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Metastorm has become an essential tool for organizations looking to streamline their workflows and automate tasks. Users across …
Overview
What is OpenText MBPM?
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
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What is OpenText MBPM?
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
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What is OpenText MBPM?
OpenText MBPM Video
The first video in a 3 series demo by an individual.
OpenText MBPM Competitors
OpenText MBPM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
IBM Business Automation Workflow are common alternatives for OpenText MBPM.
Reviewers rate Process designer highest, with a score of 8.1.
The most common users of OpenText MBPM are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(16)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Metastorm has become an essential tool for organizations looking to streamline their workflows and automate tasks. Users across departments rely heavily on its automation capabilities and connectors to enhance their work experience. The software is widely accepted within the organization for business process management and workflow creation, with multiple departments utilizing it to design and implement new processes.
Metastorm is used on a daily basis by everyone in the organization as a versatile development platform. It is instrumental in mapping business processes, quantifying the impact of process changes on IT systems, and stress testing applications. Users appreciate its ability to automate tasks and streamline workflows, making their work more efficient and productive. From fronting CRM information to managing client configurations and handling support tickets, Metastorm's range of applications extends to developing opportunity and project management systems.
Furthermore, Metastorm enables users to approach others with ideas on how the software can further improve their work experience. Its versatility means that it is helpful across several departments, ensuring smooth operations throughout the organization. Whether it's automating tasks or assessing the impact of process changes on IT systems, Metastorm proves invaluable in creating efficient workflows that drive productivity across the board.
- Easy to use for developers: Users have found Metastorm to be user-friendly, especially for developers. They appreciate its intuitive desktop client and the ability to personalize workflows.
- Good balance between ease of development and customization: Reviewers mention that Metastorm offers a well-balanced approach to development and customization. It provides pre-built controls for quick development while also allowing developers to utilize the extensive .NET framework for customizing their experience.
- Flexible workflow solution: According to users, Metastorm stands out among other workflow solutions in terms of flexibility. It closely aligns with a true state machine architecture, enabling the creation of intricate workflows and dynamic user interfaces.
Difficult to Understand for Business Stakeholders: Some users have found the tool difficult to be understood by business stakeholders due to its requirement of deep technical knowledge to create proper diagrams. This has resulted in a lack of effective communication and collaboration between technical teams and business stakeholders.
Convoluted User Interface: Users have mentioned that the user interface of the tool is convoluted and subject to frequent changes with new releases, making it challenging to navigate and use. The constant updates disrupt familiarity and productivity, requiring users to frequently adapt to new interface layouts and features.
Limited Reporting Functionality: Several users have noted that the built-in reporting functionality is limited in scope and customization options. This limitation hampers their ability to generate comprehensive reports tailored to specific business needs, forcing them to rely on external tools or manual workarounds for advanced reporting requirements.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
December 20, 2018
OpenText MBPM - a rapid development wonder
We use Metastorm across several departments in our organization. It is a great tool for automating tasks and streamlining workflows. Other people within our company use Metastorm to map business processes as well as to identify the impact of business process changes with IT systems. It is also helpful for the process of workflow creation.
- Integration into third party applications
- Rapid Development; allows developers to quickly build and/or change workflows
- Powerful user interface design
- High degree of scalability
- Lack of a graphical user interface email editor
- Auto creation of later activities in model viewer would be nice in order to quickly generate outcome scenarios
- Built-in reporting is somewhat limited
72.5%
7.3
80%
8.0
70%
7.0
60%
6.0
- Easy and convenient access to client configuration information
- It provides numerous built-in controls which are quite useful during rapid development cycles
- It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
July 06, 2018
Powerful, easy to use with a few limitations
Everyone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM information, hold client configuration information, workflow support tickets, and are developing opportunity management and project management applications. We currently have 7.6 and 9.3 installed as some of our clients are still using older versions.
- Complex routing of tasks based on calculated criteria
- Linking between tasks and accessing relevant information
- Organising, scheduling and prioritising
- Different views for different people
- The integration with Office.
- Reporting - the functionality is quite limited. Of course, we can use SSRS on the database but better-embedded reporting would be good.
- Using the eRaiseFlag functionality (getting one folder or workflow to influence another) can be slow on a busy system.
37.5%
3.8
50%
5.0
55%
5.5
N/A
N/A
- The development of the ticketing system has enabled us to greatly improve customer relationships
- The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
- Management information from the system has improved decision making
- Datapolis Process System, ARIS Business Process Management (BPM), Agiloft Custom Workflow/BPM and WorkflowMax
Before first using Metastorm at a previous company, I reviewed 30 systems, shortlisted 4 and chose Metastorm as being intuitively the easiest to develop with. We have recently looked at a number of alternatives but decide to stick with OpenText BPM.
15
Sales, Customer Service, Support, Development, Administration and Finance.
1
SQL Skills
Metastorm development skills
Business process design and understanding
Metastorm development skills
Business process design and understanding
- Help Desk Ticketing
- Works Order Management
- CRM
- Unstructured reminders (for self or others)
- License Key generation and management
- Password safe and audit of access
- Product development lifecycle management
May 27, 2016
Rapid Process Management
OpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilities with IT systems.
- Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards.
- Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules.
- Able to publish processes per custom defined templates or formats on the fly.
- Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).
- Be able to perform a Google type search as a user type name in text field.
- Auto creation of next activities in model viewer to quickly generate happy path scenario.
- Community Collaboration - Support of external process participants (ex: business partners) that have limited or no IT infrastructure, social process communities such as Salesforce.
100%
10.0
90%
9.0
100%
10.0
100%
10.0
- Positive: Able to provide scalability from capabilities to processes and applications for each business domains that allowed decommission of legacy unused applications and to eliminate waste and overhead cost.
Metastorm was used to meet specific client needs. Ease of use and navigation was one big factor
15
Process design team
2
BPM Architect
Systems Engineer
- Simplify parts procurement suppply chain
- Perform vendor selection
- Manage case management
- Custom procurement application
- Contract approval process with external business partners
- Support case routing
- Community collaboration and feedback loop
- Integration with ERPs, crm
- Web portal and search analysis
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Analyst Reports
Client desired features, usability, technology stack etc.
None
- Vendor implemented
No
I had a query related to custom API that I needed to integrate with Salesforce. I received exceptional service.
- Process design
- Reporting
- Simulation
- Simulation
- Validation
- Attribute search
Yes, but I don't use it
August 25, 2014
Metastorm Review
Metastorm is used across our organization for business process management and workflow creation.
- Ability to customize workflows
- Integration into third party applications
- Ability to use both a GUI and code-based interface to create business processes
- This is a difficult question to answer as I've only had experience with a dated version of Metastorm
- The newest version may have features that remedy issues I have experienced with 7.5
- Reduction of paper usage for certain processes
- Streamline some business processes
- MS SharePoint / SQL,OpenText Enterprise Content Management
These products are currently being reviewed for new initiatives. Metastorm will also be considered.
August 23, 2014
A software developer's view on Metastorm
Score 8 out of 10
Vetted Review
Verified User
Metastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new processes. It is uncommon for a week to go by where I am not approached by someone with an idea about how Metastorm can improve their work experience.
- Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged.
- Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization.
- Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.
- The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
- Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
- One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
- Metastorm has allowed us to evaluate new business much faster allowing us to move quickly when time matters.
- We have used Metastorm to automate a number of complex and tedius tasks, freeing up our staff to do other important business.
- Metastorm has allowed me to automate a number of administration functions, and share the software management responsibility with the users themselves.
I have evaluated [business process management] products such as Nintex, K2, and Intapp. Each of these products are excellent options, and each have strengths and weaknesses. Metastorm and K2 in my opinion offer more flexibility, but require a higher level of technical ability to implement. Nintex and Intapp are more wizard driven, allowing for a less technical user to develop a more basic workflow. I would not suggest that any of these products are appropriate for an individual with no programming experience, although the Intapp offering most closely approaches that demographic.
1000
Metastorm is used by many aspects of our business including legal evaluation, Information Technology, Human Resources, and Financial Services/Accounting. We are currently building workflows to help streamline research and help review