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Oracle CRM On Demand

Oracle CRM On Demand

Overview

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Customer data management / contact management (25)
    8.9
    89%
  • Role-based user permissions (25)
    8.5
    85%
  • Opportunity management (25)
    8.1
    81%
  • Workflow management (24)
    8.0
    80%
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Pricing

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N/A
Unavailable

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Oracle Sales?

Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Product Demos

Integration -Oracle CRM On Demand-Android Phone-wireless-printer.mp4

YouTube

Oracle CRM On Demand - Cs2 Dealers Edition Beta DEMO

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.3
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

8.6
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

8.5
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.6
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.2
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.8
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

8.5
Avg 7.2

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

7.6
Avg 7.1

Platform

10
Avg 7.5
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Product Details

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Oracle CRM On Demand Integrations

Oracle CRM On Demand Competitors

Oracle CRM On Demand Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

HCL Unica, Adobe Marketo Engage, and Aprimo are common alternatives for Oracle CRM On Demand.

Reviewers rate Mobile access highest, with a score of 10.

The most common users of Oracle CRM On Demand are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(133)

Attribute Ratings

Reviews

(1-25 of 26)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Until a certain point in time, the solution was responsive and provided support for productive work. With more integrations and a growing product base, the application started to be barely usable due to delays (excessive response times) and prolonged the product configuration tasks.
Richard Gichangi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We are able to respond to our customer demands and issues efficiently and in a fast manner
  • Helps build loyal customers and hence increase your productivity and revenue
  • Increase your general standing in your respective industry
Cristian Bodnarasec | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Plus: increased the productivity for sales.
  • Plus: we achieved a better management of the customer prospects, contacts and opportunities.
  • Minus: we had to built a custom application to add the missing features, like advanced customization in forms and automatic reporting.
Joseph R. Sweeney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Much easier for us to track sales leads as we have had almost universal adoption and continued user interaction with the program as opposed to our previous tool, Salesforce. CRM has likely cut back on many hours of calls and check-ups with its easy to use system.
  • Customer feedback has been much improved as we are able to track any areas that need additional focus and address them immediately.
November 10, 2017

Oracle CRM

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Having already used Oracle ERP in our university we found that additional licenses for the CRM product were highly subsidized. Hence we found a great use for the product without incurring too much overhead expenses.
Simon Vargas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
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