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Oracle CPQ

Oracle CPQ

Overview

What is Oracle CPQ?

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

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Recent Reviews

Oracle CPQ Review

8 out of 10
March 21, 2019
Incentivized
It's used by a Business segment. It manages the Pricing and Quoting solution. We create and renew quotes, agreements, renew those, revise …
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Review

4 out of 10
March 20, 2019
Incentivized
Oracle CPQ is currently being used by the three largest sales groups. It allows the sales team to manage pricing within the constraints …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Quote sharing/sending (16)
    8.4
    84%
  • Configuration options (16)
    7.9
    79%
  • Product configuration (16)
    7.9
    79%
  • Price adjustment (16)
    7.3
    73%
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Pricing

View all pricing

CPQ Pricing

$240.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

CPQsuite Demo (7.5 minutes)

YouTube

Oracle CPQ Training | Oracle CPQ Certification Course Demo | What is Oracle CPQ | MindMajix

YouTube

Oracle CPQ Cloud Service 2017 1Z0-976 questions and answers|CertTree

YouTube

1Z0-436 exam Oracle CPQ Cloud Service 2016 Implementation Specialist | 1Z0-436 PDF Answers

YouTube
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Features

CPQ

Features related to configuring and pricing products and delivering quotes to customers.

7.4
Avg 8.6
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Product Details

What is Oracle CPQ?

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

Oracle CPQ Competitors

Oracle CPQ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

Conga CPQ, SAP CPQ, and PROS Smart CPQ are common alternatives for Oracle CPQ.

Reviewers rate Quote sharing/sending highest, with a score of 8.4.

The most common users of Oracle CPQ are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(54)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 08, 2013

BigMachines, a maintenance nightmare!

Verified User
Consultant in Information Technology
Telecommunications Company, 51-200 employees
Score 1 out of 10
Vetted Review
Verified User
Pros and Cons
  • It handled heavy calculations very well, i.e. fast.
  • It is possible to add any business logic to the system.
  • Support and documentation are very poor. The support is bordering on unprofessional. The documentation on how to configure the system is minimal, and Googling information, returns no hits. So the cost of maintenance is high.
  • It is very hard to maintain your implementation, and deployment of changes is non-trivial. So the cost of maintenance is high.
  • The document engine (the rich text editor part) is so poor we turned back to the xsl markup language to deploy changes faster and have more control. The engine automagically removed variables. So the cost of maintenance is high.
  • The user interface make it very hard and time consuming for users to produce quotes.
Likelihood to Recommend
I was using BigMachines with Salesforce and I would strongly suggest skipping CPQ and customizing Salesforce instead. If that is not sufficient, if your product catalog is large and you add a large amount of different products per opportunity, I would suggest scanning the market for other options.
Return on Investment
  • Decreased the business value the IT department can deliver to salespeople and administrators using the company's sales software.
  • It made it possible to create quotes with a quite complex price model.
Usability
3
It is hard to make a easy to use interface for end users (who complained on usability and performance such as slow page loading). As an admin it is very hard to find all the business logic. As a developer it is very cumbersome to deploy and extremly hard to debug. The document engine which should provide a easy to use interface for creating quotes as pdf in our case, was totally unreliable and you had to use "special ways" to edit, we went back to xsl which was easier and faster.
Support Rating
2
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Likelihood to Renew
6
I was not in the power to make the decision to renew or not, but there were discussions around trying to replace it.
Premium Support
Yes
To get help from people who know BigMachines because there is not many out there available to us. For many things we are forced to use BigMachines because it is not possible to do it yourself such as adding features, which not even BigMachines manage to do. The debugging is also hard to do yourself and BigMachines have better tools to debug our implementation.
Bug Resolution
Yes
Some of the bugs yes, some of them no. Some fixes caused regression and one time they commited to our production environment, caused regression but did not inform us but tried to fix it while keeping us in the dark.
Exceptional Examples of Oracle CPQ Support
One of their guys fixed a couple of issues for us, fast, with quality and explained them to us. Very impressive.
Easy Tasks
  • Validation rules
  • Adding users
Difficult Tasks
  • Layout changes
  • Deploying
  • Debugging
  • Finding all business logic
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