Overview
What is Oracle CPQ?
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
Oracle CPQ Review
CPQ -- On Prem Combo
Oracle CPQ Cloud review
Oracle CPQ works for us
- Global configurations
- Pricing
- As a quoting tool
Oracle CPQ Review
My review with Oracle CPQ
Centralized Hub for Finance & Development - Oracle CPQ
Review
Guided Selling through CPQ
Accelerate Quotes and Reduce Costs
CPQ is definitely the 1-4-U
If you've got enough variables, then it's worth it
Oracle CPQ Review
Deep (not really) Thoughts of a 6 year CPQ Cloud Admin
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Quote sharing/sending (16)8.484%
- Configuration options (16)7.979%
- Product configuration (16)7.979%
- Price adjustment (16)7.373%
Pricing
CPQ Pricing
$240.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
CPQsuite Demo (7.5 minutes)
Oracle CPQ Training | Oracle CPQ Certification Course Demo | What is Oracle CPQ | MindMajix
Oracle CPQ Cloud Service 2017 1Z0-976 questions and answers|CertTree
1Z0-436 exam Oracle CPQ Cloud Service 2016 Implementation Specialist | 1Z0-436 PDF Answers
Features
CPQ
Features related to configuring and pricing products and delivering quotes to customers.
- 8.4Quote sharing/sending(16) Ratings
Salespeople can share quotes and quote details with customers, via email, a customer portal, a personalized URL, or some other means.
- 7.9Product configuration(16) Ratings
Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.
- 7.9Configuration options(16) Ratings
Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.
- 7.4Pricing rules(15) Ratings
Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.
- 7.3Price adjustment(16) Ratings
Sales users can adjust or override prices, based on coupons, discounts, markups, etc.
- 6.8Purchase history and open contracts(15) Ratings
Provides information about a customer’s previous purchases and current purchase/service agreements, which may factor into new sales or need to be modified to account for new sales.
- 7.4Guided selling/Sales portal(15) Ratings
Provides salespeople with tips, recommendations, or question sequences to help with product configuration and quoting, and/or to assist with cross-sell and upsell.
- 6.1CPQ reporting & analytics(16) Ratings
Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.
- 6.6CPQ-CRM integration(14) Ratings
Integrates to the company’s CRM to update the customer record.
- 7.3Attachments to quotes(16) Ratings
PDFs, contracts, videos, etc can be attached to quotes and/or proposals.
- 8Order capturing(6) Ratings
Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Oracle CPQ?
Oracle CPQ Competitors
Oracle CPQ Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(54)Attribute Ratings
Reviews
(1-2 of 2)The best CPQ tool on the market!
- With most software you either customize the software to fit your process, or you customize your process to fit the software. BigMachines provides customization of its configuration and commerce rules, allowing companies the flexibility to fit to their processes, without requiring customization of the base code. This is not to say that BigMachines is perfect, but compared to the other products out there, BigMachines is far and above their competitors.
- BigMachines listens to their user community's suggestions for feature requests. Their users also have the ability to vote on other people's suggestions. With 4 releases per year, BigMachines is always moving forward with adding features their users want.
- The customer support structure at BigMachines is the most responsive I have ever worked with. Support is a very high priority for them, as is evidenced in their ramp up and training of support personnel. More companies should model their customer support after BigMachines!
- The biggest problem I hear most about BigMachines is how difficult or complex it is to program pricing. I feel it is unfair to lay the blame for this on BigMachines, as each company has their own methods or algorithms for calculating sales price. But, to BigMachines' credit, they are always looking for new ways to make this easier for their customers, as was evidence in the release of the Pricing Rules and Formula Manager functionality. This functionality takes a lot of programming out of pricing and puts it in a format easy enough for non-programmers to work with.
- My biggest complaint about the product is bulk migration. BigMachines keeps moving in the right direction toward granular or package development, but the way the product works now I must have all of my development completed before I can migrate from my test to my production environment. This forces me to make "live" changes in production for emergency fixes. BigMachines continually adds functionality to their roadmap to enhance this functionality.
- Executive sponsorship that is actively involved in the the implementation and will help drive user adoption
- Well documented configuration and pricing rules
- An implementation team that understands your company's sales, finance, manufacturing and procurement processes
- Knowledgeable consultants to implement BigMachines using best practices
- For larger companies, trained system administrators to support and maintain your BigMachines environment (BigMachines offers Yellow and Blue Belt training...I highly recommend both!). For reference, support for our 90 users is split about 75-25% between myself and a consultant.
- For sustainability, an engaged Sales Operations team who stays current with configuration rule changes and additions and can interface between the product teams and your BigMachines system administrator
- BigMachines has provided us with a configuration tool that is scalable, accessible and useable by our international sales staff, and through the configuration rules, has increased the accuracy of the quotes being generated for a very complex product.
- BigMachines has allowed us to integrate CPQ with our CRM tool (Salesforce.com), thus putting more information at the fingertips of our executive team.
- BigMachines has allowed us to put more structure and control around our product pricing.
- Prior to BigMachines we were using an Excel configurator. That configurator worked well for people physically on our network, but our international sales users were basically unable to use that tool due to performance issues. With BigMachines being a cloud app, it is now available to our world-wide sales organization with similar performance for all.
- Our configurations are very complex and we were having issues with getting valid configurations from Sales to Manufacturing. With the implementation of BigMachines, we are now able to set precise rules leading to the generation of accurate configurations.
- Our previous configurator did not provide locked-down controls over cost, pricing and product code generation. BigMachines has allowed us to build a CPQ tool with the controls required to meet Sarbannes-Oxley compliance.
- We previously struggled with the generation of upgrade quotes. BigMachines has allowed us to greatly simplify this process by using quotes previously created in BigMachines, and comparing them to full configuration upgrade quotes to provide a quote of the differences.
- With the integration between BigMachines and Salesforce.com, we are now able to get more sales and forecasting data into the hands of the analysts within our company, and in reports and dashboards that they are already familiar with.
- We are now able to do some calculations within the configurator for estimated system performance and bandwidth to provide real-time feedback to our sales staff. In the past, this would have required additional communication from our product or benchmarking teams, resulting in a delay in generating quotes.
- We have plans to implement our service renewals as a configurable product within BigMachines.
- We have plans to integrate BigMachines with our Agile/JDE ERP systems to eliminate manual processes.
- Vendor implemented
- Professional services company
Phase II: Implement advanced pricing and currency
Phase III: Implement upgrades and renewals
Phase IV: Integrate with ERP
- We spent 6 months implementing pricing alone. This was due to internal problems coming to an agreement on how to implement pricing, though, versus any issue with BigMachines or the implementation team. It is highly recommended to get this figured out prior to the start of implementation.
- Our product was developing/maturing at the same time we were implementing, which meant a ton of rule changes were needed from how the rules had been captured by the implementation team.
- Lack of active executive sponsorship to push for user adoption.
Reverse Integration of Verizon's Business Solutions into Terremark's BigMachine leads to the 2011 Big Innovations Award
- BigMachines allows Verizon Sales Engineers to configure very complicated solutions across multiple product families (Cloud, Colocation, Network, Managed Services, Data Backup and Restore) while ensuring our companies with 60+ data centers can provision the services using our own provisioning processes and applications.
- BigMachines allows us to have multiple lines of business within the same application such as Partners, Public Sector, Commercial and internal business quoting.
- The BigMachine SaaS engine is pliable enough for us to reverse integrate Verizon legacy products and services into Terremark's portfolio, while adhering to the large company nuances that had to be added for a successful implementation.
- BMI has a segregated process and permssions for quoting the Public Sector services and Partner programs using different rates and discounting schemes.
- A migration of parts and data tables to multiple environments (Dev, Test, Prod) along with the ability to track changes at a granular level.
- BigMachines works best in Firefox but not as stellar in Microsoft Explorer. Our company compliant browser is MS IE and not all users can install Firefox.
- A New User Access process that will forward approval to a group of users. Managing a user list of 300+ is nearly impossible. BMI lists users by first name or last name, in a long, arduous listing like the old DOS days. NO ATTEMPT to update the user management portion has been addressed. Just missed promises.
- More advanced and granular discount and customer engineering approval processes and stages.
- Discouting works great and we segregate on 5 different layers.
- NOT Improved automated report generation interface and tools. It has rudimentary reporting capabilities that cannot be used during working hours or site speed/use is hampered. No changes to the reporting tool have ever been delivered since our initial use 5 years ago.
- Ever since Oracle purchased BigMachines they no longer keep in contact with us. Our issues are tickets that repeat (printing queue issues) and we have limited, very very very limited interaction with humans as we use to.
- BigIdeas!? No more BigIdea conferences to interact with the BMI development team, managers and service groups that service our Verizon account. Oracle dropped this off the map and inserted it into some other "Oracle" event that no longer has any meaning. Upset as a long time 5+ year customer on this issue.
We (Verizon) still use BigMachines to process large business orders of our Verizon Enterprise Solutions but ever since Oracle has purchased the product/company we have lost our 1:1 busness relationship with trying to fix/update the tool to support a Fortune 50 company. We continuously have service interuptions (reboots) needed for the Printable solutions when too many, lage quotes go to contract. We receive quarterly fixes that break items in use and Oracle does not seem to give us the "care" we received when it was just BigMachines. Also there is no longer a Big Ideas summit to meet with the support team to vet our issues/needs.
- Verizon's legacy services were integrated into Terremark's portfolio less than a year after Verizon's acquisition of Terremark. Having one quote to order system reduced the need for manual swivel chair processes that would lead to longer provisioning.
- BigMachines was able to handle an influx of 300+ users after the Sales Engineers merged into one quoting system.
- Salesforce was Verizon's and Terremark's CRM, having BigMachines already integrated allow the migration decision to be logical and affordable so our 2000+ Salesforce user base can quickly track their pipeline for a global public company.
- Due to our user base our license needs have bloated, making contracting a long term, large scale license a bit harder then the older Terremark initial contract days when 50 users left us with room to add.
- Adding a new service or product line can be done in as soon as two weeks as we have a proven Dev-Test-Production process in BMI where our only long pole in the project is waiting for legal to give us their information to add to the new service.
- Changes occur on a weekly cycle compared to the older one month cadence legacy Verizon users were use to.
- Quoting multiple lines of business on one quote to offer the customer a global solution in one bill.
- Quoting products in multiple countries, attaching specific SLA's per region and performing a currency conversion.
- Sales Engineers can hand off quotes or saved favorites to other Engineers to enhance or shorten an RFP.
- Terremark can quickly expand or add new services and have them implemented in BigMachines before legal is finished with their needs.
- Automatically sending order data to our provisioning systems allowed us to stream line the back end architecture reducing costs and time.
- Integrating public sector into BigMachines in a secured user role method allows the segregation of business units while maintaining one report, product catalog and quoting system.
- Allow outside vendors and partners to quote our products using a segregated BMI user group.
- Localization of our product catalog and BMI interface for our APAC and EU sales divisions.
- Home grown application that required too many resources.
- SalesForce was limited on quote to order applications that could handle complex business needs.
- Company system that was created for limited product family, not capable of adding new products or services.
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews