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Optimizely Web Experimentation

Optimizely Web Experimentation

Overview

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

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Recent Reviews

Data has no opinions

8 out of 10
April 16, 2024
Incentivized
It's simple for us, we want to make data driven decisions and Optimizely Web Experimentation gives us the tools and data we need to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 33 features
  • a/b experiment testing (95)
    9.3
    93%
  • Standard visitor segmentation (87)
    8.9
    89%
  • Test significance (87)
    8.5
    85%
  • Preview mode (85)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

1 video

Optimizely Web Experimentation Review from a Director of Partnerships
08:08
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Pricing

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What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.optimizely.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

8
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

8.6
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

8.3
Avg 8.6
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Product Details

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers marketers to conduct fast experiments and personalization campaigns without relying heavily on technical resources. Marketers can test various user interactions, make website changes backed by data, deliver personalized customer experiences, and do it all from edge networks.

Optimizely provides a single workspace for experimentation collaborators to have control and visibility across their experiments — from setting up experiment components to interpreting test results — ultimately to improve velocity and collaboration, and elevate performance.

Optimizely Web Experimentation Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Mobile app testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Preview mode
  • Supported: Test duration calculator
  • Supported: Experiment scheduler
  • Supported: Experiment workflow and approval
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Form fill analysis
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: CSV export

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Content Management System Integration
  • Supported: Integration with CRM or DMP software

Optimizely Web Experimentation Screenshots

Screenshot of the visual editor, used to make changes to the appearance and layout of a website.Screenshot of the results dashboard that displays experiment results.Screenshot of the integrations page, where integrations can be enabled.Screenshot of Advanced Audience Targeting: Custom Real-Time Segments provide customers with the ability to create rapidly-updating segments which can be used as audiences for testing or personalization. These segments can be based on profile data, omni-channel behaviors, and AI-based observations.Screenshot of AI Content Suggestions: AI-powered suggestions in the Visual Editor accelerate ideation.Screenshot of Extensions for Edge: reusable elements minimize developer dependency when launching multiple tests with the same element.

Optimizely Web Experimentation Videos

Optimizely Web Experimentation Competitors

Optimizely Web Experimentation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Optimizely Web Experimentation Downloadables

Frequently Asked Questions

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

AB Tasty, VWO, and Adobe Target are common alternatives for Optimizely Web Experimentation.

Reviewers rate Traffic allocation control highest, with a score of 9.4.

The most common users of Optimizely Web Experimentation are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(495)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
  • Our client has been happy with the tools. The set-up and execution of experiments is relatively simple. It has been used extensively to test content, banners, sign-ups, and product locations.
  • The design needs of the client has required a lot of developer experience to create test content and integration with site functionality that's not 'out of the box'.
  • In my current role I am not measuring the product performance.
The client has been very satisfied with the results and learnings.
Optimizely can be a powerful experimentation tool if there are resources devoted to implementing it correctly and maintaining a robust testing program.
4
Analytics, Optimization, and Reporting
1
In my job capacity I work to handle implementation and support of all 3rd party tools, including Adobe Analytics, Google Analytics, eBay Enterprise Attribution, Coremetrics, DART, Mediamind, Ensighten, Tealium, and Adobe Dynamic Tag Manager, etc.
  • A/B & Multivariate testing on a retail website.
Adobe Test & Target - not chosen due to cost and set-up requirements.
  • Professional services company
We implemented the product for the client using a tag management system. We manage all of the client's analytics and 3rd party tools through the TMS on their behalf.
The implementation through the tag management system took a bit of trial and error at first, mostly due to the asynchronous nature of the TMS. We had to manipulate the implementation to assure that the Optimizely code was written to the page at the right time to allow the experiment content load in the browser without showing any of the original content first. We also needed to make some adjustments to the TMS code to get the integration with Site Catalyst timed appropriately.
  • Self-taught
Product training is always preferred over self-training. This helps to have multiple people with a similar product skill-set available to assist with projects and train others to the same level of expertise.
There has been a lot of experiment integration with site functionality like email sign up, add-to-cart, product display grids/positions, custom espots with additional functionality, etc.
No
Client initially wanted to prove out the ROI of the product.
We have had fairly quick responses to requests for support and any issues have been worked out in a timely manner.
Not a lot of documentation or best practice information. Interface is simple, but not very intuitive.
We have had some issues with screen flicker when loading experiment content. We had to dial back some of the creative changes to load smaller files.
  • Adobe Analytics (Site Catalyst)
  • Adobe Dynamic Tag Manager
All of the coding is handled through the Adobe Dynamic Tag Manager. Some difficulty working with the asynchronous default functionality of the tag manager at first.
  • Many of our clients also use eBay Enterprise Attribution (formerly ClearSaleing).
It's unknown if eBay Enterprise Attribution has plans to integrate with Optimizely.
This was handled mostly on the client side.
N/A
Douglas Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The best thing about Optimizely is how quick and easy it is to use. With one line of JavaScript, you are able to install Optimizely on your website and start testing.
  • Design and dev work is no longer a bottleneck to start testing. Simply open up the Optimizely dashboard and use their WYSIWYG editor (What you see is what you get) to start changing content. If you are lucky enough to have design and dev resources, then you can simply create a redirect test that points to your new design.
  • The product excels at creating tests quickly and getting up and running. Results are also easy to read and no dev experience is necessary to get started.
  • We have been able to lift our conversion rates by 30% across various content assets since running Optimizely. This has, of course, had an effect on increasing signups and increasing revenue.
There is no reason to not renew our usage of Optimizely.
6
Conversion Optimization person
Traffic Marketing Manager
VP Marketing
Dir. of Online Marketing
Front-End Web Developer
Developer Manager
2
We have an Engineering Manager and a Front-End developer helping to manage our Optimizely software.
  • Optimizely is used to A/B test our entire website and marketing landing pages. By creating different types of content around different products and features, across different sources of traffic, we are able to test various messaging to find the 'optimal' one that works for a specific segment.
  • Implemented in-house
Ensure that your Optimizely JS script is loaded in the header of the page. The reason for this is that the DOM loads the page, and if you are changing elements on the page in your variation, Optimizely needs to know this before the page loads so that it can make those changes for your variation.
  • Self-taught
Optimizely has a lot of documentation on how to use their product. Reading these docs and experimenting with the product is the best way to get acquainted.
We added a custom event to Optimizely, to track a signup event from our application, in addition to Optimizely page view and click goals.
Yes
I'm not sure if our support is premium, but we do have access to phone and email support.
Their technical engineers are experts on testing and their tool, and have always answered my questions promptly and accurately.
Though you don't need to be technically savvy to use Optimizely, it can help. Understanding what a DOM (Document Object Model) is and how the web basically works will help you to create variations and goals much more easily.
Optimizely is usually up 100% of the time. When there is downtime, it is usually very brief.
Optimizely refreshes automatically, so the speed and throughput is more than enough to use the product and analyze its data.
  • We have integrated Optimizely with CrazyEgg and Mixpanel.
These are one click integrations and very easy to include with Optimizely experiments.
I was not here during the sales process.
Jeremy Cox | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • The product makes A/B Testing easy.
  • The technical support staff is very quick to respond and very helpful.
  • Most things require no knowledge of html, java or CSS.
  • There are discrepancies between the Optimizely visitor count and Google Analytics. I have been unable to resolve why these differences occur. The differences are small except with regards to mobile traffic.
  • I am not convinced the mobile tracking works as intended. Differences with Google Analytics are fairly large.
  • The product has allowed us to quantify $500k in revenue gains and saves (not implementing poor test outcomes). This number is soft, and will certainly decrease as gains become harder to realize.
Switching costs would be high, but the platform does what we require of it.
3
Web Analytics.
3
The people that use the platform are the ones who support it. IT does not need to support this system.
  • A/B Testing.
  • Conversion Rate Optimization.
This was our first A/B Testing platform.
I was not part of the implementation. The decision to go with Optimizely was made before I began working here.
  • Implemented in-house
I was not a part of this, but I know we implemented it by simply adding a script to each of our webpages. We even supplement the tests with in-house conversion data through a nightly feed. I'm not sure how difficult this part of the implementation was.
I am not very familiar with the implementation process. I did help set this up on sites after we had been using the service. I had no html background, but it was not difficult to implement using CMS.
  • Self-taught
The program is very easy to learn, and as more difficult tests are implemented, they have been very helpful in guiding us along the way.
We have in-house (off-site) conversion data that we tie back to tests. This is accomplished through a nightly feed of data to Optimizely and helps us with test results.
They are quick to respond and provide great help to get tests up and running.
In order to implement most tests, little knowledge of html, java and css are required. More complicated tests require some of this knowledge, but the tech staff provides outstanding guidance and is very responsive.
I have not had any issues with availability.
The speed of implementing tests is instantaneous.
  • Google Analytics
  • In-house data
  • clicktale
This was fairly simple to implement.
  • Data warehouse
We are in the early stages of thinking about this. Ideally it would be nice to get clickstream data into our data warehouse from Optimizely tests.
I was not involved in the sales process, but they have been great post-sale.
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