Oracle CX Commerce - Powerful Cloud Platform
Oracle CX Commerce, previously known as Oracle Commerce Cloud, is a powerful product that is everything you need to succeed in this new …
Oracle CX CommerceFormerly Oracle Commerce Cloud
Oracle CX Commerce
Oracle CX Commerce
Overview
What is Oracle CX Commerce?
Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.
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Popular Features
View all 20 features- Product management (19)9.292%
- Website integration (19)9.292%
- Product catalog & listings (19)9.191%
- Product variations (19)8.989%
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Pricing
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What is Oracle CX Commerce?
Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Oracle CX Commerce?
Oracle CX Commerce (formerly Oracle Commerce Cloud) is presented as a unified commerce solution for B2B and direct-to-consumer ecommerce. It allows users to leverage real-time customer actions combined with customer lifetime data to deliver buyer-specific experiences anywhere they expect, at scale. Integration into financial, inventory, and supply chain data are present to simplify the management of complex omnichannel selling, and enable configurable and bundled goods and services to be sold on self-service channels, and creates a path to new business models with the goal of delivering more consistent customer relationships and greater revenue predictability.
The vendor states with Oracle, companies are meeting the unique demands of their businesses and boosting online sales with native search capabilities, intuitive experience management tools built for the business user, and AI-driven personalization. Oracle CX Commerce is built with an API-first approach, to give commerce practitioners the necessary agility to adapt as business and customer needs change, and the ability to continuously differentiate the experiences that keep customers engaged.
Oracle offers a suite of integrated customer experience (CX) applications to enhance an organization’s self-service capabilities including CX Commerce, CPQ, Subscription Management, and CX Content, as well as CX Sales, CX Marketing, and CX Service solutions to make every customer moment matter.
Oracle CX Commerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Oracle CX Commerce Integrations
- Avalara
- Vertex Cloud
- PowerReviews
- Bazaarvoice
- Jagged Peak EDGE, a discontinued product
- CyberSource
- PayPal Payments Pro
- Oracle CX Marketing
- Oracle Integration (OIC)
- Oracle ERP Cloud
- Oracle CPQ Cloud (BigMachines)
- Oracle Retail Order Management
- Oracle Adaptive Intelligent Apps for CX
Oracle CX Commerce Competitors
- Salesforce Commerce Cloud
- SAP Commerce Cloud
- Magento Commerce Cloud (formerly Magento)
Oracle CX Commerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
Frequently Asked Questions
Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.
Salesforce Commerce Cloud and SAP Commerce Cloud are common alternatives for Oracle CX Commerce.
Reviewers rate Shipping and Custom functionality highest, with a score of 9.7.
The most common users of Oracle CX Commerce are from Enterprises (1,001+ employees).
Comparisons
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Adobe Commerce (Magento Commerce)
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Magento Open Source
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SAP Commerce Cloud
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Salesforce Commerce Cloud
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NetSuite ERP
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Endeca (discontinued)
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Microsoft Dynamics 365
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Reviews and Ratings
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October 18, 2021
Oracle CX Commerce - Powerful Cloud Platform
- Increased revenue growth
- Less resources required
- Sales has also increased
- Account management
May 29, 2021
Oracle CX Commerce Is A Grand Slam!
- Improvement of our A/B testing experience to better client experience
- User-friendly interface has alleviated technical difficulties from IT Department's workload
- Increase in revenues based up a more personalized client shopping experience
April 10, 2021
Always achieving more than we can as an eCommerce business platform provider using CX Commerce
- Revenue growth from increased paid subscription through custom pricing models.
- Connected supply chains to integrate each customer and business touchpoint for logistics workflows.
January 15, 2021
A powerful solution for managing multiple stores with a variety of catalogs and collections
- We are able to manage a large catalog that can be quickly replicated across stores
- Admins are able to manage multiple stores in different currencies
- Ability to roll out discounts and promotions
- Analytics around customer behavior that is actionable
December 09, 2020
A good eCommerce platform
- Revenue growth
- Order volume has increased month after month
February 27, 2020
You down with OCC? It's pretty good for me.
- We anticipate mobile traffic bounce rate to drop significantly and conversion rates to increase. We're still to early on in our implementation to confirm these findings.
October 07, 2019
An eCommerce Solution That Won't Disappoint
- As our sites are now much more responsive than before, we have experienced an increased amount of users accessing and purchasing from our site through mobile devices.
- The average order value has also increased a bit. Monthly revenues have risen by about $5500.
- Our core development team has been able to be more productive as some of the management work of the e-commerce site is being done by some of the members of the marketing team.
September 16, 2019
The Online World of Oracle Commerce Cloud
- New business
- Response time
- We are working to transition our inside sales team from placing orders in Oracle's E-Business Suite to placing them in ATG. We have found that we can streamline our ordering process allowing users to place orders much faster and be more productive.
- The implementation of ATG has been very expensive for us. We are on our third implementation partner. There are a good number of companies out there that claim to have experience implementing this product, but be sure to check references and see some examples of their past work.
- The user interface is much nicer than what we are used to with EBS, and we expect user adoption to go smoothly.
August 27, 2019
Oracle Commerce Cloud for B2B
- Still under evaluation.
August 26, 2019
Does exactly what it's supposed to
- Unsure at this time.
July 16, 2019
OCC Review
- Commerce cloud is helping us enhance our ship to store program dramatically
- It has driven lots of new customers and same customers as well to our website
- It has made our brand become more recognized
March 25, 2019
Can OCC make your website better? Yes, and here's how.
- There are a lot of contributors to our site growth, but with revenue up 20% year-over-year in 2018, OCC played a decisive role.
- Mobile traffic grew 22% year-over-year in 2018.
- Conversion and AOV are also both up year-over-year.
Score 10 out of 10
Vetted Review
Verified User
- Our customers where always happy with the results. Maintenance cost could be redruced, and conversion rate, average order value, etc. could be increased.
February 22, 2018
Drive Smarter Sales with Oracle ATG
- We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
- Sharing data and communication improved greatly between legal/finance and marketing.
February 01, 2018
General purpose e-commerce solution
- We've been on ATG for several years so it's difficult to quantify its impact on AOV and conversion compared to other products.
- Mobile in ATG is not the greatest. We chose to abandon ATG's native mobile offering in favor of a more flexible and fluid mobile engine built in house at less expense and requiring lower maintenance.
December 13, 2017
Oracle Commerce Cloud : Strong Integration
- Fixing site issues without waiting for devs to work through backlogs.
May 19, 2016
Good eCommerce System - Oracle ATG Web Commerce
- As a software engineer, ATG was one of the good framework products I enjoyed learning and working in my career path.