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Optimizely Content Management System

Optimizely Content Management System

Overview

What is Optimizely Content Management System?

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

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Recent Reviews

Optimizing for Success

9 out of 10
November 10, 2023
Incentivized
We manage our college website and market our programs to prospective students using Optimizely CMS to ensure that all information is …
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A Solid CMS Platform

8 out of 10
October 16, 2023
Incentivized
We use the ptimizely Content Management System to manage content on our B2B website. The product enables us to quickly and consistently …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Publishing workflow (125)
    8.1
    81%
  • Page templates (126)
    8.0
    80%
  • Admin section (126)
    7.9
    79%
  • WYSIWYG editor (128)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

5 videos

Software Engineer doesn't mince words | Optimizely Content Management System Review
04:01
Optimizely Content Management System Review - E-Com Manager's Take
05:46
Optimizely Content Management System Review | Ultimate CMS Solution?
05:01
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Pricing

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What is Optimizely Content Management System?

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.optimizely.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Introduction to Optimizely Content Management System

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.1
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.6
Avg 7.6

Web Content Management

Features for managing website content

7.6
Avg 7.3
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Product Details

What is Optimizely Content Management System?

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

Its tools let marketers build channel-specific experiences in a few clicks (no coding needed), while Optimizely's GraphQL service enables content delivery from anywhere, to anywhere, to meet customers where they are.

Brand-approved content can be stored and organized for easy reuse with Optimizely's fully-integrated DAM, and data-driven personalization with AI-guided insights can be applied to deliver consistent, on-brand content that's optimized for individuals, in real-time.

Optimizely Content Management System Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: .NET

Optimizely Content Management System Screenshots

Screenshot of SaaS CMS edit view: A drag-and-drop UI authoring and on-page editing lets marketers and content creators build content experiences.Screenshot of Content delivery: Developers can use modern GraphQL and REST APIs to query content from any source and send it to any channel or device.Screenshot of Screenshot of DAMConnector: The fully featured Optimizely Digital Asset Management can connect to Optimizely CMS to serve as the single source of truth for brand assets.

Optimizely Content Management System Integrations

Optimizely Content Management System Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationNo

Frequently Asked Questions

Optimizely's Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle so users can deliver on-brand, high-impact digital experiences that 'wow' audiences.

Sitecore Experience Manager, Adobe Experience Manager, and Acquia Digital Experience Platform are common alternatives for Optimizely Content Management System.

Reviewers rate Role-based user permissions highest, with a score of 8.5.

The most common users of Optimizely Content Management System are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(255)

Attribute Ratings

Reviews

(1-25 of 37)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the Optimizely Content Management System to host two of our websites. We have it connected to our PIM system for product handling and will soon connect it to our DAM system. It works as a window into our company, products and helps visitors locate dealers and service centers. We've been developing on Optimizely Content Management System for 4 years and are in the process of updating to 12.
  • Language handling
  • Content usage
  • Site administration
  • Sorting page order based on language instead of being locked to master language
  • Image handling isn't great. If you replace an existing image, the front end won't always update.
  • Working with languages, the Optimizely Content Management System can sometimes get confused on what the active language the editor is using vs what the active language actually is
  • Sometimes you have to clear your browser cache to get the Optimizely Content Management System to load.
Working with large enterprise sites with multiple languages or you're hosting several websites in the same CMS, Optimizely Content Management System works great. If you do not work with multiple languages or just have one website, I wouldn't use Optimizely Content Management System. It's more expensive to develop for and onboarding can take more time.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Content Management System primarily for marketing and promotions on our Optimizely hosted website. We use this service to also manage all imported custom content that lives/lived on the website.
  • Makes it easy to add important widgets to our website such as a carousel
  • Stores and manages imported content in the content library for quick access/use
  • Rich content widget allows for deeper customization utilizing the html source code
  • Promotions could use bolstering (specifically the ability to cap a promotion at a specific $ value)
  • In my experience, sometimes the CMS glitches out and takes me to the sign on page with no way of returning to the page I was editing
  • Content widgets should include a widget for quick spacing in my opinion. This currently needs to be done via roundabout ways such as editing the html to manipulate padding, breaks, and margins
I thinkOptimizely Content Management System is perfect for people that aren't experienced in html, css, and js. It is a quick way to implement content on webpages without the need for much customization. Having a background in computer science, I believe that the CMS is lacking the ability to be customizable and therefor most content created ends up being relatively cookie cutter in nature.
October 16, 2023

Great CMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Produce implementations for various clients as a partner of Optimizely.
  • Code first approach
  • Content APIs
  • Easy to upgrade
  • Data export by project or multiple nodes
  • Ability to rollback published projects
  • Better developer documentation available at World
At present time, I believe Optimizely is a better offering than other providers on a Windows stack. Its price may be prohibitive for certain companies or markets, for which there's open source options.
October 13, 2023

Great product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have over 50 agencies and around 100 sub-sites, and Optimizely Content Management System has been instrumental in helping us maintain our website.
  • Ease of use for the end users
  • Ease of development
  • Personalization
  • Projects are difficult - It's difficult for users to know they are in a project, and it can cause confusion.
It is a great system, easy to develop and is extremely fast and powerful compared to other CMSs I've used.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to host our 7 websites including ours. We have lot of scope to achieve the high level of Digital Maturity as an organization but Optimizely Content Management System provides the system which is easy to use for Marketers and content can be updated without the help of developers. In my opinion, UI can be a bit better , but we like the support from their team.
  • Super easy deployment
  • Easy to make code changes
  • Simple UI
  • Better UI for Languages
  • CMS 12 has lot of header space up top
  • Dojo is so hard to fix or debug
I think it's best suited for organizations with non-tech marketers. Blocks provide flexibility to update them as per the customer needs, which is great. Personalization is a great feature. In my opinion, UI is not very intuitive and sometimes users struggle to update content and require training. In my opinion, Nested blocks are not great for new users and sometimes users would get lost that where they were at the lifecycle of a page
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the DXP to manage our business-to-business website and its related content.
  • Page creation
  • Page editing
  • Site administration
  • Needs more customer service portal functionality out of the box
  • More visibility to SEO properties
  • Better content search
Optimizely Content Management System is well suited to run any website for a medium to large sized enterprise. It has many of the features necessary to enable content editors (non-technical users) to be able to administer a website without IT involvement.
October 12, 2023

Meh.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely as the CMS for all of our public-facing websites and microsites. The primary issue that we have is a seeming inability to have multiple projects being developed in integration and then being unable to move the specified projects up into pre-production. We've had to back out of several projects in order to move the project forward.
  • Personalization
  • Free form organization.
  • Not publishing content if you are replacing content on a page. For example, we have banner ads on our home page and would like to view them in preview, but we need to publish the content, and when we do that, it pushes the image onto the homepage because the component is already there.
  • Archiving components or images.
I've found that the free-form design of the site has made it easier for my content team to manage loading content based on our industry and company. The challenge is that we often have several development initiatives in scope, and moving singular development projects up from Integration to Pre-Production is complex and inefficient.
October 12, 2023

Great

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for our marketing and authenticated digital platform.
  • Content Management.
  • Tool customization.
  • Tool Integration.
  • We are having trouble with analytics and personalization.
It has helped us create a platform that works on all types of devices.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implement Optimizely Content Management System for the whole spectrum of websites, from eCommerce to SPAs to internal to informational.
  • It adheres to Microsoft's best practices and stays up to date with recommendations.
  • It has an intuitive interface for content editors -- complex enough for nuanced use cases, but simple enough that it often doesn't require formal training.
  • Optimizely Find allows opens up the door to creative solutions for building highly dynamic and targeted websites.
  • Folders containing many blocks can cause significant performance issues.
  • Updating the underlying technology for Find could open up doors to more modern search solutions.
It's difficult to pick just one or two cases, since Optimizely Content Management System has tools for building quite a wide variety of sites. Perhaps the most fundamental use case is a good place to start: Optimizely Content Management System works well for any website requiring multiple users to create content collaboratively. Most end-users would require barely any training for this type of site, and it's very easy to set up and maintain.

It's also well suited for eCommerce. The integration points provided by the CMS are far simpler than alternatives, yet provide the same level of customization and extension.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The primary usage is in managing content for our main website, with approximately 3000 individual pages. Optimizely (Or EpiServer in our case) provides a fast and easy solution to replicate blocks and templates to make our daily tasks in creating and managing these pages more efficient and seemless. Our product pages require frequent updates and we really appreciate how much customisation can be provided. We provide a wide range of products along with news content, upcoming events, forms and a comprehensive search function has made navigating all these a breeze.
  • Customisation
  • Scripting support
  • Customer support is vert fast and helpful
  • Forms had trouble with high traffic
  • Occassional disconnections while working
Many product pages have repeated layouts and themes which the built in templates and blocks can handle with ease. Asset management is much more intuitive than some other CMS solutions I have had experience with which makes it very satisfying to use. There are some features such as automatic archiving that we are looking to implement further for events to help tidy up our workflow. Something that I would like to see implemented to better suit our needs would be an separate mobile layout to help with responsiveness.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it as the CMS for our main website, it is great for modifying front end content and is it great for hot fixing front end problems on the website due to its flexibly and scripts
  • The customizable block and page types
  • The script block is really handy for doing front end fixes, something I missed when using other CMSs
  • Being able to apply styles and scripts globally or by page via the CMS itself is really handy
  • The search bar for blocks you've created doesn't work on my version of the CMS but this may have been fixed in an update
  • the WSIYG block removes/scraps any CSS in it which for me can be pretty annoying
  • If you're inactive for like 10 minutes then you will have to refresh, this can be annoying for me sometimes
I would recommend this CMS to anyone wanting to do a lot of front end hot fixes on their website. The CMS has great flexibility and allows you to do a lot within the CMS itself without going into the back end which is really helpful for our team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We deliver engaging actionable content and experiences for our membership. It enables us to strengthen, grow our brand authority, develop new digital solutions, and increase global growth.
  • Develop and build new website content
  • Organize website architecture
  • Identify issues and resolve them rapidly
  • Manage media assets effectively
  • Provides an agile, dynamic means to deliver an experience
  • Enables the end user/customer to create new layouts or templates
  • Excessive developer costs are needed to support any changes to blocks, templates, functionality.
  • Free training to offset high support costs and unlock community of developers.
  • Specialized Agencies and Developers are needed at a high cost to build or create new functionality.
  • No efficient means to manage URL redirects automatically or generate batch redirects for major architectural improvements.
  • Language translation is extremely cumbersome if translating an existing website. Manual block by block, page by a page process.
Develop content rapidly for marketing initiatives. Landing pages, or lead generation. Manage SEO effectively. Easy to understand site structure. Easy to manage assets, files, images, etc. Easy to manage access rights and permissions. Easy to assign personalization for various content pieces.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using to revamp/rebrand our external-facing .org site.
Business problems: outdated look/functionality, less responsive to mobile needs
Scope of use: wholesale change/redo on entire site. It is a massive undertaking.
Future state: we will be using to redo our intranet site (only visible to employee)
  • Rapid changes
  • Ease of use with content blocks
  • Easy to learn/implement
  • Optimizely Academy classes were outstanding
  • Faster time to preview changes
  • An onscreen indicator of any changes ... for example: I accidently click in a body of text and accidentally create a type or unintended deletion.
Well-suited: it is easy to use. Perhaps have a "kickoff in a box" kit for teams implementing it for the first time ... basically use your experience and superior product knowledge to ease our (the customer) learning curve.

Less appropriate: cant really think of any other than our own internal "who can do what" permission levels
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For most of our CMS clients, Optimizely Content Management System seems to fit the bill for everything the clients need, in terms of ease of content authoring and approval process, personalized content recommendations, DAM, tracking user activity for insights, and more. The new experimentation feature is an added bonus on top that allows marketers to run A/B tests and other experiments seamlessly and derive insights. The Customer insights through ODP is another benefit a lot of clients look for... from capturing leads to converting them. From a developer standpoint, having heard tales of how long other CMS frameworks take for initial setup and configuration, Optimizely Content Management System, hands down, is the easiest framework to start working with. Code setup is quick and easy, documentation is abundant, support is amazing and responsive and despite being still niche, the community is huge and very involved. There are blogs and videos and helpful addon available open source. The Optimizely team itself is very open to ideas and suggestions and keeps updating the product accordingly.
  • Content Authoring and approval
  • Asset management
  • Multi-language and multi-site support
  • Personalization capabilities
  • Rendering capabilities using display templates and channels
  • Headless capabilities using Content Delivery API
  • Optimizely Content Management System recently started moving features into internal namespaces, making it harder to provide custom implementations. Customization being one of the key benefits of using Optimizely Content Management System, this approach tends to be going in the opposite direction. I would love to see some of those features be added back to public APIs.
  • Some topics either lack documentation or have outdated documentation. Updates on those would definitely be helpful.
Scenarios where content is the star of a website and the same content is rendered in different ways on different pages/sections make an ideal use case for Optimizely Content Management System. Also, sites where content authors, marketers spend their majority working hours adding, refining content, Optimizely Content Management System offers a very nice and easy to use interface as well as supports custom approval workflows to support different organizations. Scenarios where content is less or CMS isn't the source of it, and there isn't a lot of focus needed to create new, or manage existing content on a large scale, like several product based sites that just focus on selling, could be examples where Optimizely Content Management System may not be the right fit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When I started working at Spirotech they were "ready" to launch a new website. Unfortunately, the "new" website was no more than a couple of images. Knowing that we do business in multiple countries (even expanding) I knew I needed a solid and easy-to-use WCM system to build our websites on. I did some research in regard to WCM systems and possible (implementation) partners. After a short but intensive process, I came to the conclusion that EPIserver/Optimizely was the best option for us with Delaware Belgium as our partner. After signing the contract we were able to set up 4 fully functional websites incl. an integration of a PIM/DAM system for our products, within 7 months. So setting up the system and building the websites!
  • Ease-of-use for handling content and building websites
  • Perfect for dealing with multiple websites (language wise and different websites)
  • Excellent support and service from Optimizely
  • The flexibility/functionality of forms
  • Ease of handling formdata towards a CRM system
  • Maybe more "out-of-the-box" solutions (a.o. blocks) for faster implementation
  • Switch of cache on images/assets, makes it difficult for designing pages/blocks (uploading changed image should be there on the spot ;-))
I already work with EPI/Optimizely for more than 10 years and found out (in practice) that it is a very easy-to-use platform to handle multiple (I managed 16) websites at the same time not only in different countries but also languages. I also know that it is easy to learn for colleagues so they can change texts (and pages). I have to be honest to say that designing pages is not difficult but you need to understand the Customer Experience (psychology) to create nice-looking and easy-to-read pages. But once the page is designed (master) it is easy to get the data (different text/languages) in. All data is easy to structure and to control in all languages.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Episerver/Optimizely Content cloud - as we refer to internally, Episerver CMS - is our website content management and external web-facing development platform is used as a marketing, client engagement, and client experience platform for the bank - our way of communicating and providing web service or tools to our current and prospective client base.
  • Availability of service - Uptime.
  • Ease of use for content manager.
  • Account management - it would be ideal to be closer aligned with Optimizely to understand the roadmap and service/features being made available.
  • Training and support for developers/users.
  • New martech apps, connectors or widgets.
Optimizely Content Cloud is well suited for getting content in front of your users within a few clicks. It does take some time to get used to the UI and configuration. However, this is the same scenario with all DXPs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We maintain around a dozen different brand websites, all offering different job positions in the Healthcare industry. Optimizely helps us to deliver a different set of content and ways to apply using a code base, which helps a lot in terms of creating content new features that can be used across different business lines. We also use Optimizely to create content that gets delivered to our mobile application using their Content Delivery API, which can also be personalized according to the User preferences and needs.
  • A centralized UI to maintain multiple websites using a common entry point.
  • Page types and blocks that can be highly customized using .NET code, but at the same time allows checks and validations when being created by Marketing/Content Users.
  • A very good set of extra libraries/add-ons that allows to expand website functionality in a very short period of time (Content APIs, Personalization, A/B Testing, Social)
  • The Admin CMS UI can be faster and be better organized. It does feel like left behind when compared to the Content Management UI.
  • Page and Blocks Previews can be a tad hard to render properly when Content is complex.
  • We use a lot of ReactJS in our Blocks, that can be challenging to integrate properly in the Content Management UI.
Our choice to migrate all our websites to Optimizely was based largely on their MVC .NET architecture that allowed us to create many reusable templates for multiple sites at once. Our main goal was to simplify delivery and code maintenance: we went from needing hours to deploy changes affecting all our sites, to only need 20 minutes.

Optimizely is good for complex solutions, where a lot of customization is needed on a website or web application (i.e. several block types/controls that need to be reusable and customized). For a simple brochure website, with a few dynamic pages, this can be an overkill solution.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Optimizely CMS to create and manage both office and school websites. We have around 300 sites we manage in our organization. By being able to create and edit content quickly it allows us to be proactive in getting information to our students, families and staff members. We are also able to manage official documentation and share images and other content with all of our web editors which is a very nice feature. It allows our content to remain cleaner and more up-to-date.
  • Content sharing
  • Drag and drop for ease of editing
  • Drag and drop for new assets (pictures and files)
  • There should be a search option in the Projects list. Very necessary for people managing so many sites
  • There could be more reminders about picture dimensions.
  • More of a breadcrumb trail in the search boxes for assets and pages so it is easier to identify the source of the content since so many pages have the same name.
  • Adding at least a partial breadcrumb trail in the project overview area with the file name would be helpful.
  • Changing projects does not always work even though it looks correct. Users who change projects a lot can edit up putting tasks in the wrong project.
  • The preview defaults to the last published draft for school sites now vs the draft. Doesn't really make sense to not automatically be able to preview the draft of a page.
I particularly like the drag and drop feature for content use and page building. Utilizing that with the Recent gadget makes it very easy to build pages with already created content. Since many of our school based editors are full time teachers making editing much easier will help them a lot. The Opti platform being in one page verses the pop-up pages in the old Ektron CMS makes it much easier as well. I would give the platform a 10 except sometimes when I switch projects it looks correct but does not actually change. Also instead of giving me a "you are signed out" message sometimes it just seems to stop working. When I manually sign out and back in again it starts working correctly again. This is less of an issue for our school based editors but since I edit pages all day and have selected that I should stay signed in not sure why this happens. It could possibly be due to Google Chrome caching.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Content Management as the Content Management System for a number of public-facing websites. It allows non-technical users to create and manage content and provides a robust system for software engineers to create reusable components and integrate with our other already existing APIs. We also use it as a headless CMS, allowing us to build single-page applications that get much of their content from the Optimizely Content Management CMS.
  • CMS 12+ User Interface is particularly nice
  • Out-of-the-box APIs for content searching, indexing, manipulating pages, etc.
  • Much of the CMS functionality is customizable and extendable by engineers
  • Sticks closely to .NET principles - easy to learn if you are a .NET engineer
  • Documentation of APIs - specifically, we had trouble configuring content search APIs and authentication. Something that looked simple enough but ended up being a headache. The information is technically there in the documentation, but it is not always coherent, and there are crucial gaps missing in the docs. You end up having to file a support ticket which DOES (in my experience) unblock you, but the problem is caused by incomplete information in the first place. The guesswork and assumptions that I have to make should be minimal.
  • The Optimizely Nuget package that we started on (at the time, it was the latest) had a seriously major bug on it that broke many APIs and features of the CMS. We had to use an older release until this was fixed. Not sure how it got through QA.
Well suited if you need a powerful, easy to work with CMS and you are a .NET developer. Can do both traditional and headless.

Not recommended if you don't have money. This is a paid product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Optimizely [Content Cloud] is the very efficient CMS product I ever used, I would say it had everything to offer business and fulfilled the business requirement. as did come across any sever issues that would showcase as problems with respect to optimizelly CMS edit and development experience . I believe there could be a scope of use case but primarily not certain about it
  • Implementation Project
  • Epi forms
  • Block and pages
  • Rich text blocks
Optimizely [Content Cloud] is one of the most Practical CMS's in the market which has all the necessary features to manage the website. Excellent speed and performance and user satisfaction in the front end are very good. customers and users are satisfied with the content because we display the published content according to the nature and taste of the customers and their geographical area, and all the content is categorized according to the user group. If you have a lot of content and you are a developer or IT consultant of a large organization that needs various and special facilities, I suggest you use Optimizely [Content Cloud] because it meets all your needs.
September 23, 2021

Easy to Use!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our marketing and digital delivery teams use it to manage our business's two websites. It addresses our content storage use by allowing us to house all of our content in one place. It also provides a simple and easy-to-use CMS for us to be able to make changes on our sites without any development.
  • Content management
  • Webpage customization
  • Ease of use
  • Forms could be easier to configure - they take a long time to set up.
  • Allow us to configure the width of blocks within the block - we should not have to go back a page to change the size of it.
It is well suited to allowing users to easily add and configure content on our site. It is not well suited to using images of all sizes as these often break the look and feel of the site and require further image editing, which is time-consuming.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department uses the program on our main e-commerce website to help better understand the content on our website and what we should change/develop moving forward. Specifically, we use it to make decisions on content for personalization features on our website as well as help inform decisions related to content development for our engineering customers. We don't have another tool that can easily produce the data in the format that Optimizely Content Cloud does, so this fills that gap.
  • Easy to create categories of different types of content for more targeted analysis
  • Provides graphs that show which content topics are "hottest" or most relevant
  • Takes data available elsewhere (like Google Analytics) and presents it in a more helpful, content-focused way
  • The tool is not intuitive, I had to schedule time with an expert to ask clarifying questions
  • It pulls lots of words and phrases that are completely irrelevant
  • It does not provide solutions - only a different view of your data. So it's really just a starting point for content development.
It would be best suited for a website that is blog or webpage focused. It is not ideal for e-commerce websites, especially sites like ours that have 100's of similar products. It requires a lot of manual intervention to remove large sections of the site from being indexed, while keeping other things in. I wouldn't expect it to be out of the box.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Episerver as the host for our primary marketing website. We Self-Hosted, moved to DXC Cloud service offering and now back to Self-Hosting.
  • Site tree navigation
  • Developer ramp up time
  • Ease of deployment
  • Antiquated .Net technology
  • Headless documentation is limiting
  • Cloud offering not as strong as self hosting
  • Company focus on addons vs product improvement
Until they can get the entire package able to be on .Net core, I cannot recommend this product. Legacy .Net hosting models are a thing of the past. Episerver needs to embrace .Net core and headless first to be able to gain support or other systems will take its place.
Sean Haddy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Episerver CMS is primarily used as a tool, in conjunction with Episerver Commerce, to provide content, information, and products to our bicycling customers. Episerver CMS provides page and block formats in which our marketing department formulates content for consumers and the back-end CMS the tooling necessary to execute. The CMS system is primarily used by our content management team, associated with our marketing department, and solves our need to have a system accessible to the less technical members of our staff.
  • Allows for easy content updating by less technical members
  • Provides avenues for improving and customizing the underlying system
  • Executes quickly for fast rendering to end-users
  • A more tightly integrated E-Commerce set of tools
  • Improvement of the back-end runtime speed
  • More out of the box visualization options for interface development
Episerver CMS provides a very well rounded system that will meet the needs of most businesses, in my experience. The biggest draw-back that I've seen with the underlying system is the response time in the back-end. Being on the digital experience cloud allows you to spread the load between services, but our experience has shown, even with a distributed network, the response time on the back-end can prove time-consuming and have delays in loading for content writers/editors. If there's a lot of hands-on, constantly, you will need to make sure the architecture has the response time your team needs.
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