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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.1
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(650)

Attribute Ratings

Reviews

(101-125 of 209)
Companies can't remove reviews or game the system. Here's why
Stefanie Cash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The marketing department uses Oracle Eloqua to keep track of campaign progress as well as adjust campaign metrics based on needs/budgetary requirements. It also allows us to see how effective campaigns are based on sales volume. Analytical features help us to determine what works and what doesn't using real-time data.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There are multiple departments in our org that use Eloqua for their marketing needs including - Form creation, Lead Capture, Email Marketing, and Segmentation. It addresses email marketing as part of their overall marketing automation.
June 20, 2018

Great Tool

Mirunalini Natarajan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Oracle Eloqua as a marketing automation tool with integration to Salesforce. It's a great tool to use and sending an email communication to our members is flawless. We also plan to use it for direct mail and email communication which helps us segment based on the profile and engagement criteria.
Karin "KP" Pindle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Eloqua is used by our Marketing and Sales team. It helps us launch our marketing campaigns, track them, and provide the activities and campaign responses created to Sales in our CRM system, Salesforce.com.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Oracle was our lead gen machine. We used it to compose new email campaigns to drive people to our landing pages (all built within Eloqua). We were able to create complex drip campaigns and more simple, targeted emails so that prospects and clients were receiving information from us on a regular basis.
Richard Angeloni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Oracle's Eloqua to produce electronic newsletters and communications to consumers. As we are a B to B to C company, our efforts to communicate with consumers have been pretty limited. We are looking at using Eloqua as a first step for more comprehensive communications.
Matti Aalto-Setälä | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Oracle Eloqua is used for internal and inbound marketing. Our sales and marketing are using it together in multiple ways. It helps us to recognize hot leads and nurture cold ones. We get a full understanding about our marketing spend - what channels bring the best leads to us and what channels are useless. In addition we are adding the predictive insights to Eloqua so we can teach it to score our leads more accurately. Beautiful!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Oracle Responsys is used by our email marketing team to deploy our marketing and transactional emails to our customers. We also have the capability to do SMS and Push messaging through Responsys. There are currently not any other departments or people in our business using the tool, though we do support several different departments.
April 11, 2018

My review

Score 10 out of 10
Vetted Review
Verified User
We use Eloqua across the organization. It allows us visibility into what contacts are receiving. Multiple groups want to reach out to the same contacts so this allows us to control the messaging.
April 11, 2018

Eloqua Review

Maria Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using a single instance of Eloqua across all geos and divisions. It is currently used as a promotion distribution mechanism for our partner base. We are expanding though to drive thought leadership and demand generation over the next 12 months and track marketing contributions to opportunities. We are also expanding our content strategy to include thought leadership and lead capture.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is only being used by my department. The primary use is gathering email analytics for our audience that we previously didn't have. We are using it primarily to re-engage with contacts who have been off our radar for a set time period.
Wayne Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Eloqua is used by most businesses at Dow for communicating with customers. It is used globally to support digital marketing efforts for specific business units. these digital marketing efforts may be related to upcoming trade show events or informing a customer about a new product launch. we also leverage Eloqua to maintain our user consent.
April 10, 2018

Eloqua is superior

Stephen Pew | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Eloqua on a daily basis. On the whole, we use it to build, create, and execute email campaigns to drive demand and lead generation. Primarily we use it for the marketing department. It solves the problems of nurturing and constant customer communication.
Score 9 out of 10
Vetted Review
Reseller
Oracle Eloqua is the centerpiece of our marketing technology stack and it is our preferred marketing automation platform when working with clients. Eloqua addresses the complex needs of integration with a multitude of technologies that help drive ours and our clients' business.
Score 8 out of 10
Vetted Review
Verified User
Eloqua is primarily used by our Marketing department (specifically the Demand Generation team), but Sales leverages the Profiler tool (in CRM) to see what their Leads and Contacts have engaged with, when. ELQ's primary usage is marketing automation, combining email automation with landing pages, social engagement, etc. to serve as our de facto marketing database. We've also used it to automate significant portions of our previously re-source intensive on-boarding program, reducing the burden on the retention team, who juggles many accounts at one time.

By syncing Oracle Eloqua with our CRM, we maintain "one view of the truth" with our Sales peers to effectively gauge marketing performance at a campaign/program level, to easily attribute marketing contribution to overall pipeline and revenue.
Michelle A Hiland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the marketing team and we work closely with our developer team to get the right data into Responsys through a daily import. We use it to email all our users starting with on-boarding and how to use our product and going all the way to how to keep users engaged, show new features. We use the data we import from out app to know where users are in the process and can send messages specifically to help them complete tasks. We also use it for all transactional messages and for all marketing purposes for promotions, discounts, and new features or products.
Chad Lloyd | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Eloqua is being used in our marketing department as well as by our account management team. We use it to nurture and cultivate our inbound leads and to identify opportunities for cross-selling and add-on sales with our existing clients. Additionally, we've begun to use Eloqua to send renewal notices to our end uses to speed up the renewal process.
March 30, 2018

My Eloqua Experience

Gabriel Auricchio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using the Eloqua platform to drive the buyer path to purchase, to maximise opportunities for my organization and to make our customers’ businesses simpler, faster and flexible, working on both inbound and outbound activities, anything from one-off initiatives through to automated/triggered always-on campaigns.
Score 9 out of 10
Vetted Review
Verified User
Eloqua is the global marketing automation solution for our company. It is used by over 300 users globally. Eloqua is we how connect daily and relevantly with our clients via email. It powers our ability to deliver the right message at the right time to the right recipient. It also empowers marketers to optimize their approach based on behavioral data.
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