OpenText Hightail

We use Hightail to email large files both within our organization and to people outside the company. We work with many outside vendors and need to share graphics files, which are large. We also use Hightail to send training videos and similar information to our customers. We used to send a lot of information via CDs or USBs but that was inefficient and time-consuming. In addition, many of our customers no longer accept USBs because of the possibility of malware or viruses. Many different departments use the system including Marketing, Technical Support, Engineering, and Customer Service.

As a part of marcom we use HighTail to transfer large files that we cannot send via our current email client.

Our agency often sends large files to prospects and clients that are too large to attach to emails. While we leverage Dropbox for collecting and sharing many files, Hightail is useful when we need to send over a single, large document and we need to be able to track when the email is received and when the document is downloaded. This is especially useful for proposals, statements of work, etc.

I use Hightail mainly for its large file transfer capabilities. I started using it way back when it was called YouSendIt. Today there are numerous options for this type of service, however my familiarity with Hightail and its feature set allows me to be very quick and efficient with its use. Large files transfers are important in my businesses and I love the capabilities that Hightail offers. I never really liked using ftp servers and the like. It just always seemed like a cumbersome option and I found that often something would go wrong. Hightail (or YouSendIt, back when I first started using it) was the first option that I found that made sending large files and attachments simple and intuitive.

We use Hightail as a whole operation to transfer large files internally and to our clients.