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Oracle Commerce

Oracle Commerce

Overview

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

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Recent Reviews

Oracle CX Commerce

8 out of 10
December 07, 2020
Incentivized
Support for customers using this product, we support managing the Ecommerce system, and supporting interactions with other products. This …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Product management (18)
    9.1
    91%
  • Website integration (18)
    9.1
    91%
  • Product catalog & listings (18)
    9.1
    91%
  • Product variations (18)
    9.0
    90%
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Pricing

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N/A
Unavailable

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

Cauldron iOS Demo

YouTube
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

9
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.4
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.5
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

8.9
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

9.4
Avg 7.8
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Product Details

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Oracle Commerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Oracle Commerce Integrations

Oracle Commerce Competitors

Oracle Commerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web

Frequently Asked Questions

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Salesforce Commerce Cloud and SAP Commerce Cloud are common alternatives for Oracle Commerce.

Reviewers rate Shipping and Custom functionality highest, with a score of 9.9.

The most common users of Oracle Commerce are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(60)

Attribute Ratings

Reviews

(1-15 of 15)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle CX Commerce is more towards the higher price in terms of price as compared to the other products available in the market. But it is quite easy to implement, and the customization it offers makes it a powerful product in the market. Also, it is suitable for companies with a wide variety of products, and it helps categorize them all. It doesn't require much effort from multiple teams and hence a lot of effort. It provides a lot more features as compared to other products available in the market.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Prior to taking on Oracle CX Commerce, we went ahead and evaluated Shopify. Shopify has an extremely similar concept overall. However, My organization ultimately went with Oracle [CX Commerce] because of how user friendly the solution is ,and how detailed its offerings are. Oracle has so many extra features compared to Shopify that allows us to create a much more personalized experience for our clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Again - Oracle's seamless interconnectivity with Databases (Oracle DBs), its CRM services or other partner CRM services, micro/macro management which are necessary for businesses to have that information at each view. In addition to these crucial factors, the content management and ability to assign various rules to each user and giving them access to each custom module as per befitting business logics, Configuration for pricing, order quotes- all these factors tilt in favor of Oracle CX Commerce.
December 07, 2020

Oracle CX Commerce

Score 8 out of 10
Vetted Review
Verified User
Incentivized
In many cases it depends on the needs of the client. In some cases they might already have experience with some part of one of these products. I have not seen a product with a better line of APIs that make it easy to get a site up and running.
Michael Weissberg | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have only used Shopify Plus at another organization for a few months, but there are some key differences from Oracle Commerce Cloud. First of all, in terms of pricing, Shopify is much cheaper making it appealing to organizations of all sizes. In comparison to Oracle Commerce Cloud, I would say Shopify is more widely known and used solely based on what I have heard from my other colleagues. However, in terms of the number of feature offerings, Oracle Commerce Cloud comes out on top.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The business model of Oracle Commerce Cloud is much better than other products. Implementation is so fast. We decided to go for Commerce Cloud after analyzing two other products: VTex Commerce Cloud and Salesforce Commerce Cloud. The revenue share is a bad idea if you want to increase your operation.
Russell Glitman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
Heiko Mock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
OCC is PCI compliant which is very important for customers. Magento had problems regarding this in the past. Furthermore, Oracle Cloud Datacenter is PCI compliant, so there is no need to do an audit by the Oracle customer. Oracle's CX Suite offers more functionalities to provide a full and rich user experience.
Sean Scott | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Jane Peng | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • JSF, Hibernate and IBM WCS
Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
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