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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(650)

Attribute Ratings

Reviews

(101-125 of 245)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Great for larger B2B organizations with frequent outreach to clients and need for automation in that outreach. Not as well suited for smaller businesses or freelancers with less frequent communication needs. I found that the automation features were complicated and hard to understand for one person, also requiring a lot of set-up time on my end. I could see set-up being much easier for a team sharing the onboarding.
Stefanie Cash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Oracle is great if you want to understand your marketing programs and the true ROI they bring to the table. You are able to visually see every aspect of your campaigns, automate features that you want, and plug in your data points to ensure you are hitting your targets. Overall, great for organizations who lack the ability to track marketing functions and how it equates to sales.
Alena Van Dalen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Eloqua serves relatively well as an email marketing platform. I would not necessarily recommend it if you are looking for an automation system that can support intricate integrations with social media. I also would not recommend it as a primary contact warehouse/database as it comes with limitations (ie. email address is required to create a contact.)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For a small department or a mid-sized org, whose data is not scattered everywhere, Eloqua is the best tool available. It's a complete marketing automation tool in itself - you can create forms to capture leads and integrate those forms with your website very nicely. The leads will flow directly to Eloqua. Then, those can be nurtured or sent to CRM directly via the available integration. A nice HTML editor to craft emails is available. Response history is captured back in tools.
June 20, 2018

Great Tool

Mirunalini Natarajan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has very good features for automating the contacts flow through the Program Builder. I love the Program Builder strategy since we can make use of a campaign or program or none of these. I am also a big fan of using the dynamic content for our members to personalize it.
Karin "KP" Pindle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Eloqua is well suited for clients with the need to automate marketing tasks to save on time and money. This would be most marketing teams and primarily B2B. Eloqua may be used for B2C marketing but there are better fit products for that.

Eloqua is especially great for large and/or complex marketing, sales, and IT teams. It has the ability to be customized to meet their needs while not being extremely difficult to setup and manage. It has functionality that its competitors lack to support global, large marketing teams.
Richard Angeloni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is very well suited for the experienced marketer, as the software has many options and is very comprehensive. It is not well suited for people who have less experience, who may initially be better off with a program like Vertical Response, iContact, Constant Contact, etc. The learning curve for inexperienced users might be too steep and the program might scare people away.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, Oracle Responsys is well suited to companies that send large amounts of email, push, or SMS messages. I personally don't have a ton of experience with other ESPs, but I find this tool to be pretty easy to use and overall efficient. We send a lot of emails so it works for us - at a smaller company or someplace with lower volume, it may not be as helpful.
April 11, 2018

My review

Score 10 out of 10
Vetted Review
Verified User
I like implementing longer-term nurture campaigns because I can set them and periodically monitor progress.
April 11, 2018

Eloqua Review

Maria Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is ideal for easily segmented audience messages to be sent either automated or ad hoc. Eloqua, in our experience, makes less sense for large volume personalized emails sent on behalf of individual sales users. The level of effort to set up more than 10 sales users does not justify the work.
April 10, 2018

Eloqua is superior

Stephen Pew | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are very tech savvy then Eloqua is definitely suited for you, especially if you like having free reign to really dig in and be selective throughout a campaign building process. If you have limited experience with email marketing platforms then this may not be for you.
April 06, 2018

I love Eloqua

Kelly Mottl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Eloqua is appropriate when you really want to focus on segmenting and get the most out of personalization. It's not great for smaller companies who don't have a need to be so minute in the details. It's also not great for a company that doesn't have great data. Garbage in, garbage out.
Score 9 out of 10
Vetted Review
Reseller
Suited for enterprises or medium-sized companies that are expected to grow. Great for integration with other technology and where there is a requirement for customization. Not appropriate for small budget/teams that want to hit the ground running out of the gate. It will take time and resources to see return.
Score 8 out of 10
Vetted Review
Verified User
Oracle Eloqua is a great marketing platform (the best I've used in my 10+ years in Marketing Operations), but it is not one-size-fits-all. While we've used it for some Sales and Finance outreach, I'd caution against it, as (in my opinion) it "muddies the waters" in terms of true marketing engagement.
Michelle A Hiland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dynamic content is well suited and easy to use. The ability to import data and then filter off it for audience filters and content within the email is extremely robust and fairly easy to use. The program functionality is also robust and you can create very detailed email programs for things like on boarding, engagement, retention, etc.

It is not well suited for things like sending automatically emails off of RSS feeds from the blog because it takes a lot of developing in XML code.
Chad Lloyd | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Eloqua is great if you have a dedicated web developer, technical marketing team or someone who already has an Eloqua certification. Additionally, if you aren't using Salesforce, it's very incompatible with any other CRM. Additionally, lead management is really clunky so if those are important areas, Eloqua will be a challenge.
Score 9 out of 10
Vetted Review
Verified User
  • Eloqua is well suited for welcome campaigns to onboard your clients
  • Eloqua is well suited for re-engagement campaigns to bring clients back into the fold that have not been interacting
  • Eloqua is well suited for A/B testing
  • Eloqua is not well suited for marketers that have less experience with complex email campaigns and are looking for a simple batch and blast approach
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