TrustRadius
Oracle Contact On Demand is a call center software offering from Oracle.https://media.trustradius.com/product-logos/Uj/vj/ITT0T4B26LSA.pngOracle on DemandIt is used within my department, it allows customers to contact us via e-mail.,Helps with finding the right answers quickly We are able to see how satisfied our customers are Solution library is helpful,It could be more intuitive Font and colors are monotonous Not clear for beginner users,6,Concise reports Clear commnication Priorities are clear,No,Salesforce,ADP Workforce Now, Salesforce App Cloud, JIRA Service DeskUnspecified
Oracle Contact On Demand
6 Ratings
Score 6.0 out of 101
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Oracle Contact On Demand Reviews

Oracle Contact On Demand
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.0 out of 101

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March 15, 2018

Oracle on Demand

Score 6 out of 10
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It is used within my department, it allows customers to contact us via e-mail.
  • Helps with finding the right answers quickly
  • We are able to see how satisfied our customers are
  • Solution library is helpful
  • It could be more intuitive
  • Font and colors are monotonous
  • Not clear for beginner users
Medium to large companies with multiple departments (i.e. Sales, Marketing, Call Center, etc.)
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Oracle Contact On Demand Scorecard Summary

About Oracle Contact On Demand

Oracle Contact On Demand is a call center software offering from Oracle.
Categories:  Contact Center