A great tool with not so great infrastructure
Oracle CPQ is connected with Salesforce in our company. It's used by many of our major business groups to create quotes. Sales reps use it …
Starting at $240 per month per user
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What is Oracle CPQ?
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
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Popular Features
- Quote sharing/sending (16)8.484%
- Configuration options (16)7.979%
- Product configuration (16)7.979%
- Price adjustment (16)7.373%
Pricing
CPQ Pricing
$240.00
Cloud
per month per user
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
CPQsuite Demo (7.5 minutes)
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Oracle CPQ Training | Oracle CPQ Certification Course Demo | What is Oracle CPQ | MindMajix
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Oracle CPQ Cloud Service 2017 1Z0-976 questions and answers|CertTree
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1Z0-436 exam Oracle CPQ Cloud Service 2016 Implementation Specialist | 1Z0-436 PDF Answers
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What is Oracle CPQ?
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
Oracle CPQ Competitors
Oracle CPQ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
Reviewers rate Quote sharing/sending highest, with a score of 8.4.
The most common users of Oracle CPQ are from Enterprises (1,001+ employees).
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Reviews and Ratings
(54)Attribute Ratings
Reviews
(26-44 of 44)Companies can't remove reviews or game the system. Here's why
February 04, 2015
Reverse Integration of Verizon's Business Solutions into Terremark's BigMachine leads to the 2011 Big Innovations Award
Score 7 out of 10
Vetted Review
Verified User
Verizon uses it as our Enterprise Solutions (Cloud, Colocation, Managed Solutions, etc) quote to order sales tool.
- BigMachines allows Verizon Sales Engineers to configure very complicated solutions across multiple product families (Cloud, Colocation, Network, Managed Services, Data Backup and Restore) while ensuring our companies with 60+ data centers can provision the services using our own provisioning processes and applications.
- BigMachines allows us to have multiple lines of business within the same application such as Partners, Public Sector, Commercial and internal business quoting.
- The BigMachine SaaS engine is pliable enough for us to reverse integrate Verizon legacy products and services into Terremark's portfolio, while adhering to the large company nuances that had to be added for a successful implementation.
- BMI has a segregated process and permssions for quoting the Public Sector services and Partner programs using different rates and discounting schemes.
- A migration of parts and data tables to multiple environments (Dev, Test, Prod) along with the ability to track changes at a granular level.
- BigMachines works best in Firefox but not as stellar in Microsoft Explorer. Our company compliant browser is MS IE and not all users can install Firefox.
- A New User Access process that will forward approval to a group of users. Managing a user list of 300+ is nearly impossible. BMI lists users by first name or last name, in a long, arduous listing like the old DOS days. NO ATTEMPT to update the user management portion has been addressed. Just missed promises.
- More advanced and granular discount and customer engineering approval processes and stages.
- Discouting works great and we segregate on 5 different layers.
- NOT Improved automated report generation interface and tools. It has rudimentary reporting capabilities that cannot be used during working hours or site speed/use is hampered. No changes to the reporting tool have ever been delivered since our initial use 5 years ago.
- Ever since Oracle purchased BigMachines they no longer keep in contact with us. Our issues are tickets that repeat (printing queue issues) and we have limited, very very very limited interaction with humans as we use to.
- BigIdeas!? No more BigIdea conferences to interact with the BMI development team, managers and service groups that service our Verizon account. Oracle dropped this off the map and inserted it into some other "Oracle" event that no longer has any meaning. Upset as a long time 5+ year customer on this issue.
December 18, 2014
My BigMachines CPQ Review
BigMachines CPQ is the only quoting tool used in Polycom, it exists in 2 flavors, one is integrated with Salesforce which is used by internal users and the other flavor is standalone used exclusively by [our] partners (direct & indirect). The quoting tool is currently used by field sales, field service (renewals) reps, product managers, and system engineers etc.
Current Business problems:
1) Multipricebook Quotes with Salesforce opportunity, limitations in BigMachines restricts only one price book per quote we BigMachines Pricebook (very few Customers Mulitpricebook functionality), we overcome by building a custom solution in salesforce which is really time-consuming exercises for sales especially when they build quotes for Global Partners & Customers.
2) Exporting SKUs from an Excel attachment - for renewals, Service sales gets 200+ SKU in Excel. Currently, BigMachines doesn't have a standard functionality to load SKUs from an Excel sheet and create a quote.
3) WebServices Calls from external systems, BigMachines does not encourage web services calls from external systems, hence we need to bring in all operational data from other systems, stored in data tables, which is not a good practise.
4) Integration with Oracle Applications (ERP) - As Oracle acquired BigMachines, we are looking for standard ERP integration for application modules (OM, INV, TCA, etc.).
Current Business problems:
1) Multipricebook Quotes with Salesforce opportunity, limitations in BigMachines restricts only one price book per quote we BigMachines Pricebook (very few Customers Mulitpricebook functionality), we overcome by building a custom solution in salesforce which is really time-consuming exercises for sales especially when they build quotes for Global Partners & Customers.
2) Exporting SKUs from an Excel attachment - for renewals, Service sales gets 200+ SKU in Excel. Currently, BigMachines doesn't have a standard functionality to load SKUs from an Excel sheet and create a quote.
3) WebServices Calls from external systems, BigMachines does not encourage web services calls from external systems, hence we need to bring in all operational data from other systems, stored in data tables, which is not a good practise.
4) Integration with Oracle Applications (ERP) - As Oracle acquired BigMachines, we are looking for standard ERP integration for application modules (OM, INV, TCA, etc.).
- Fast, easy access, good user interface, not much training needed for end users.
- SFDC Integration makes it easy for our sales people to complete the final Customer Quote & Proposal in one shot rather using different systems.
- Ability to support complex configuration rules for various product lines.
- Good admin features, easy customization that can be used for simple solutions as well as very advanced ones.
- Good customer support, CSA meetings, taking feedback from customers and trying to implement in future releases.
- Multicurrency and Multipricebook Quotes with SDFC
- Cannot join Data tables in a single BMQL, need to write complex loops to join 3 to 4 data tables.
- Ajax enabled options in Recommendation Rules, Recommendation Item Rules like what we have in Constraint rules (don't want full page refresh for all firing rules).
- Configuration flow (layout) can be better, although it's drag and drop from Version 12, we'd like to have better page layouts and better error messages for users (like dialog boxes).
- Dynamic Menu population for Single Select Menu & Multi Select Menu Attributes - the list of values can be dynamic by querying from a data table, right now it's all hard coded. For all new menu additions, we need to add them manually and deploy the whole configuration.
December 02, 2014
A Powerful tool, but not for everyone
Score 5 out of 10
Vetted Review
Verified User
- The ability to configure complex packages and bundles with highly advanced configuration rules.
- The document engine is a powerful tool that gives great control on what the finished quote will look like
- Most recently, the Admin screen is very user-friendly and easy for a new user to pick it up and use
- Advanced coding for some areas in config and pricing engine are written in BML. This Java-like code may be a bit tricky for someone trying to write very advanced configuration rules or advanced pricing.
- The flagship system needs to have an easier way to enter in pricing. In the BMX version, pricing is handled through multiple matricies, but in the flagship it is compiled into one ugly rule.
- Customization. Other software comes with tools to help customize the "look and feel" quickly. To get a re-vamped look on the flagship product, you'll need a CSS expert.
BigMachines is being used primarily by the Field Sales department and Inside Sales team to create quotes quickly and efficiently.
- The administration of the product is quite easy and straightforward. You can quickly setup products and configuration formulas. It's a simple process, but you can make it advanced via the powerful administration tools.
- BigMachines Express is a Force.com native application built directly into Salesforce, creating a seamless experience for users.
- The Quoting module can help you create really professional-looking quotes and proposals.
- The software could use a more robust approval workflow system. Currently it interfaces with the Sales Price field within Salesforce which can make setting discount levels outside of the tool difficult due to Sales Price being your new List Price.
- Needs more grouping/nesting options in the Quoting module.
- Would be nice to be able to clone Configuration Rules as they can get quite complex.
July 25, 2014
Best CPQ Platform that integrates with Salesforce
Bigmachines was used to launch our retail sales initiative. To build and manage quotes from internal sales and channel partners.
- Salesforce Integration
- Pricing, Managing part numbers
- Data tables.
- Dynamic pick lists
- Document engine
- User interface was difficult to make changes to
July 23, 2014
My Review
At Brocade, BigMachines was an essential piece of the sales process. We integrated the quoting tool into Salesforce.com and setup single sign on to allow a seamless integration of the two platforms. The sales reps that I trained and supported found BigMachines to be really valuable and easy to use.
- Smartphone deal approvals
- Customization
- Single sign on
- Reporting
July 21, 2014
My life with BigMachines
We have started rolling out this product for each department. We are hitting a great adoption ratio as well. BigMachines is very intuitive, nice and easy to configure. At the same time it has so many limitations.
- You can configure the product very effectively. You can write the Rules to "constrain the questions", " Hide/UnHide the questions" and recommend the parts
- Approval workflow is key
- Proposal Generation is positive, which is not effective though.
- Proposal Generation is quite harder and it's time consuming.
- Too Many limitations. The basic product will work only for small sized businesses only. For a mid-size/full size business we have to do lot of customisations, which is tough.
- CSS is one of the major challenges.
- Data-tables are flat.
- The webservices APIs need improvement.
- FTP transfers need to be upgraded.
- Subversion is not available
July 18, 2014
BMI review
CPQ for a variety of products. Used by several departments at current client. Transitioning excel pricing engines into BigMachines, creating quotes and proposals and handling approvals.
- The configuration side of BigMachines makes it very easy to create consistent product configurators.
- So far, approval sequences are flexible enough to handle our scenarios.
- Integration with Salesforce is a big plus.
- Ability to define classes in BML would be great, but probably unlikely.
- Ability to pass a line (within a line_process) to a BML Utility function as a parameter would be excellent.
- Doc Engine needs a lot of work. Many times, I need to use firefox developer tools to manually adjust HTML in order to get it to look right. DOCX output particularly seems buggier than PDF output.
July 15, 2014
Hard to steer, but once on autopilot, then its great
We needed a strong CPQ engine to do our quoting processes. After reviewing most of the ones that were out there, nothing compared to Big Machines. It was initially implemented as a stand alone platform then integrated with Salesforce.
- Strong Configure Price Quote(CPQ) engine
- Flexible enough to handle any business processes you may have
- Integrates seemlessly with Salesforce to make it a much better experience with the sales users
- Can be used as a shopping cart engine as well
- Too complex at times
- Some API calls don't seem to work the same way as the UI calls
- The document engine is pretty slow
- Sometimes you need to do a lot of coding to acheive a small functionality
- Approval process is not mobile friendly
April 13, 2014
BMX to drive your quoting process
Score 10 out of 10
Vetted Review
Verified User
- We use the Express version which for a smaller product catalog without a complex pricing model is a great solution.
- This product is much cheaper and much easier to implement than the Enterprise version of BigMachines, but for the right situation is a great value.
- This works right inside Salesforce and works like it is part of Salesforce. If you and your team is comfortable with Salesforce then this product just feels like another Salesforce application.
- Just like with Salesforce without going outside the existing product you have some limits in formatting the product.
- The HTML editor for laying out your proposal templates is very basic. You really need to do the design work outside of BigMachines and then import the template into Salesforce.
- We used just use a free online WYSIWYG editor but for what we have seen you can use pretty much any HTML editor. It really depends on your level of sophistication and what you are comfortable using
- This one is being corrected with the latest release, but when we did our implementation the lack of a true formula field made some things tricky.
January 14, 2014
Very good industry standard CPQ solution
Score 8 out of 10
Vetted Review
Verified User
- Configuration engine.
- Approval workflows.
- Integration with CRM.
- Document engine.
- User interface.
- Advanced API access.
January 14, 2014
OK tool
Score 6 out of 10
Vetted Review
Verified User
- I like how the validation/hiding/constraint rules are very easy to create without coding intervention.
- The mobile approval is a nice feature to have.
- Templates are not easily modified unless it is written with CSS.
- No spell check on the document editor
November 19, 2013
Use Bigmachines
Score 8 out of 10
Vetted Review
Verified User
- The product is very intuitive!
- Bigmachines's tech support is very efficient and helpful!
- The fact that the product is so wide and there are so many possibilities is making the day to day job easier!
- The Doc Engine platform needs a makeover.
- Arrays in BigMachines still need to be better. For example Ajax in arrays is not working.
November 09, 2013
Smooth sailing with BigMachines
Score 9 out of 10
Vetted Review
Verified User
- Provides a comprehensive sales solution - replaced 2 separate tools we were using for quoting and legal terms.
- Intelligent built-in process flow allows for faster re-approvals and quote turnaround.
- It is a very user friendly tool - basic training is usually enough to get started, and the rest can be picked up as you go.
- Updating customer information, like billing account numbers, addresses, and contact information is not easy.
- Changing the term on the quote is not an easy task and requires taking the quote back to design.
- The quote history page contains too much information and is very difficult to find what you are looking for.
November 08, 2013
BigMachines is a BigDeal!
Score 9 out of 10
Vetted Review
Verified User
- BigMachines makes it easy for business people or beginning developers to help configure they're own product.
- BigMachines has a great configuration element. It can handle some very complex configurations, and often handles add-ons like calls to webservices pretty well.
- BigMachines (the company) usually does a great job of helping the customer when they get stuck on an issue. In my experience, when we open a case, someone responds fairly quickly.
- DocEngine needs some serious help. It's buggy, not user friendly, and in general not very consistent. The DocX output type is especially challenging to work with.
- The Help section of BigMachines has been downright neglected it seems. The articles are very basic, and as a developer it can be very frustrating not to be able to find the answers you are looking for with more specific and advanced questions.
November 08, 2013
BigMachines, a maintenance nightmare!
Score 1 out of 10
Vetted Review
Verified User
- It handled heavy calculations very well, i.e. fast.
- It is possible to add any business logic to the system.
- Support and documentation are very poor. The support is bordering on unprofessional. The documentation on how to configure the system is minimal, and Googling information, returns no hits. So the cost of maintenance is high.
- It is very hard to maintain your implementation, and deployment of changes is non-trivial. So the cost of maintenance is high.
- The document engine (the rich text editor part) is so poor we turned back to the xsl markup language to deploy changes faster and have more control. The engine automagically removed variables. So the cost of maintenance is high.
- The user interface make it very hard and time consuming for users to produce quotes.
Score 6 out of 10
Vetted Review
Verified User
- I don’t see any other alternatives, that are based on Salesforce.com and that would support our complexity - complex order outputs, sophisticated configuration engine for complex business rules
- Sarbox compliance - our business rules are very complex and Sarbox makes it much more complicated as you need to track everything.
- It is configurable – just requires time from a system analyst
- I know it can work, but it takes a lot of time, effort and money
- We used to use their virtual administrator service, but experienced a lot of turnover and varying skill levels. We felt we were better off having someone in-house. It does however help to have expertise available from Big Machines. The VA service provides technical depth on their end.
- They have suffered from a lot of growth – both in turnover and burnout of people
October 15, 2012
Requires dedicated admin. UI is poor.
Score 7 out of 10
Vetted Review
Verified User
- For flexibility and a complex offer/contract, I would absolutely recommend the tool with the caveat that this needs to have dedicated admin with a more technical leaning depending upon the volume of changes needed in pricing, contract or For complex offers/contracts, I would give it an 8 or 9
- In the last year BMI has made major improvements in usability and the roadmap continues to reflect their commitment to If it continues as is, by early 2013, I would give 8 or 9 regardless of configuration or offer type, again due to the flexibility and with new improvements, much easier to use.
- It supports all processes we bought it for plus some we don’t use with the exception of publishing a price list.
- For simpler offers, I would give it a 6 or 7 only due to it being designed by an engineer with no usability training whatsoever.
October 15, 2012
Effective CPQ engine, but output DocEngine is unstable.
Score 8 out of 10
Vetted Review
Verified User
- Ability to incorporate business logic within the configurator, i.e. if you buy “x” product, must also include “y” product
- Ability to trigger approvals based on business rules i.e. sales manager approval needed if discount exceeds 20%.
- Ability to trigger approvals based revenue recognition rules i.e. finance approval needed if one module discounted more than the others, finance approval needed in previous contract within 6 months, etc.
- Allowed us to have line-item pricing history.
- The feature that distinguishes BigMachines from its competition is also the feature that needs the most improvement- DocEngine. DocEngine is the tool that creates RTF or PDF documents based on the results of configuration and discounting/approvals. Most competitors do not have an output option, only configuration. It is supposed to be dynamic, but is very unstable and the output can break. We still have to run contracts through legal to ensure that the system has not caused any errors. Part of the issue is stability, and part is administration UI.
- Earlier versions required system administrators to understand a code called “BQL”. It was a system designed by engineers with little thought about non-technical system administrators. The latest releases of the product show much more investment and improvement in this area as they move towards clicks not code configuration.
- Custom pricing/invoicing is difficult, mostly because it’s hard to build logic around “custom” in the system.