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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.1
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(650)

Attribute Ratings

Reviews

(176-200 of 245)
Companies can't remove reviews or game the system. Here's why
Matthew Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's a perfect fit for us - B2B, technology, long sales cycle, emerging product, high price point. Our customers need to be educated, nurtured, and convinced that they have a problem that can be solved by our product. Furthermore, our customers are digital marketers themselves and as such are highly sophisticated; our best fit accounts are in the Fortune 500. For us, this means a highly structured, cerebral buying process. Certain conversations need to take place at the right time, and in the right order. Eloqua allows us to rapidly prototype campaigns and quickly refine them to optimize performance.
Score 9 out of 10
Vetted Review
Verified User
The one piece of Eloqua that has not been and probably never will be matched is the INCREDIBLE marketing community they have created. Their user conferences, user groups, TopLiners, and member functions are second to NONE. As I stated before, with the help of the Eloqua Community, I AM ABLE TO ACHIEVE ANYTHING!
February 26, 2015

Maxymiser

Joseph Enever | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is well suited for companies that require bespoke optimisation solutions, and who would require flexibility outside of releases to persist winning experiences at no extra cost. Consider your company's needs and whether you have out-of the box recommendations solutions and merchandising optimisation solutions. From an investment perspective consider what the size of opportunity is based on your business model and site traffic and conversion volumes, but this is the same for any optimisation solution.
Leslie Cocco Alore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I think Eloqua is a fantastic tool - the best automation platform money can buy. That said - not everyone needs the best money can buy, and it's also the most expensive tool. For an enterprise-size company, there's is no better option. If you do not use all of the features today, you will in the long run. And if you're not, you're not a very good marketing organization (sorry). Believe me, though, Eloqua will nickel and dime you for every feature if you're not on the Enterprise version. Pony up and spend that extra money for Enterprise if you're going to go with Eloqua, because I promise you will end up spending the money anyway.

For companies that are smaller or less evolved as marketing organizations, it may be a waste of your money. Personally, I think every marketing organization should strive to be best-in-class, but if you're ok with being average, then there are other automation platforms out there that are a better value.
February 04, 2015

Eloqua does welloqua

Score 8 out of 10
Vetted Review
Verified User
Be prepared to take some time learning the system and really thinking about how you want to set up your marketing communication and tracking. Decisions made quickly will matter in the long term. Also, really play with the system. Develop a variety of campaigns and try out small test groups for things like AB testing for design and messaging.
Matthew Lawson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you want to do testing properly in my mind there is only one provider who can deliver high quality tests and insights and that is Maxymiser. Don't get confused when choosing the testing tools because there are many providers who like to say they do testing but they simply and barely tick the box. Maxymiser owns the testing space. Maxymiser isn't the tool if you want to play at testing.
Paul Sandey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I'd recommend it to most businesses. As a client you can tailor the level of support you need and use your credits as you see fit. This has helped my team dedicate the correct amount of resources to the right areas, and also manage when integrating new skills where we need more support, and then being able to use the service unaided for other tasks. The level of analysis is decent and always looks to give a balanced view even when we've been demanding a quick answer!
Marie Escaro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
To our marketing colleagues, I would say "don't stop after the first year of implementation, the best is yet to come when automating campaigns".
To our sales colleagues, "how could you sell before, when you did not have that amount of leads coming from our campaigns ?"
And then, now that it's fully running after 18 months of use, there is so much more to to!
Score 4 out of 10
Vetted Review
Verified User
In late 2013, we conducted an evaluation of Marketing Automation platforms, and selected Marketo over Eloqua and Pardot. Having already implemented and used Eloqua at a previous company, we decided Marketo is a better fit for us - primarily driven by Marketo's easier-to-use functionality and comparable feature sets. Candidly, I think Eloqua probably has a fuller set of features (and my personal experience with Eloqua is now somewhat dated), but we have identified no missing features in Marketo that caused any regrest with our decision to implement Marketo. And Marrketo is far easier to use than Eloqua - both in initial implementation and day-to-day use.
December 09, 2014

Worth the effort

Score 9 out of 10
Vetted Review
Verified User
I would recommend starting with a good definition of what types of interactions you want to achieve with an email marketing tool. Review the features that Responsys offers and compare that to other vendors. Other tools may seem easier to use at first, but many lack the broad depth of functionality that Responsys offers. As with any tool, there are frustrations, but Responsys appears to be learning from the past and continuing to improve. I would ask to see examples of how other Responsys customers are using the tool; what level of support is available; how Responsys will assist in helping your organization get started; what conversion rates can you expect as compared to others in your industry.
Score 9 out of 10
Vetted Review
Verified User
Well suited for mid to large size companies, smaller more local oriented business may see the investment a reach. The best approach would be to engage with an Eloqua certified integration consultant and be sure your in-house CRM implementation specialist has Eloqua experience, otherwise hire both! Lastly, plan ahead and have a clear vision to how you see the content strategy and get sales bought in from the beginning.
September 19, 2014

Optimising three.co.uk

Dan Beeston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Maxymiser is perfect if you have limited resources, or need to start small to prove the concept. Lean on the managed service to get the job done, learn as you go, and bring work in house over time.

Key questions when selecting any CRO partner:
1) Can I see myself enjoying working with these people on a day to day basis?
2) Does this solution really do anything over and above the others that is of real value?
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think it really matters how you intend to use marketing automation software. If you're looking for something to sync up your social marketing accounts and connect them with other marketing tools, Eloqua doesn't really do that. However, it gives excellent data and clean looking landing pages, forms, and emails for other campaigns. So really, it's a matter of what kind of tool you're looking for.
Score 9 out of 10
Vetted Review
Verified User
Maxymiser is a premium tool with a premium team behind it, thus if budget is an issue- might be better to look at different suppliers to get started. Here is some of the selection criteria that we looked at:

  • What is the quality of their suggestions for the first test- did they understand the business and come up with the best KPIs for the test and your company’s strategy, was design tailored to your style guidelines? Was the follow up test recommendations provided?
  • How much resource was allocated to the test and account- how quickly are the briefs produced, how many people work on the account, where are the assets hosted, how quickly are the issues rectified, how much time did it take between the brief and the test launch?
  • Tag load time- how quickly does the tag load in different geographies, does it cause any problems on any of the pages, does it work with your tag management solution?
  • Analytics- does it provide real time analytics? Does it integrate with other data tools used on your site? How easy it is to understand the data? How easy is it to export and work with the data? How many different ways are there to analyse the data (are the filters and segments provided enough for your business)? Were post- test reports delivered on time? What was the quality of the report?
  • Interface- how easy to use and understand? The quality of the training provided, how often, was it at the level that the team needed? How easy is it to stop, pause and launch the test? How often is the interface updated, etc (esp relevant if not fully managed service)?
  • Roadmap- is it ahead of the competition in terms of product functionality? How relevant is the upcoming functionality to your business? Is it in line with industry trends?
  • Price
  • Team (for fully managed service only)- how approachable and knowledgeable is the team? How quickly they respond to requests? Do they understand challenges in your specific market? How easy is it to work with them? What is the quality of their communication and engagement with you?
Greg Arnold | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Elqoua does that basic task of marketing automation extremely well. It can be difficult to integrate the system with your CRM but with the right IT folks, it can be done. Eloqua has great training program as well as Topliners which is a social platform that allows Eloqua users to share best practices and ask questions.
Jonathan Hedger MCIM Chartered Marketer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is suitable for larger organisations requiring a sophisticated yet flexible marketing automation tool. Ensure that your business has plenty of resources to support integration, deployment and training.
Gwen Lafleur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Very well suited when you want to test across multiple pages and / or run heavily targeted or segmented campaigns. Lots of out of the box capabilities, and they can help add the ability to do anything else. You can create reusable custom scripts for targeting or tracking. Ease of implementation is great, and as I mentioned, the campaign reporting is top notch. If you still want additional insight, you can tie it in to 3rd parties like ClickTale or Google Analytics.
Liron Warhaftig | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Key quetions to ask -
1. Would there be a person in charge of the relationship in-house to make sure the relationship is beneficial?
2. Is the business ready for a testing methodology ?
3. Is it possible to get the code implemented on all the relevant parts of the website ?
June 25, 2014

Maximum Value

Score 8 out of 10
Vetted Review
Verified User
I have used various optimisation tools in the past but what makes Maxymiser stand out, is the team you work with, as this is what delivers results.
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