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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.1
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(650)

Attribute Ratings

Reviews

(226-245 of 245)
Companies can't remove reviews or game the system. Here's why
Sonya Hansen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I would definitely recommend Eloqua to a colleague or peer. It is very important to ensure that you have a success package that provides training and support as you get started. Additionally, I would recommend that they dive deep into the reporting to make sure they can track what they need to and that the system will provide the metrics and ROI that they will need to show for such a large investment. I would also ask to speak to current Eloqua customers about what they learned in their first 6 months of implementation and potential problems that could arise.
Peter Kilinc | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I would advise anyone interested in the Eloqua solution to join and actively participate in as many on- and offline interaction events (e.g. Eloqua Experience meetings, Road to Revenue roadshows, Eloqua University courses and Topliners online forum) to actively network with piers and exchange useful first-hand Information. The best way to gain experience and make progress is by getting your hands dirty and using the application so don't hesitate to jump in and try the application out.
Brandi Starr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I highly recommend having a person (or team) depending on the size of the organization dedicated to managing the system. Someone needs to own the cleanliness of the data, the consistency of how things are set up, the frequency of emails going out etc. It is difficult for that to be just a part of someone's job. I also suggest taking advantage of the plethora of resources available. Eloqua has a strong user community and tons of resources to help customers be successful. Use them!
Roger Early | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Getting your database ansd Eloqua synced with the proper fields and values is critical. If you have never done this before, get professional help. The quality of this activity will determine your long-term success and lower your stress levels.
Alexandre Papillaud | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I would say: "this product will change your life as a marketer". I would even challenge him about not having this kind of product in 2013, you must be a very old school marketer to not have it. So I would say, easy to use, manage your risk & compliance (CANSPAM), manage your customers, manage your data. All of that done in Eloqua
Samuel N. Adler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I'd definitely recommend it. Really powerful and flexible, if you have folks that are Marketing Automation savvy. I'd ask about integrations and talk to them about the different tools you use and how they integrate with Eloqua.
Score 9 out of 10
Vetted Review
Verified User
Make sure the marketing team owns the relationship and is comfortable with the tool - they should be able to support it themselves for true independence. Also assure that you have a training plan and integration path for your CRM to be integrated - regardless if it is an "out of the box" or non-standard CRM. Those two things will assure you get the most value from the tool.
Chris Dalrymple | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We used the tool in isolation from other analytics packages, and with a fairly simple implementation, as this was used on a a portal page where no transactions took place. We would have been able to measure a whole range of other metrics had we implemented the full system.
Score 7 out of 10
Vetted Review
Verified User
During the time that we used Eloqua from 2008 through 2010, I found the management team there to be extremely responsive to our needs. We greatly appreciated that level of customer service, and I hope that they are able to continue their customer focus as part of Oracle.
Score 8 out of 10
Vetted Review
Verified User
Eloqua is a great company to partner with-- we were totally new to the marketing automation world, so the true value we got from them was more than just a product. We started developing that competency internally and really turned on the science part of a creative marketing brain. Our relationship with them has been fantastic, as well.

The product (E9 Team) can be hard to use, though. We were not as prepared for the additional complexity that the tool introduced to some of our resource groups. We hired a Power User (hard to find, by the way) to focus full time on building out our use of the system. Think carefully about your marketing strategy before implementing any marketing automation tool to ensure that your system is enabling the strategy and you're not just building a strategy because you can now do something cool.
Score 1 out of 10
Vetted Review
Verified User
There is no comparison to Marketo. They aren’t even in the same league in terms of usability, value, features, ease of use and especially integration. Marketo crushes them in every category. I have also used lower-end product, Exact Target which I thought was easier in terms of setting up emails, lists, etc… and integration with Salesforce.com wasn’t bad. It was missing (at least when I used) the advanced features like scoring, automation.
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