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Optimizely Web Experimentation

Optimizely Web Experimentation

Overview

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

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Recent Reviews

Not value for money

5 out of 10
April 24, 2024
Incentivized
We use Optimizely Web Experimentation to launch different experiments in our site. We have different type of audiences, coming from …
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Optimizely Review

8 out of 10
April 23, 2024
Incentivized
We use Optimizely for A/B testing and soft rollouts of changes. This allows us to test and make changes without needing to use engineering …
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Good platform

8 out of 10
April 23, 2024
Incentivized
I have used Optimizely in order to conduct simple AB tests and more complex MVT test to improve an ecommerce website. We had issue …
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Data has no opinions

8 out of 10
April 16, 2024
Incentivized
It's simple for us, we want to make data driven decisions and Optimizely Web Experimentation gives us the tools and data we need to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 33 features
  • a/b experiment testing (101)
    9.3
    93%
  • Standard visitor segmentation (93)
    8.9
    89%
  • Test significance (92)
    8.5
    85%
  • Preview mode (90)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

1 video

Optimizely Web Experimentation Review from a Director of Partnerships
08:08
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Pricing

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What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.optimizely.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

8
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

8.6
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

8.3
Avg 8.6
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Product Details

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers marketers to conduct fast experiments and personalization campaigns without relying heavily on technical resources. Marketers can test various user interactions, make website changes backed by data, deliver personalized customer experiences, and do it all from edge networks.

Optimizely provides a single workspace for experimentation collaborators to have control and visibility across their experiments — from setting up experiment components to interpreting test results — ultimately to improve velocity and collaboration, and elevate performance.

Optimizely Web Experimentation Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Mobile app testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Preview mode
  • Supported: Test duration calculator
  • Supported: Experiment scheduler
  • Supported: Experiment workflow and approval
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Form fill analysis
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: Results segmentation
  • Supported: CSV export

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Content Management System Integration
  • Supported: Integration with CRM or DMP software

Optimizely Web Experimentation Screenshots

Screenshot of the visual editor, used to make changes to the appearance and layout of a website.Screenshot of the results dashboard that displays experiment results.Screenshot of the integrations page, where integrations can be enabled.Screenshot of Advanced Audience Targeting: Custom Real-Time Segments provide customers with the ability to create rapidly-updating segments which can be used as audiences for testing or personalization. These segments can be based on profile data, omni-channel behaviors, and AI-based observations.Screenshot of AI Content Suggestions: AI-powered suggestions in the Visual Editor accelerate ideation.Screenshot of Extensions for Edge: reusable elements minimize developer dependency when launching multiple tests with the same element.

Optimizely Web Experimentation Video

Optimizely Web Experimentation Competitors

Optimizely Web Experimentation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Optimizely Web Experimentation Downloadables

Frequently Asked Questions

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

AB Tasty, VWO, and Adobe Target are common alternatives for Optimizely Web Experimentation.

Reviewers rate Traffic allocation control highest, with a score of 9.4.

The most common users of Optimizely Web Experimentation are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(502)

Attribute Ratings

Reviews

(76-100 of 186)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Split Testing. It makes it very clear when one of many options is declared "the winner".
  • Targeting classes and other HTML/CSS elements when making changes.
  • Serving up different digital experiences to different demographics.
  • The preview window is very buggy. Often, tests will break, and something the bugs will cause the website to look wonky and broken as well--when it isn't actually broken. It really needs to be a more seamless experience, because it is sometimes hard to trust the preview window when you're trying to see how the test will look to hundreds of thousands of people.
  • Load times. Sometimes the load times for certain pages in the app are very long.
  • The HTML editor pane when clicking on an element that has a ton of nested HTML can often bug out and only show the first 10 - 20 lines of code before going completely blank. It would be really awesome if we could fully switch the view to HTML view, choose our elements and classes that way, and then switch back to the Visual view.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer support.
  • Training.
  • Making testing simple.
  • I would like the ability to force a cache clear on the snippet each time the snippet changes, instead of based on time settings. This may be possible with Optimizely Edge.
  • The ability to see changes made to each test individually (not just all changes made).
September 11, 2019

Optimizely Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Extremely intuitive interface with excellent usability, without sacrificing features. You could almost just read and use some common sense, and be able to use 80%+ of the features the first time you load the tool - incredibly intuitive.
  • Drag and Drop/Click and Pull functionality that is present throughout the tool, allows for seamless changes and updates, which can be much more cumbersome in other tools - potentially leading to more errors in campaign setup.
  • The WYSIWYG (What You See Is What You Get) Editor is the best that I have personally used.
  • Optimizely technical support is second to none, in both their expertise, as well as their friendliness and willingness to help.
  • Integrates well with Adobe Analytics.
  • One specific point, is I wish Optimizely gave you the ability to copy an audience. It's an extremely simple feature, and one that we've requested, but probably just on the back log currently.
  • Sometimes it can take quite some time to upload changes from a campaign to the CDN. It varies by client and implementation, but can be a pain point at times.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • With Optimizely we can make changes in the user interface of any web page. So let's say if you notice any UI related issue of a web page then you can directly fix it through Optimizely with deploying any production build.
  • With Optimizely we can implement AB Testing through which we can compare the different versions of the same web page for performance and for better customer experience.
  • You can easily enable and disable Optimizely on the website through highly configurable Admin panel.
  • Training on the tool for internal business users both on the development and consultancy side.
  • Increase in page load time due to the Optimizely snippet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • A/B Testing
  • Testing Reporting
  • User Roles
  • Has become more complex over time for marketers to use without IT support.
  • Tracks conversions really well, but not as strong with testing recurring billing or B2B down funnel when the converter isn't the purchaser.
  • Can add page load time since it's render-blocking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Swapping out content, such as banners or icons.
  • Personalizing a landing page based on URL parameters for non-organic or direct traffic.
  • Testing new site experiences before developing them fully to validate the business case for the change.
  • The integration with Google Analytics is not great.
  • Designing changes for responsive design usually requires building a custom extension.
  • It can slow down page loads if you don't do a good job archiving audiences and experiments when no longer in use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A user-friendly (usability) interface for day to day experience setup and monitoring.
  • A novice can easily set up simple experiments, but an advanced user can set up more complex experiments with code/etc.
  • Customer service, customer support, and support architects are impressively responsive and knowledgable.
  • I just received an auto-generated notification that we've used 80% of our impressions in the first three months of our contract (yikes!!!!). I had mistakenly been going off visitors and thought we were ok. I had to dig for a while to even find where these this logged, and even then I'm not sure which experiments are burning through the impressions. I had to negotiate (internally) to get the budget for the expanded contract to the higher tier with more impressions, so I'm not sure whether I'll be able to talk my way into a mid-year budget review to further expand/extend my contract. Otherwise, I'm guessing I'll have to shut down Optimizely for the next nine months. Bottom line: I felt entirely blindsided by the lack of visibility for how many impressions we were burning through.
César Costas Carrera | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The traffic reports don't seem to be far from our internal traffic reports.
  • Non-coders appreciate the interface and graphs.
  • It's slow at loading and it's blocking, so it damages your site performance.
  • It uses a naive approach, where two tests running in the same page are still two A/B tests, not an A/B/C, damaging the results due to interference.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy set up of simpler A/B tests.
  • Semi real-time results dashboard.
  • Easy integration with in-house analytics.
  • Good API documentation.
  • No i18n support by default - we had to build it for ourselves.
  • For ease of use, some complexity is hidden away which you would need to understand in order to optimize your site's page load time.
  • The audit trail is almost unusable, as the history view lacks a lot of basic features.
  • There's no way to do a proper approval workflow.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Optimizely did a good job of defining a developer interface for the business problem at hand.
  • Running multiple experiments is done well by Optimizely.
  • Audience targeting.
  • The full stack Python SDK made a synchronous request to Optimizely for every call just to activate users. This was too much for a critical piece of our functionality.
  • I found the environments concept a little clunky.
  • Does not fee like a unified product across web/full stack.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Tech support.
  • Great WYSIWYG.
  • Reliable results.
  • Larger footprint than IT is happy with (Slower Page Speed).
  • Conflicts between varying running experiments and our current tech stack running.
  • Content flash (Page loads then changes in front of user).
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • User Support: you can see that they at least try to take care of their customers.
  • The tool was moderately useful for A/B testing with a decently friendly UX/UI.
  • Made the mistake of changing prices on existing customers for the same or less features.
  • Still drags down page performance.
Emily Emmer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple technical interface that allows for marketing-centric A/B testing, it pulls the power of experimentation back into Marketing's wheelhouse.
  • Excellent support resources: It's easy to get customer support on the phone and they're fully equipped to resolve issues.
  • Great training and certification resources.
  • Limited visibility to product roadmap and ability to influence that roadmap.
  • Mandatory transition to new platform with no access to previous testing was inconvenient (2018).
  • Creating swim-lane testing for tests with the same conversion metric is a bit cumbersome.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Can target a feature to a specific audience like desktop Chrome users only.
  • Can do multiple layers of A/B testing.
  • Can roll out a new design test in a matter of hours.
  • The webapp itself is sometimes slow to load.
  • The code change difference is one giant string, would be easier if formatted for readability.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Faster test deployment
  • Immediate access to test results
  • Helpful customer support team
  • Testing on back-end requires using Optimizely's full stack, so it doesn't come with Optimizely X
  • If you ever need to use the change log, it's very bare bones
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Making the changes to your page is pretty simple, just click on an element and edit the code.
  • Has great scheduling functionality.
  • Partitioning of experiments by project makes it all run faster and is easier to organize.
  • Actual creation of an A/B test is confusing and difficult (like the differences between Pages vs URLs etc.).
  • Setting up a URL Redirect Experiment is so convoluted it seems like it's not even a feature Optimizely wants you to use. Instead, it's like I'm tricking Optimizely into alternating between 2 URLs. That really needs to be cleaned up as it would be very helpful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Intuitive enough to set up a simple A/B test for any user
  • Being able to selecting testing components on the site
  • Reporting
  • Debugging feature
  • Debugging feature could be improved. It doesn't always work perfectly!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The separation between idea organization (PM) and test experimentation.
  • Clean, easily navigable interface.
  • Integration with tools like JIRA and Slack makes it easy to stay organized.
  • The analysis input is not obvious and requires a few too many clicks to find an update.
  • A few UX tweaks can make a big difference - ex. in PM, you need to click a section, then click again to start typing. One click should be enough.
  • Allow deletion of PM categories.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple UX, easy to navigate
  • Powerful targeting and audience creation
  • Flexible and able to handle all our testing demands
  • Ability to save JS and CSS changes at the same time when using the code editor
  • A way to organise active tests into groups
  • A way to delete unnecessary archive tests and campaigns
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy element selector. Users don't need to know code to pick out certain elements.
  • Audience inclusions and exclusions list is easy to use and straight forward.
  • Clear reporting dashboard allows you to see the results and understand them quickly.
  • On some tests, it takes a while to set up metrics, e.g. redirect tests. It is hard to set up metrics for both the original page and the redirect page.
Emanuell Dan Minciu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly - it's super easy and intuitive to create and launch a test
  • Fast - the app itself runs smoothly and the whole process of launching a test can be as quick as a few minutes
  • Clear feedback - you get a detailed summary of how your test performs (be it either good or bad)
  • Expand on the API - build on the current documentation with the aim of helping developers move tests in their own codebases
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