Big Machines is the best-known vendor in the CPQ space and offers three main flavors: Sales Engine for direct sales, Channel Sales for sales through partners, and eCommerce engine for direct self-service selling. This is a Saas offering and appeals to those with SaaS CRM systems already in place - particularly Salesforce. dedicated admin. UI is poor.For flexibility and a complex offer/contract, I would absolutely recommend the tool with the caveat that this needs to have dedicated admin with a more technical leaning depending upon the volume of changes needed in pricing, contract or For complex offers/contracts, I would give it an 8 or 9 In the last year BMI has made major improvements in usability and the roadmap continues to reflect their commitment to If it continues as is, by early 2013, I would give 8 or 9 regardless of configuration or offer type, again due to the flexibility and with new improvements, much easier to use. It supports all processes we bought it for plus some we don’t use with the exception of publishing a price list.,For simpler offers, I would give it a 6 or 7 only due to it being designed by an engineer with no usability training whatsoever.,There were no quantifiable metrics defined other than 80% of orders going through system and over 90% are however there is still a higher touch from Legal than where we should be. However, with the complexity explosion we have had in the last 2 or so years, there are some deal types with such complex invoicing, that these orders cannot be done without BMI, even for Legal team.,9,7,100,1,Pricing, both tiered and single level Product/service configuration Commerce calculations such as subtotals, invoicing and discounting Workflow approvals that have proved invaluable for our Sarbanes-Oxley audits,,Vendor implemented Professional services company,7,In-person training,8,No,10,7,9,8,,Yearly payments, payment for professional services after services performed, 48 months with 12 month auto renewal.Effective CPQ engine, but output DocEngine is unstable.Ability to incorporate business logic within the configurator, i.e. if you buy “x” product, must also include “y” product Ability to trigger approvals based on business rules i.e. sales manager approval needed if discount exceeds 20%. Ability to trigger approvals based revenue recognition rules i.e. finance approval needed if one module discounted more than the others, finance approval needed in previous contract within 6 months, etc. Allowed us to have line-item pricing history.,The feature that distinguishes BigMachines from its competition is also the feature that needs the most improvement- DocEngine. DocEngine is the tool that creates RTF or PDF documents based on the results of configuration and discounting/approvals. Most competitors do not have an output option, only configuration. It is supposed to be dynamic, but is very unstable and the output can break. We still have to run contracts through legal to ensure that the system has not caused any errors. Part of the issue is stability, and part is administration UI. Earlier versions required system administrators to understand a code called “BQL”. It was a system designed by engineers with little thought about non-technical system administrators. The latest releases of the product show much more investment and improvement in this area as they move towards clicks not code configuration. Custom pricing/invoicing is difficult, mostly because it’s hard to build logic around “custom” in the system.,Better audit trail for maintaining Estimated Selling Price. Line item visibility on pricing/discounts. Faster time to create order and contract.,8,8,75,2,Product configuration Quoting Contracts,,,Vendor implemented Professional services company,5,In-person training,,To support our business processes,No,,8,8, Echosign,,Negotiated an “out” based on proof of concept. Once implementation was complete we had the right to end contract if tool didn’t meet needs.Unspecified
Oracle CPQ Cloud (BigMachines)
111 Ratings
Score 7.8 out of 101
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Oracle CPQ Cloud Reviews

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Oracle CPQ Cloud
111 Ratings
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Score 7.8 out of 101

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It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version.
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Feature Scorecard Summary

Quote sharing/sending (18)
Product configuration (18)
Configuration options (18)
Pricing rules (17)
Price adjustment (18)
Purchase history and open contracts (17)
Guided selling/Sales portal (17)
CPQ reporting & analytics (18)
CPQ-CRM integration (16)
Attachments to quotes (18)
Order capturing (7)

About Oracle CPQ Cloud

Big Machines was one of the best-known vendors in the CPQ space, and was acquired by Oracle in 2013 and integrated into their Customer Experience Cloud. Today the product is called Oracle CPQ Cloud, and works as a connector between a company's CRM and ERP systems. It covers product selection and configuration, pricing and quoting, presentations and proposals, orders and fulfillment, and reporting and analysis.

There are three packages available: Standard (searchable product catalog, configurable products, list and customer-specific pricing, discounting, extensible scripting and data structures, output document integration, CRM integration); Enterprise (Standard plus a native reporting module, batch transaction export to populate data warehouse, sales channel module, eCommerce module); or Premium (Enterprise plus a test environment, multi-source document creation, etc.)
Categories:  CPQ

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Mobile Application:No