Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Customer Verified
Top Rated
Top Rated
Oracle CX Marketing (formerly Oracle Marketing Cloud)

Overview

Reviews

Using Eloqua for large-scale campaigns

7
Oracle CX Marketing is used by specific departments in our organization. The platform helps to unify all prospects and customer marketing …
Read full review

Great product

8
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
Read full review

Eloqua is a great CRM tool!

9
Oracle Eloqua is currently being used as a CRM tool and an emailing tool within our organization. It is being used by marketing groups …
Read full review

Eloqua Rocks!

10
We use Oracle Eloqua to create marketing campaigns to send our B2B clients marketing emails. Multiple departments at our company use …

Eloqua: getting it done

9
We are using Eloqua for our marketing automation. It's used across the whole organization. It is used to acquire and nurture leads, and …

A great tool for marketers

8
Oracle CX Marketing (formerly Oracle Marketing Cloud) is being used by our marketing department to automate our marketing operations and …
Read full review

Popular Features

View all 26 features

List management (131)

8.5
85%

Landing pages (129)

8.5
85%

Email deliverability reporting (242)

8.5
85%

Dashboards (127)

8.2
82%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $2,000 per month

Features Scorecard

Email & Online Marketing

8.5
85%

Lead Management

8.5
85%

Campaign Management

8.5
85%

Social Media Marketing

8.0
80%

Reporting & Analytics

8.1
81%

Platform & Infrastructure

8.4
84%

Product Details

What is Oracle CX Marketing (formerly Oracle Marketing Cloud)?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle CX Marketing (formerly Oracle Marketing Cloud) Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle CX Marketing (formerly Oracle Marketing Cloud) Screenshots

Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle CX Marketing (formerly Oracle Marketing Cloud) Videos

Oracle CX Marketing (formerly Oracle Marketing Cloud) Downloadables

Oracle CX Marketing (formerly Oracle Marketing Cloud) Integrations

Oracle CX Marketing (formerly Oracle Marketing Cloud) Competitors

Oracle CX Marketing (formerly Oracle Marketing Cloud) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Alternatives

View all alternatives

Frequently Asked Questions

What is Oracle CX Marketing (formerly Oracle Marketing Cloud)?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

How much does Oracle CX Marketing (formerly Oracle Marketing Cloud) cost?

Oracle CX Marketing (formerly Oracle Marketing Cloud) starts at $2000.

What is Oracle CX Marketing (formerly Oracle Marketing Cloud)'s best feature?

Reviewers rate Integration with Salesforce.com highest, with a score of 8.7.

Who uses Oracle CX Marketing (formerly Oracle Marketing Cloud)?

The most common users of Oracle CX Marketing (formerly Oracle Marketing Cloud) are from Enterprises and the Computer Software industry.

Reviews

(1-16 of 16)
Companies can't remove reviews or game the system. Here's why
Vishal Narang | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SIMPLE the features are automated both on cloud or on premise applications. Then the help desk that is always available offer good help when needed. It's capabilities to integrate also simplify it's use. It is one of the softwares I have used without having any trouble at all. Simple, perfect and effective.
Stefanie Cash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Oracle is usable but it does have a learning curve. While the learning tools give you access to navigation and how to do simple tasks - trying to figure out complex items such as editing past campaign elements or finding the proper report can take a bit. Overall, you'll need to sit in front of the system and not be afraid to get your hands dirty and touch some buttons. Nothing terrible will happen and you'll learn a ton making it easy to use.
Marie Escaro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Eloqua's usability is great once you get used to it. The first year can be difficult to integrate every aspect of its functionality. Once past this, I found it great to go beyond the basic functionality and start automating campaigns with complex interactions.
Gwen Lafleur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Personally, I find it quite easy to use. But for those members of our team who have little or no testing experience, it's been a bit more difficult. There's also training required for development teams in order to have your campaigns coded and set up in the most efficient way. Our developers have been able to do basic and intermediate tests with no difficulty, and they find the interface itself quite intuitive... it's just the extremely complex tests that require a bit more understanding.
April 11, 2018

My review

Score 10 out of 10
Vetted Review
Verified User
Review Source
I think eloqua is overly complex. I don’t like to get in there myself; I prefer to let another group handle it
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am not a primary user in the system so this is based on team member feedback. There is a learning curve with any marketing automation platform, as well as a specific learning curve to the nuances of how we use this system. You need a dedicated team willing to spend their time in the system and continually learning it to make the most of it. It is not "easy", but no one really promised it would be "easy" to use - since it has so many features and flexibility.
Score 1 out of 10
Vetted Review
Verified User
Review Source
It was almost as if a marketer was not involved in the UI testing. It does not work the way a marketer thinks. Features are spread apart in different areas of the product that would normally be a step by step for a marketer. For example, you create your emails in a separate area from your landing pages in a separate area from your filters and even distribution lists and all of that is completely divorced from the automation setup. Technical people were taking 2-3 hours to set up an email. By contrast, in Marketo – everything that you would need to run a campaign – email, landing, list, automated steps, etc, sits within the campaign folder so you can easily run through everything you need.