Oracle CPQ Cloud Reviews

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Score 7.8 out of 101

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Score 9 out of 10
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As mentioned previously, we have been using Oracle Configurator for many years. Oracle CPQ Cloud is a much more user-friendly application. It has a great user interface. It is easily customized. It has a complex rule system allowing you to guide the user based on a variety of conditions. It is absolutely a more modern, visual choice than Oracle Configurator. The pricing engine in CPQ can handle the most complex pricing agreements.
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September 17, 2019

Oracle CPQ Review

Score 8 out of 10
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Oracle CPQ is more flexible and user-friendly, and it has the necessary features, which helps us with long term maintenance for our product configuration rules.
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September 17, 2019

CPQ -- On Prem Combo

Score 8 out of 10
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Oracle CPQ is a mature product, compared to other vendors.
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March 21, 2019

Oracle CPQ Review

Score 8 out of 10
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We considered Salesforce. Oracle CPQ gives us more flexibility.
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Score 6 out of 10
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We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
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Susan Fisher profile photo
April 13, 2018

Oracle CPQ Review

Score 8 out of 10
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Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
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Gary Sheppard profile photo
Score 9 out of 10
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I'm not very familiar with CPQ alternatives but Oracle (BigMachines) is one of if not the best and largest players in the market. BigMachines founders actually created another alternative after their non-compete agreements ended with Oracle who they sold to. I'm sure their product (Steelbrick) is good but they don't have the backing of a large company like Oracle. This probably helps them in some ways as much as it hinders them though.
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Jack Hui profile photo
Score 9 out of 10
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Oracle CPQ was an easier integration for us than the other options would have been, but it also has more of the options that we were looking for because we use it for multiple purposes. We were happy with the flows we were able to create in the platform and the results we have and since implementing this solution.
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February 02, 2017

Success with CPQ!

Score 10 out of 10
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Our primary concern was a product configurator. Our product configurations and rules are complex and we felt that Oracle CPQ Cloud was best able to demonstrate that they could handle our complex rules. Further, we are an Oracle EBS shop and look forward to an easier time integrating the system with our in-house ERP system.
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Eugine G Amalraj profile photo
December 18, 2014

My BigMachines CPQ Review

Score 8 out of 10
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BigMachines is very customizable to support complex product configurations and [has the] ability to support price books, as we use different marketplace prices for the same product (SKU) seamless Salesforce integration, which is very good and it's easy to export and import data from BMI to SDFC.

I guess we are one of the early BigMachines users (implemented 7 years ago) [there weren't] many quoting solutions at that time.
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Score 10 out of 10
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I don't remember exactly which other products I tested, but it eventually came down to pricing and ease of use vs the other solutions. We were in a situation where we needed a budget-conscious solution that wouldn't break the bank. All the other products we tested were way outside of the ballpark regarding pricing.
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Score 6 out of 10
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Apttus, Evapt and some other Salesforce.com add-ons. We felt other solutions could not handle complex order outputs. They had simplistic printer friendlies – could not do split splinter friendlies. Their configuration engines lacked the ability to support complex business rules for configuration, pricing and discounting.

We also attended their customer summit, and quizzed customers at their summit. We saw people (companies) with way more complex implementations than ours would be which gave us a level of comfort. We asked for a reference from Salesforce.com and confirmed that BigMachines were able to handle the most complex situations. Managing complexity was an important attribute to us.
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Score 8 out of 10
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Our shortlist beyond Big Machines was:
1) Apptus – Their biggest downfall was their lack of responsiveness in the sales cycle. It made us very nervous about their ability to be responsive post sale.
2) Using the Salesforce.com Opportunity Products feature. Salesforce.com native functionality falls short in the following areas: a) Its ability to handle complex pricing bundles; b) no logic for workflow/approvals, e.g. defining which SKUs must go together; c )invoice structure; output to contract/proposal does not exist i.e. creation of Word or PDF file.

We picked BigMachines because of its ability to handle:
a) Integration with Salesforce.com
b) Product Configuration
c) Complex invoice structured
d) Bundled offers
e) Custom SOWs
e) Ability to use “Guided Selling”
f) Ability to generate document outputs (vs on screen pricing)
g)Ability to customize workflow/approvals
h) Mobile Approvals
i) Reporting
j) Future international capabilities
k) Potential for partners/resellers to use system
l) Potential to replace Sant/Qvidian
m) Company viability
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Feature Scorecard Summary

Quote sharing/sending (19)
8.0
Product configuration (19)
8.0
Configuration options (19)
8.1
Pricing rules (18)
7.8
Price adjustment (19)
7.4
Purchase history and open contracts (18)
6.4
Guided selling/Sales portal (18)
6.9
CPQ reporting & analytics (19)
6.0
CPQ-CRM integration (17)
7.5
Attachments to quotes (19)
7.8
Order capturing (8)
8.2

About Oracle CPQ Cloud

Big Machines was one of the best-known vendors in the CPQ space, and was acquired by Oracle in 2013 and integrated into their Customer Experience Cloud. Today the product is called Oracle CPQ Cloud, and works as a connector between a company's CRM and ERP systems. It covers product selection and configuration, pricing and quoting, presentations and proposals, orders and fulfillment, and reporting and analysis.

There are three packages available: Standard (searchable product catalog, configurable products, list and customer-specific pricing, discounting, extensible scripting and data structures, output document integration, CRM integration); Enterprise (Standard plus a native reporting module, batch transaction export to populate data warehouse, sales channel module, eCommerce module); or Premium (Enterprise plus a test environment, multi-source document creation, etc.)
Categories:  CPQ

Oracle CPQ Cloud Competitors

Oracle CPQ Cloud Technical Details

Operating Systems: Unspecified
Mobile Application:No