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Optimo has proven to be an invaluable tool for users in several industries, offering solutions to various business problems. One of the …
Overview
What is OPTIMOGOV?
OPTIMOGOV is a venue and events management solution that offers streamlined booking and event planning tools.
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What is OPTIMOGOV?
OPTIMOGOV is a venue and events management solution that offers streamlined booking and event planning tools.
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- Setup fee required
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
What is OPTIMOGOV?
OptimoGov's LGO platform
is designed to help councils manage bookable spaces and
tickets, within a community engagement self-service
platform. The platform also
enables council staff to automate and streamline the entire booking fulfillment
and management process, with the goal of driving time savings and optimal asset
utilisation.
The vendor states OptimoGov has been widely adopted by Local Government Organisations in the UK, Australia, and New Zealand as an essential component of their technology stack. With a 22-year track record in the venues and events technology space, OptimoGov has become the go-to solution for managing multiple business units across councils, including events, event permits, parks and recreation, community venues, courses and classes, sports allocation, registrations, internal bookings, libraries, street banners, bulky waste collection, memberships, and public ticketing events.
OPTIMOGOV Features
Virtual Event Features
- Supported: Registration, RSVP, and ticketing
- Supported: Email marketing
- Supported: Event analytics
Online Events Marketing Features
- Supported: Branding options
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Event registration
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
Additional Features
- Supported: Online Venue, Event, Facility & Resource Integrated Calendar
- Supported: Automated Invoicing
- Supported: Event Task Management and Run Sheets
- Supported: Automated Notification
- Supported: Corporate Booking Builder
- Supported: Reporting and Dashboard
- Supported: Online Public Ticketing and Registration
- Supported: Online Public Casual and Regular Bookings
- Supported: Online Waste Booking
- Supported: Single Sign-on My Bookings
OPTIMOGOV Screenshots
OPTIMOGOV Integrations
- Microsoft Dynamics 365
- BPAY
- TechnologyOne
- Oracle
- Civica
- SAP
- Salesforce
- Secure Pay
- Australia Post
- Docu Sign
OPTIMOGOV Competitors
- SpacetoCo
- Artifax Event
- Attekus
- Momentus
OPTIMOGOV Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Australia, New Zealand, United Kingdom, Canada, Middle East |
OPTIMOGOV Downloadables
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Optimo has proven to be an invaluable tool for users in several industries, offering solutions to various business problems. One of the key use cases is event management, where Optimo excels at streamlining the entire process. Users have found it helpful for managing events of all sizes, allowing them to efficiently coordinate tasks, track revenue streams, and improve management controls. With its customizable features, Optimo can be tailored to meet the specific needs of small and medium organizations, making it a versatile solution.
Another significant business problem that Optimo addresses is sales and delivery efficiency. Users have reported increased sales and improved delivery processes after implementing Optimo. The software's user-friendly interface and robust communication capabilities enable seamless coordination among team members, resulting in a positive experience for users. Additionally, the outstanding customer support provided by the Optimo team further contributes to overall satisfaction.
Furthermore, Optimo proves beneficial in client education and customer service. Users appreciate the platform's comprehensive training resources and responsive support team, as they assist in the efficient onboarding of clients and addressing any queries or issues that may arise. This exceptional level of customer service has led to satisfied clients who recognize the software's flow and functionality.
Lastly, Optimo offers an all-in-one platform for venue and event management. This integration of various functionalities makes it a game changer in the industry by simplifying complex processes. The comprehensive dashboard provides access to vital information needed for decision-making, allowing management teams to forecast and prepare for events effectively.
In summary, Optimo solves multiple business problems across several industries. It empowers users with tools for seamless event management, increased sales and delivery efficiency, exceptional customer service and education, and an all-in-one platform for venue management. Its user-centric approach makes it a valuable asset for companies looking to optimize their operations.
Easy to Use: Users have consistently praised Optimo for its ease of use, with multiple reviewers highlighting how the application can be used by anyone and adds value to their business. The intuitive interface and user-friendly design make it simple for users to navigate through the software without much training or technical expertise.
Flexible and Customizable: Many users appreciate the configurability of Optimo's settings and the ability to customize the system based on their specific business needs. This flexibility allows users to tailor the software according to their requirements, ensuring that it aligns perfectly with their event management processes. The availability of numerous APIs and data fields also enables seamless integration with other CRM software and empowers users to build their own applications.
Excellent Customer Support: Optimo's customer support has received high praise from users who describe it as great. Reviewers appreciate the ongoing training program offered by Optimo, which ensures that they are well-equipped with the knowledge needed to leverage new releases effectively. The well-trained staff provides invaluable assistance during implementation and beyond, making Optimo a trusted partner in managing events.
Difficult to use: Some users have found Optimo difficult to use due to the lack of features available in the module. The limited functionality has made it challenging for these users to navigate and utilize the software effectively.
Outdated user interface: Several reviewers have expressed dissatisfaction with Optimo's outdated user interface. This outdated design not only contributes to the difficulty in using the software but also gives it a less modern and visually appealing appearance.
Lack of flexibility as a desktop application: Users have mentioned that Optimo's status as a desktop application limits its flexibility compared to web-based applications. This lack of flexibility restricts their ability to access and work on Optimo from different locations or devices, which can be inconvenient for some users who require more mobility in their work processes.