical backgrounds. Our organization uses it as it offers great retention schedules where you can be able to go back to previous scenarios thus benefiting from the files that are recorded.
Pros
  • Great document management where you are able to put them into corporate folders depending on the tasks you are working on.
  • No knowledge of HTML is required thus making it easy to use.
  • You can manage physical objects.
Cons
  • Reporting can be quite tasking as no applications for this come with version 10.5.2
  • Lacks flexibility and modern tools on some versions user interface.
Likelihood to Recommend
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.

OpenText implementation in a Government Environment

Rating: 8 out of 10
Incentivized
March 26, 2018
NP
Neill Payne
Project Manager
Datacentrix (Government Administration, 10,001+ employees)
Vetted Review
Verified User
OpenText Content Suite Platform
8 years of experience
View profile
Use Cases and Deployment Scope
We have implemented it in 13 departments within the Western Cape Government. It is being used through the whole organisation for document and records management. The file plans of the various departments as well as the retention schedules are being used to manage the documents. A strict records and document management policy are being adhered to within the whole organisation managed by archive services.
Pros
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
Cons
  • The forms maker that comes bundled with the product is not always that easy to use. I would like to see it come standard with a better forms maker application.
  • The user interface of version 10.5.2 can be quite daunting when you first start using it. Once you get to know it, it becomes easier. Also for non-technical users it can be quite difficult to get going with it.
  • There are no easy reports creation application that comes with version 10.5.2. So getting usage stats can become quite a difficult task and a database administrator is need to write the necessary queries to get the reports.
Likelihood to Recommend
Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.

OpenText ECM for high volume document management

Rating: 6 out of 10
Incentivized
February 01, 2019
Verified User
Director in Information Technology
Civil Engineering Company, 5001-10,000 employees
Vetted Review
Verified User
OpenText Content Suite Platform
10 years of experience
Use Cases and Deployment Scope
OpenText content server is used enterprise-wide to manage client project data as well as internal administrative information. ECM is now evolving using the AGA toolset to become the archive and Records Management solution. This includes integration to our SharePoint solution.
Pros
  • OpenText handles high volumes of data very well and is stable when handling large volumes.
  • OpenText provides a solid security model that is intuitive to users and easy for them to grasp.
  • OpenText integrates well to he transitional file/folder based models that many end users prefer.
Cons
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
Likelihood to Recommend
Very strong in high volume management of content but anywhere that user interaction and interface is critical, the application makes strong adoption very difficult.
Applications where security and audit are necessary are well suited but pure 'website' design for collaboration is not well suited.

OpenText Useful For Non-Technical Users

Rating: 8 out of 10
Incentivized
November 11, 2015
PB
Paul Benenati
Marketing Consultant
Various Client Companies (Marketing and Advertising, 5001-10,000 employees)
Vetted Review
Verified User
OpenText Content Suite Platform
2 years of experience
Use Cases and Deployment Scope
I used OpenText when I was at AP to post Marketing Department collateral (mainly PDF versions of sell sheets) to an internal web site. I found the interface ease to learn and I didn't experience any technical problems along the way. OpenText is a good choice for content management by a staff with a minimal amount of technical background.
Pros
  • Easy to use interface. The toolbar is similar to MS Word, so non-technical users can learn it quickly.
  • No HTML knowledge required. Other CMS's require at least some HTML knowledge, so the learning curve is steeper.
  • Easy linking to SharePoint archives. Clink on the link and you're done.
Cons
  • I think the interface's simplicity is its strong point. I wouldn't change anything at this point.
Likelihood to Recommend
OpenText is great in a scenario where you have non-technical admins. It is great for handling an internal web site (that's mainly text and simple photos), but might not have enough functionality for say, an commerce site that requires a lot of media integration.
Return to navigation