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OpenText Extended ECM Platform

OpenText Extended ECM Platform

Overview

What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to…

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Recent Reviews

TrustRadius Insights

This product offers a range of use cases that have been highly appreciated by users and customers. It enables seamless integration with …
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Pricing

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What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is OpenText Extended ECM Platform?

OpenText Extended ECM Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

This product offers a range of use cases that have been highly appreciated by users and customers. It enables seamless integration with popular platforms such as Opentext, SAP, and Microsoft, allowing organizations to achieve their roadmap goals and ensure event traceability and security. With its one-stop solution for managing document operations and storing digital documents, businesses are able to streamline their processes and avoid the hassle of multiple tools or systems. The product extends the content management capability of ERP systems, enabling business users to access information through a single user interface from anywhere, promoting efficiency and productivity. Additionally, it enhances communication within the company by integrating with standalone applications for seamless collaboration. This feature has been particularly useful in enabling fast decision-making by implementing governance rules and providing a 360-degree view of information in one place. Moreover, the product addresses various business processes for both internal and external use, making it a valuable asset for organizations looking to improve their digital procurement process or collaborate effectively with suppliers.

  • Improved productivity and efficiency: Many users have stated that OpenText xECM has helped in improving their productivity and efficiency by automating manual tasks and enhancing content collaboration.
  • Convenient common platform: Reviewers appreciate that OpenText xECM provides a convenient common platform for accessing multiple functionalities in one product, making it easier to manage various tasks.
  • Seamless integration with leading applications: Several users have praised the seamless integration capabilities of OpenText xECM with leading ERP systems like SAP and applications such as Microsoft O365 and Salesforce. This integration allows for easy access to both structured and unstructured content through a single user interface.

Cons:

  1. Inefficient Flow Management and Electronic Signatures: Some users have expressed dissatisfaction with the flow management and electronic signature features, stating that they are not as efficient as they could be in streamlining business processes.
  2. Difficult Permissions Application: Several users find the method of applying permissions to be challenging and suggest that it could be made more user-friendly for easier access control.
  3. Poor Search Functionality: The searching method in the product has been criticized by some users, indicating that it is not intuitive or effective enough in retrieving desired information. They recommend improvements to enhance search capabilities and make it more efficient.

Attribute Ratings

Reviews

(1-1 of 1)
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Rafael Augusto Terreros Ardila | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes are being addressed, and the use is for internal and external use (Suppliers) .
  • Integration with SAP.
  • Reports and Reports.
  • Document Management with event traceability.
  • Event traceability.
  • Security.
  • Flow management.
  • Inefficiency in BD.
  • Electronic signatures.
Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
Enterprise Content Management (13)
62.30769230769231%
6.2
Content capture & imaging
90%
9.0
File sync, storage & archiving
80%
8.0
Document management
90%
9.0
Records management
80%
8.0
Content search & retrieval
80%
8.0
Enterprise content collaboration
50%
5.0
Content publishing & creation
N/A
N/A
Security, risk management & information governance
90%
9.0
Contract lifecycle management
80%
8.0
Automated workflows
80%
8.0
Artificial intelligence
N/A
N/A
Mobile support
N/A
N/A
Integration
90%
9.0
  • Automation Process.
  • Signature of Documents.
  • Centralized custody of information.
  • Information Governance.
The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
It is used for the basics of the tool, without taking advantage of the options it has.
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