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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.1
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(650)

Attribute Ratings

Reviews

(26-50 of 245)
Companies can't remove reviews or game the system. Here's why
December 03, 2020

Eloqua: getting it done

Ke Zheng | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  1. What training programs are available to get new users up to speed?
  2. How emergency situations are handled like system crashed?
  3. How feature roadmap is introduced, tested and implemented?
  4. How responsive the vendor is responding to service/issue request, as well as the wish-list?
  5. Are the basic features of marketing automation exist: email, landing page, form, program, segmentation, and integration?
December 03, 2020

Oracle Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is great for non-design-oriented people because it is very user-friendly. It is a little more challenging for those who have design backgrounds because the responsive templates are exactly what they say they are - templates. Overall, our company has found it to be a very successful solution to our email creation needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is best suited for organizations that have advanced email campaign requirements with dividing paths based on behaviors or audience. Their campaign canvas is probably the best in the industry for visualizing and understanding complex campaign orchestration. Eloqua would not be suited for smaller companies or for companies that have no technical resources.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Responsys is well-suited for a company with layers of complex data that can be distilled into individual email campaigns or programs. It also may be overkill for a company that does not have a deep data architecture set up. There are many features that, in that case, would likely go unused.
Score 1 out of 10
Vetted Review
Verified User
I would not suggest using Oracle Eloqua for any scenario. Use HubSpot if you have enterprise needs, and if not, use Mailchimp or other automation tools for your emails because they are very functional, user-friendly, and offer more options to do more effective campaigns. Eloqua seems to cause problems for my team every day. Sometimes the problems are damaging.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua really only makes sense if your organization is going to use the unique integrations that its other competitors don't offer. It is priced higher than most of its competitors in the market, so it may only be a plausible solution for large companies. Transitioning marketing platforms will also be a burden as configuring Eloqua tends to be a lengthy process. If you need to use Eloqua-specific features and don't currently have a complex workflow to convert from (and if your budget allows it), then Eloqua is well-suited for you.
September 18, 2019

Helpful for Business!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Website activity to lead activation is where we've seen the most success using Eloqua to date. Our business is entirely B2B so it's valuable to get in touch with the appropriate contact within each respective organization. I haven't had many situations where I would not advise a B2B company to use Eloqua.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is great for mid-large sized organizations that are very technically savvy and understand automation. Eloqua has a lot of functionality that is untapped or used to its full potential. It has a lot of opportunities to optimize current campaigns and programs. For us, it's not well suited for the financial/banking industry. There is not householding type logic since email is the unique key and households can use the same email address more than once, but we don't necessarily want to see the secondary members.
Courtnee Tomsic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is a wonderful tool if you need a large scale marketing automation platform and have a team with the skill, size, and knowledgebase to implement it properly. It is worth its value if you are using all of the tools/advantages it provides. This really can only be done if you have the resources for multiple power level users as well as at least one full-time administrator. It would not be appropriate for a company who is implementing smaller-scale campaigns/efforts (just "batch and blast").
June 19, 2019

Responsys Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
This is a robust solution that requires a large learning curve. There have been limited resources to help a new hire get onboarded but they are addressing this gap with a video training program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is a powerful B2B marketing automation software that is great for enterprises running large scale, multichannel digital marketing campaigns. There is a way to do almost everything you want to do in your marketing program, or you can integrate with a partner software that does things that Eloqua itself can't. I will say that it is not the easiest or most intuitive marketing automation software I've ever used, and it's best suited to experienced users if a company isn't willing to invest in the Oracle Education Pass.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I'm new to Eloqua (been using it for 4 months), but so far I've learned a ton and I'm slowly getting more comfortable in the platform. Eloqua is very well suited for executing webinars and email campaigns.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle knows how to make their clients feel heard and important. They go above and beyond to make sure they are accessible and are willing to hear out their customers thoughts and suggestions. They are available at all hours and in emergency situations and will do what they can to help find a solution.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
If you have a need to customize workflows and support complex data cleansing and integration requirements, Eloqua is a good match. If you’re a lean marketing team, Eloqua can be difficult to manage because its customization options introduce complexity that a small team may not be able to manage without dedicated resources.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Responsys can be a bit clunky but overall it is quite functional, especially in regard to sending emails to large and diverse segments. Building campaigns is relatively simple and has improved in recent years. There is now a split screen where you can see HTML and see how it renders. Programs are pretty straightforward to build.
March 28, 2019

Oracle Eloqua Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is a fantastic tool when it comes to holistic campaign reporting and automation, when you include functionality of forms, landing pages, and other Eloqua plugins like social connectors and things like GoToWebinar.

Eloqua is less appropriate when trying to create large scale forms and surveys, as it does not include benefits like skip logic.
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