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Oracle Commerce

Oracle Commerce

Overview

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

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Recent Reviews

Oracle CX Commerce

8 out of 10
December 07, 2020
Incentivized
Support for customers using this product, we support managing the Ecommerce system, and supporting interactions with other products. This …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Product management (18)
    9.1
    91%
  • Website integration (18)
    9.1
    91%
  • Product catalog & listings (18)
    9.1
    91%
  • Product variations (18)
    9.0
    90%
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Pricing

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N/A
Unavailable

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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14 people also want pricing

Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

Cauldron iOS Demo

YouTube
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

9
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.4
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.5
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

8.9
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

9.4
Avg 7.8
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Product Details

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Oracle Commerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Oracle Commerce Integrations

Oracle Commerce Competitors

Oracle Commerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web

Frequently Asked Questions

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Salesforce Commerce Cloud and SAP Commerce Cloud are common alternatives for Oracle Commerce.

Reviewers rate Shipping and Custom functionality highest, with a score of 9.9.

The most common users of Oracle Commerce are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(60)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 16, 2019

OCC Review

Felicia DiSano | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am the main user with Oracle Commerce Cloud. We have a few people on our Marketing team who use it as well to post and update different weekly flyer deals. We also have a contracting company who we work with for maintenance on our different jobs that we have synced up with OCC. OCC has changed our company strategy completely.
  • Saving code within different widgets to reuse on different pages
  • Webhook connectioms
  • Ease of uploading widgets
  • Documentation on commerce cloud
  • Better support on Severity 1 tickets. There have been times I do not see a resolution for a month
  • More detailed information on errors from different job failures
Definitely well suited for any successful retail company that wants to improve their success even more. Not well suited for smaller companies that may not be expanding in the coming years
Online Storefront (9)
72.22222222222223%
7.2
Product catalog & listings
80%
8.0
Product management
70%
7.0
Bulk product upload
70%
7.0
Branding
50%
5.0
Mobile storefront
80%
8.0
Product variations
70%
7.0
Website integration
80%
8.0
Visual customization
80%
8.0
CMS
70%
7.0
Online Shopping Cart (2)
55%
5.5
Abandoned cart recovery
50%
5.0
Checkout user experience
60%
6.0
Online Payment System (1)
50%
5.0
eCommerce security
50%
5.0
eCommerce Marketing (2)
65%
6.5
Personalized recommendations
70%
7.0
SEO
60%
6.0
eCommerce Business Management (4)
67.5%
6.8
Multi-site management
60%
6.0
Order processing
70%
7.0
Inventory management
70%
7.0
Custom functionality
70%
7.0
  • Commerce cloud is helping us enhance our ship to store program dramatically
  • It has driven lots of new customers and same customers as well to our website
  • It has made our brand become more recognized
There is lots of more customization with Oracle Commerce Cloud, however the ease of installing plugins and utilizing them on your website is one thing I envy about WordPress
10
Web developer, Ecommerce manager, intern, web merchandiser, digital marketing manager, graphic designer
1
Web development, software engineering, graphic design. Oracle Commerce Cloud maintenance requires individuals who are able to think logically, creatively and intuitively.
  • Advertising in-store and online promotions
  • Placing transactions through an online portal
  • Getting new and returning users
  • Getting customers to visit our website through email click-theoughs
  • Connecting with responsys
  • Optimizing search engine functions to give the customer the best experience
  • Managing products through multiple catalogs for optimal organization between web merchandisers
  • Connecting to other Oracle products easily, for the most part
  • BOPIS
  • Product properties and variant properties
  • Breadcrumbs
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more.
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