Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
There is no lag in the system. If you see it there, it is tracked in real time.
I would like to see more integration with other CRMs such as Salesforce.
We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
It be difficult navigating to accounts and drilling down into each specific customer to understand details.
The fact that Oracle Sales Cloud is scale-able is one of the great things that we love about the product.
Being able to customize the program, and that there are constant upgrades that continue to roll out, makes me hopeful for a greater product in the near future.
The user interface is friendly to use and allows for instantaneous editing of things that have just been added.
Getting new users cross-trained on this program has been a bit of an issue at times.
From an administrative point of view, managing users and managing the system can be a bit overwhelming at times.
Some days it can feel like a never-ending click fest to get to what you actually need to get to. For some things, I wish there were an easier way to access them.
DataFox allows you to filter your company searches with very specific criteria. This ensures that you generate companies that are relevant to your customer segment and that will have promise.
DataFox has awesome export functionality. Once you create a list of companies, you can export it to Excel/CSV and import the list to Salesforce.
DataFox has a very clean and easy and approachable User Interface that is easy to navigate and learn quickly.
Sometimes the companies that are generated in a search aren't relevant. For example, if I search for Healthcare Software, sometimes DataFox will generate companies that have to do with Healthcare but aren't software companies. Thankfully, with more precise filtering, you can cut down the inaccuracy significantly.
DataFox tells you the number of employees at a company, but I have found that this number is often inaccurate or at least not consistent with LinkedIn employee count.
There are so many clicks to get through the objects and create the activities.
The monthly and quarterly updates have created substantially more mait. from our TECH team than what was expected
With our company we have many service offerings, we expect to be able to market at a personalized level. How we can easily see in the tool what service offerings are applicable to an Account/Contact should be easier.
About Oracle CX Sales (formerly Oracle Engagement Cloud)
Oracle CX Sales (formerly Oracle Engagement Cloud, or the Oracle Sales Cloud) is a sales enablement and sales performance management suite, with modules providing sales intelligence via Oracle DataFox AI-based and human verified data, and dynamic proposals via configure, price, and quote with Oracle CPQ (the former BigMachines product).
Oracle CX Sales combines sales automation with partner relationship management and collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The key elements of Oracle CX Sales Cloud include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information.
Oracle Sales Cloud - Modern Sales in the Cloud. Imagine a modern sales organization. Collaborative, productive, even on-the-go. Where decisions are insight-driven and pipelines are packed.
Oracle Sales Cloud Spotlight video on top level messages and product themes of Oracle Customer Experience Cloud - Sales Cloud.
