Oracle CX Commerce

Oracle CX Commerce
Formerly Oracle Commerce Cloud

Score 8.1 out of 10
Oracle CX Commerce

Overview

What is Oracle CX Commerce?

Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.
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Recent Reviews

Oracle CX Commerce

8 out of 10
December 07, 2020
Support for customers using this product, we support managing the Ecommerce system, and supporting interactions with other products. This …
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Popular Features

View all 20 features
  • Product management (19)
    9.2
    92%
  • Website integration (19)
    9.2
    92%
  • Product catalog & listings (19)
    9.2
    92%
  • Product variations (19)
    8.9
    89%

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Pricing

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What is Oracle CX Commerce?

Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

9Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.7Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.8Avg 8.6

eCommerce Marketing

Features related to marketing for eCommerce websites

9Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

9.3Avg 7.8
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Product Details

What is Oracle CX Commerce?

Oracle CX Commerce (formerly Oracle Commerce Cloud) is presented as a unified commerce solution for B2B and direct-to-consumer ecommerce. It allows users to leverage real-time customer actions combined with customer lifetime data to deliver buyer-specific experiences anywhere they expect, at scale. Integration into financial, inventory, and supply chain data are present to simplify the management of complex omnichannel selling, and enable configurable and bundled goods and services to be sold on self-service channels, and creates a path to new business models with the goal of delivering more consistent customer relationships and greater revenue predictability.

The vendor states with Oracle, companies are meeting the unique demands of their businesses and boosting online sales with native search capabilities, intuitive experience management tools built for the business user, and AI-driven personalization. Oracle CX Commerce is built with an API-first approach, to give commerce practitioners the necessary agility to adapt as business and customer needs change, and the ability to continuously differentiate the experiences that keep customers engaged.

Oracle offers a suite of integrated customer experience (CX) applications to enhance an organization’s self-service capabilities including CX Commerce, CPQ, Subscription Management, and CX Content, as well as CX Sales, CX Marketing, and CX Service solutions to make every customer moment matter.

Oracle CX Commerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Oracle CX Commerce Integrations

Oracle CX Commerce Competitors

Oracle CX Commerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web

Frequently Asked Questions

Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.

Salesforce Commerce Cloud and SAP Commerce Cloud are common alternatives for Oracle CX Commerce.

Reviewers rate Shipping highest, with a score of 9.8.

The most common users of Oracle CX Commerce are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

 (60)

Attribute Ratings

Reviews

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