A great tool with not so great infrastructure
Oracle CPQ is connected with Salesforce in our company. It's used by many of our major business groups to create quotes. Sales reps use it …
Starting at $240 per month per user
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What is Oracle CPQ?
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
Recent Reviews
Awards
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Popular Features
- Quote sharing/sending (16)8.484%
- Configuration options (16)7.979%
- Product configuration (16)7.979%
- Price adjustment (16)7.373%
Pricing
CPQ Pricing
$240.00
Cloud
per month per user
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
CPQsuite Demo (7.5 minutes)
YouTube
Oracle CPQ Training | Oracle CPQ Certification Course Demo | What is Oracle CPQ | MindMajix
YouTube
Oracle CPQ Cloud Service 2017 1Z0-976 questions and answers|CertTree
YouTube
1Z0-436 exam Oracle CPQ Cloud Service 2016 Implementation Specialist | 1Z0-436 PDF Answers
YouTube
Features
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Product Details
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What is Oracle CPQ?
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
Oracle CPQ Competitors
Oracle CPQ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
Reviewers rate Quote sharing/sending highest, with a score of 8.4.
The most common users of Oracle CPQ are from Enterprises (1,001+ employees).
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Reviews and Ratings
(54)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 04, 2015
The best CPQ tool on the market!
Score 9 out of 10
Vetted Review
Verified User
- With most software you either customize the software to fit your process, or you customize your process to fit the software. BigMachines provides customization of its configuration and commerce rules, allowing companies the flexibility to fit to their processes, without requiring customization of the base code. This is not to say that BigMachines is perfect, but compared to the other products out there, BigMachines is far and above their competitors.
- BigMachines listens to their user community's suggestions for feature requests. Their users also have the ability to vote on other people's suggestions. With 4 releases per year, BigMachines is always moving forward with adding features their users want.
- The customer support structure at BigMachines is the most responsive I have ever worked with. Support is a very high priority for them, as is evidenced in their ramp up and training of support personnel. More companies should model their customer support after BigMachines!
- The biggest problem I hear most about BigMachines is how difficult or complex it is to program pricing. I feel it is unfair to lay the blame for this on BigMachines, as each company has their own methods or algorithms for calculating sales price. But, to BigMachines' credit, they are always looking for new ways to make this easier for their customers, as was evidence in the release of the Pricing Rules and Formula Manager functionality. This functionality takes a lot of programming out of pricing and puts it in a format easy enough for non-programmers to work with.
- My biggest complaint about the product is bulk migration. BigMachines keeps moving in the right direction toward granular or package development, but the way the product works now I must have all of my development completed before I can migrate from my test to my production environment. This forces me to make "live" changes in production for emergency fixes. BigMachines continually adds functionality to their roadmap to enhance this functionality.
- BigMachines has provided us with a configuration tool that is scalable, accessible and useable by our international sales staff, and through the configuration rules, has increased the accuracy of the quotes being generated for a very complex product.
- BigMachines has allowed us to integrate CPQ with our CRM tool (Salesforce.com), thus putting more information at the fingertips of our executive team.
- BigMachines has allowed us to put more structure and control around our product pricing.
90
BigMachines is used by our Sales, Pre-Sales, Sales Operations, Supply Chain, Customer Support, Finance and Manufacturing teams.
2
Our support team consists of one Sales Operations person whose responsibility is staying current on any new or updated rule or product changes, and an IT Business Analyst who is the system administrator. BigMachines continually moves towards making the administration simple enough that a non-IT person could administer it, and I have run across other companies who have non-IT people as their sys admins. There is a lot of scripting involved, though, so a programming or analytical background is definitely helpful. BigMachines support also requires exceptional organizational skill.
- Prior to BigMachines we were using an Excel configurator. That configurator worked well for people physically on our network, but our international sales users were basically unable to use that tool due to performance issues. With BigMachines being a cloud app, it is now available to our world-wide sales organization with similar performance for all.
- Our configurations are very complex and we were having issues with getting valid configurations from Sales to Manufacturing. With the implementation of BigMachines, we are now able to set precise rules leading to the generation of accurate configurations.
- Our previous configurator did not provide locked-down controls over cost, pricing and product code generation. BigMachines has allowed us to build a CPQ tool with the controls required to meet Sarbannes-Oxley compliance.
- We previously struggled with the generation of upgrade quotes. BigMachines has allowed us to greatly simplify this process by using quotes previously created in BigMachines, and comparing them to full configuration upgrade quotes to provide a quote of the differences.
- With the integration between BigMachines and Salesforce.com, we are now able to get more sales and forecasting data into the hands of the analysts within our company, and in reports and dashboards that they are already familiar with.
- We are now able to do some calculations within the configurator for estimated system performance and bandwidth to provide real-time feedback to our sales staff. In the past, this would have required additional communication from our product or benchmarking teams, resulting in a delay in generating quotes.
- We have plans to implement our service renewals as a configurable product within BigMachines.
- We have plans to integrate BigMachines with our Agile/JDE ERP systems to eliminate manual processes.
- Vendor implemented
- Professional services company
BigMachines' Professional Services group did our initial implementation. One of the members of that team then split off from BigMachines to form his own consulting company, CirrusCPQ. We are still engaged with CirrusCPQ.
Yes
Phase I: Implement configuration and pricing rules for current products
Phase II: Implement advanced pricing and currency
Phase III: Implement upgrades and renewals
Phase IV: Integrate with ERP
Phase II: Implement advanced pricing and currency
Phase III: Implement upgrades and renewals
Phase IV: Integrate with ERP
Change management was a major issue with the implementation
Our configuration rules were changing faster than our implementation was moving. This ultimately led to me getting Yellow and Blue Belt certified so I was able to make the rule changes as they came in, taking over that piece from the BigMachines implementation team. Keeping organized with the changes was (and still is) a big issue, which pushed me to building a change management process within SharePoint where I could track all the rule changes, internal feature requests and release dates/contents.
- We spent 6 months implementing pricing alone. This was due to internal problems coming to an agreement on how to implement pricing, though, versus any issue with BigMachines or the implementation team. It is highly recommended to get this figured out prior to the start of implementation.
- Our product was developing/maturing at the same time we were implementing, which meant a ton of rule changes were needed from how the rules had been captured by the implementation team.
- Lack of active executive sponsorship to push for user adoption.
April 13, 2014
BMX to drive your quoting process
Score 10 out of 10
Vetted Review
Verified User
- We use the Express version which for a smaller product catalog without a complex pricing model is a great solution.
- This product is much cheaper and much easier to implement than the Enterprise version of BigMachines, but for the right situation is a great value.
- This works right inside Salesforce and works like it is part of Salesforce. If you and your team is comfortable with Salesforce then this product just feels like another Salesforce application.
- Just like with Salesforce without going outside the existing product you have some limits in formatting the product.
- The HTML editor for laying out your proposal templates is very basic. You really need to do the design work outside of BigMachines and then import the template into Salesforce.
- We used just use a free online WYSIWYG editor but for what we have seen you can use pretty much any HTML editor. It really depends on your level of sophistication and what you are comfortable using
- This one is being corrected with the latest release, but when we did our implementation the lack of a true formula field made some things tricky.
- Getting a proposal has gotten much quicker and easier to complete.
- Since the proposals are done inside Salesforce we now always have a copy of the proposal in Salesforce instead of having to follow up with the reps to make sure they remember to attach a copy.
- We are able to use this tool to help follow our goal of getting a consistent look to everything we do. Before the reps used Excel and Word and could do whatever they wanted so their was no company-wide consistency.
- Implemented in-house
No
Change management was a small part of the implementation and was well-handled
Like with any change you need buy in form the top and a clear message that this is the direction the company is heading. Any new software is going to cause some changes in your organization and we had that with BigMachines. The change was quickly adopted because the top leadership in the company made it clear that it was not an option to not fall in line with the new process. Also, the product is easy to use so, once the reps starting working with the software, their concerns vanished quickly.
- We pushed to get a roll out done based on a date set early in the process before we had even finalized the purchase of Big Machines. It was not based on taking a real look at what the requirements of the implementation were and making a plan based on those requirements. The Big Machines team bent over backwards to help us meet our goal and we came very close even though we did in about a 1/3 of the time that they recommended.
- I was a brand new employee at Extension Healthcare when the implementation started and the main implementer on the customer side of this project. I was trying to learn Big Machines and get used to working in a new SalesForce implementation at the same time. Also the first week of our Big Machines roll out I was at Dreamforce so not very available to our sales staff.
- As I pointed out we made almost every possible mistake you could make as the customer of a software product who is trying to do an implementation. I stress that it was all our poor planning not Big Machines suggesting we do things this way. Even with all those issues we got the product rolled out and our reps are using it thanks to a lot of help from Big Machines and the fact that Big Machines Express is really not that hard to roll out.