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Optimizely Web Experimentation

Optimizely Web Experimentation

Overview

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

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Recent Reviews

Not value for money

5 out of 10
April 24, 2024
Incentivized
We use Optimizely Web Experimentation to launch different experiments in our site. We have different type of audiences, coming from …
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Optimizely Review

8 out of 10
April 23, 2024
Incentivized
We use Optimizely for A/B testing and soft rollouts of changes. This allows us to test and make changes without needing to use engineering …
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Good platform

8 out of 10
April 23, 2024
Incentivized
I have used Optimizely in order to conduct simple AB tests and more complex MVT test to improve an ecommerce website. We had issue …
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Data has no opinions

8 out of 10
April 16, 2024
Incentivized
It's simple for us, we want to make data driven decisions and Optimizely Web Experimentation gives us the tools and data we need to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 33 features
  • a/b experiment testing (101)
    9.3
    93%
  • Standard visitor segmentation (93)
    8.9
    89%
  • Test significance (92)
    8.5
    85%
  • Preview mode (90)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

1 video

Optimizely Web Experimentation Review from a Director of Partnerships
08:08
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Pricing

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Unavailable

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.optimizely.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

8
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

8.6
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

8.3
Avg 8.6
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Product Details

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers marketers to conduct fast experiments and personalization campaigns without relying heavily on technical resources. Marketers can test various user interactions, make website changes backed by data, deliver personalized customer experiences, and do it all from edge networks.

Optimizely provides a single workspace for experimentation collaborators to have control and visibility across their experiments — from setting up experiment components to interpreting test results — ultimately to improve velocity and collaboration, and elevate performance.

Optimizely Web Experimentation Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Mobile app testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Preview mode
  • Supported: Test duration calculator
  • Supported: Experiment scheduler
  • Supported: Experiment workflow and approval
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Form fill analysis
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: Results segmentation
  • Supported: CSV export

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Content Management System Integration
  • Supported: Integration with CRM or DMP software

Optimizely Web Experimentation Screenshots

Screenshot of the visual editor, used to make changes to the appearance and layout of a website.Screenshot of the results dashboard that displays experiment results.Screenshot of the integrations page, where integrations can be enabled.Screenshot of Advanced Audience Targeting: Custom Real-Time Segments provide customers with the ability to create rapidly-updating segments which can be used as audiences for testing or personalization. These segments can be based on profile data, omni-channel behaviors, and AI-based observations.Screenshot of AI Content Suggestions: AI-powered suggestions in the Visual Editor accelerate ideation.Screenshot of Extensions for Edge: reusable elements minimize developer dependency when launching multiple tests with the same element.

Optimizely Web Experimentation Video

Optimizely Web Experimentation Competitors

Optimizely Web Experimentation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Optimizely Web Experimentation Downloadables

Frequently Asked Questions

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

AB Tasty, VWO, and Adobe Target are common alternatives for Optimizely Web Experimentation.

Reviewers rate Traffic allocation control highest, with a score of 9.4.

The most common users of Optimizely Web Experimentation are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(502)

Attribute Ratings

Reviews

(51-75 of 186)
Companies can't remove reviews or game the system. Here's why
February 28, 2023

Optimizely Review

Katie Goh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • General business users can build experiments without coding.
  • Use of API.
  • It is important to remember that complex features and product rollouts require considerable effort.
  • Large scale experimentation management. Being able to look at the project at a high level of detail is a convenient methodology.
  • A snippet from Optimizely increases the loading time of a page.
February 20, 2023

Experimenting Engineer

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very easy to make changes visually in their editor
  • Allows us to make CSS/JS changes pretty quickly
  • Integration with other services to track user behavior and give us stats to make determination of the best path forward.
  • UI could use some improvements
  • Sometimes I just can’t load the site or see it to make changes on the fly, forces to use CSS/JS
  • Sometimes it’s very hard to track what experiments are running in a browser. More tools or extensions would be great.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The audience feature is easy to use and very beneficial in previewing the experiment as users would see it before launching the experiment
  • Targeting individual pages or a group of saved pages is easy to do
  • Metric tracking is highly customizable and easy to visualize
  • Allow for editable extension fields to be implemented in the extension's CSS
  • Moving extensions or experiments across projects should be simpler
  • Allow for quick switching between setting up metrics in the experiment and event implementation set up
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to set up and update / conclude experiments without any engineering support
  • Managing experiments and controlled rollouts by easily assigning feature flags and setting the percentage of traffic / users to be assigned to each variation
  • Integrating with the rest of our tech stack so new experiments set up in Optimizely are immediately pushed to our CMS and data analytics tools
  • Forcing users to select a success metric for each new experiment before being able to set it live is redundant as we don't rely on Optimizely to analyze the experiment results
  • The pricing for the product is not ideal for our company, as we pay for a large set of features that we don't use (like experiment analytics), but we don't have the option to only pay for the features we need
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's an easy tool to set up an AB testing process.
  • Nice and clear UI/UX.
  • The size of the library itself. It contains all of the experiments inside. Tech decision was correct, however, performance metrics for our landing pages went down.
  • The new price policy is ridiculously high.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User Interface, you don't need to be a developer to update experiments.
  • Ability to run more than 1 experiment at a time.
  • Simplicity.
  • Analytics integration: Often have unexplainable data discrepancies between Optimizely and Adobe/Heap
  • Audience Targeting: Often doesn't match our internal source data on groups when they are identified in the same way.
  • Incremental gains: How to determine which experiments have the most impact when there may be multiple running.
Rafael Zorrilla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ability for general business users to build experiments. No direct need for coding necessary. Caveat, complex feature or product rollouts may need development effort.
  • relatively real-time statistical review of the experiment data.
  • API output.
  • Management of large volume of experimentation. The ability to review the large scale of the experiment is a convenient manner.
  • The incremental increase in page load time due to the Optimizely snippet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It provides an interface to create tests easily.
  • It sends out webinars and best practice emails.
  • It might be our integration with GA, but it's hard to trust the results at times.
  • Traffic allocation-- this might be our implementation, but the users are never 100% on an A/B test.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Insert code as the page is rendering. This can be helpful for quick visual fixes or inserting code for testing.
  • Performing A/B testing for minor visual changes to the site.
  • Collecting all tests in a single interface that allows multiple people to see what's being tested.
  • It slows down the rendering of a webpage because it's a third-party script. If you set it to render asynchronously or after the page is rendered, you see flickering.
  • This may be how it's implemented, but our web team typically has no idea when tests are going live as there are no notifications set up. Things can get broken on the site without us knowing.
  • There's no easy way to see what tests are running and what they affect without going into the management interface.
November 02, 2019

Good product

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • A/B testing
  • 1 too many tests
  • Hypothesis testing
  • Export function
  • Freedom to implement
  • Can be used to make bad decisions
October 22, 2019

Optimizely Grows With Us

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Account Service - We have had an exceptional experience with our account team.
  • Advanced targeting capabilities - There have been several instances where we have questioned how we are going to segment and target a specific set of users, and thus far Optimizely has always been able to deliver upon our targeting goals.
  • Resources for learning - We've found there to be a considerable amount of documentation on Optimizely's capabilities which has enabled us to look into specific topics on our own.
  • None at the moment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It does a great job reporting experiment results and showing when a test wins or loses.
  • The UI is designed very well and it super easy to use.
  • The customer support is really responsive and helpful.
  • The documentation is very deep and helpful.
  • Single Page Application testing is a little more difficult than traditional sites.
  • API documentation could use more examples.
  • QA of experiments could be a little easier. Sometimes the preview links don't load in browser windows or incognito windows.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Developers seem to be able to set up experiments fairly easily.
  • The dashboard allows users to control settings for individual devices for testing purposes.
  • Functional on both iOS and Android.
  • At least in our implementation, there didn't seem to be a great way to scale the number of individual testers who are able to individually control experiment settings.
  • Differences in the experiment stage weren't terribly intuitive to figure out.
  • When we first started using it, there was no support for booleans to define the audience. If we wanted to enable an experiment for anyone on version N or higher, we couldn't just say "if version >= N", but had to add each subsequent version individually. I believe this has been addressed in the new version.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Self code small design changes without dev help.
  • Quickly adjust test volumes or turn tests on/off.
  • Watching high-level test metrics to know when you have a Stat Sig winner.
  • We have had some issues with using it on Single Page App sites.
  • There is an initial learning curve.
  • Would benefit from improved online courses.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Lots of documentation and support articles
  • Optimizely X for server-side experiments is nice, especially with GDPR and ITP etc.
  • Constant updates to the technology
  • Can be overly complex
  • Not the best for personalization
  • Not a lot of auto-integrations with other products like Google Analytics and advertising channels
October 04, 2019

Optimizely Web

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use for less technically inclined individuals
  • Ability to target very specific audiences
  • Ability to change traffic allocation of an experiment at any time
  • Limited flexibility for developers (Optimizely Web)
  • Certain usages can result in performance degradation and/or page flickering, which is detrimental to the user experience
  • Lack of support for persistent / longer running experiments in Optimizely Web
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