Oracle eBusiness Suite Reviews

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Score 8.3 out of 100

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Reviews (76-83 of 83)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We are using it for end to end business flows starting from sales orders through to invoicing and finally accounting in the ledgers. We also do purchases from suppliers and created supplier invoices which finally get accounted in ledgers.
  • End to End flow involving all possible business scenarios including Global Intercompany comes in handy
  • Since all the products are integrated, auditing is easy and well maintained
  • Oracle support always helps resolve bugs if found in the products
  • Some localization, especially in European countries, needs to be improved.
  • Some of the business process need improvement especially on the global intercompany process where not all business models are supported
  • New bugs get introduced on quarterly patches that are supposed to fix other bugs
Most of the business scenarios are covered by the product. It augurs well with the hardware and database being Oracle as well. [There are] well-structured modules and features. Subledger accounting and EBTax introduction add robust features to the product.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Verified User
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Oracle eBusiness Suite (EBS) is being used as one of five major pillars for end-to-end OTR and DTB by one of our divisions; we use the project manufacturing capability extensively. EBS is modularity used by our HQ and additional modules will be rolled out over the next few years --- but will continue to be one of our five pillars that we integrate.
  • Transactional drill-down
  • Configuration
  • Project manufacturing and dimensions of blended usage: common inventory + project inventory
  • UI
  • API completeness
Pillared solutions and thorough APIs to support a conglomerate are not easy to deploy and not appropriate for an SMB.
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Anonymous | TrustRadius Reviewer
July 08, 2015

Oracle EBS Overview

Score 10 out of 10
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Oracle eBusiness Suite is being used across a variety of manufacturing plants and support orgs to provide consistent application of resource planning and reporting. The goal is better use of time and resources to support overall effectiveness and maximize profits.
  • EBS provides for seamless integration of business planning, processes, and activities that increase production, lower cost, and facilitate overall performance.
  • EBS provides consistent global reporting from multiple data sources allowing the business to better plan global sourcing, inventory, and replenishment strategies.
  • EBS planning and resource capabilities support improved supply and lead-time planning to increase manufacturing efficiency while minimizing inventory investment.
  • EBS endows management with real-time knowledge that facilitates quicker, informed operational decisions.
  • EBS provides for personalization and tailoring of workflows to meet organization-specific business-specific challenges.
  • Although EBS comes with predefined reports, these seldom fit specific business needs from an "out of the box" perspective. Subsequently, customiztion, via code changes, is required.
  • EBS does not integrate easily with other applications that an organization may already have in place. Building, testing, and rolling out customized interfaces is timely and an expensive proposition.
  • EBS is extremely detailed and structured. Users don't find it "click-friendly" at first and implementation sites find that it doesn't increase employee productivity time until it's well established.
  • The 12.x version is Java heavy and uses a lot of html screens. Speed and efficiency can be hampered by limited IT infrastructure at plant locations.
As with most ERP solutions, Oracle eBusiness Suite (EBS) requires users be given multiple responsibilities based upon job role. From a security perspective, Segregation of Duties (SOD) and Sarbanes-Oxley (SOX) conflicts can be extremely difficult to resolve for smaller sites where employees wear multiple hats.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Oracle eBusiness Suite (or simply EBS) is the primary software platform on which our organization's business runs and is used across the whole organization by almost every department.

The different modules within EBS used by our organization include (but are not limited to):

  • Manufacturing - used to accept incoming orders, schedule manufacturing jobs and accept returns (Return Material Authorization).
  • Shipping - provide transit-time estimates and interface with third party shippers to enable real-time shipment tracking.
  • Supply Chain - forecast demand, manage warehouse stocking and determine manufacturing lead times.
  • Sales Representative/Customer Service - interface with customers and provide detailed information on their orders via various tools/modules in EBS.
  • Finance - manage payables and receivables organization-wide.
  • Human Resources (HR) - manage salary payments and tax/deductions/additions for employees.
  • Oracle iStore - provide customers with the ability to place online orders.
  • Support for doing business across various geographies - Oracle eBusiness Suite enables strong support for doing business internationally by providing multi-language and multi-currency features. Once a module is implemented, rolling it out to use in a new country/geography, in most cases, involves setup changes to translate messages and text in the new language. Currency conversion happens by default and can be linked to a third-party provider for up-to-date rates. For countries (e.g. Brazil) with specific regulatory and government reporting requirements, Oracle eBusiness Suite provides custom modules that can be used to achieve compliance with local laws and regulations.
  • Support for modules dealing with Financials - Oracle eBusiness Suite provides comprehensive support for financial transactions and reports for both Receivables and Payables. Within Receivables, support for various payment methods include credit card payments, ACH, invoice and cash. Pre-configured features allow integration with third-party payment processors that include leading financial institutions (Chase, BofA etc). Integration with new payment processors is well-defined with a list of steps that that need to be performed to achieve this. The eBusiness Suite also allows the organization to asses customers in terms of their financial health and manage risk accordingly.
  • Within Payables, abilities exist that allow the organization to manage suppliers, setup custom payment terms, manage purchase orders and match with receipt.
  • Similar to Receivables, payments can be made to suppliers/vendors using a variety of payment methods including credit cards, cash, ACH and other methods.
  • Strong cross-module integration - Oracle eBusiness Suite modules integrate very well with each other and can provide a top-bottom view of activity in an organization.
  • For an order placed by a customer, the flow looks like this: Online orders, via Oracle iStore, feed into Oracle Order Management (OM). OM is used by customer service representatives to track orders from the point of being booked to delivery. Manufacturing uses incoming orders to schedule work orders and updates the order status to reflect this. Shipping picks up the order when it is ready to ship and updates the order to reflect this. Finally, Accounts Receivable, invoices a customer when the delivery of an item is made at the customer location.
  • Support for mobile apps - The support for getting mobile-friendly information remains limited although Oracle is slowly releasing apps that address different modules. The released mobile apps address information availability in a piecemeal manner versus the integrated view that say, Oracle Order Management, provides on the desktop. Competitors (like SAP) have an dedicated mobile platform that offers users the ability to extend existing apps and even build custom apps that integrate into their ecosystem. In this day and age, the level of support for mobile applications from Oracle has a lot of room for improvement.
  • Heterogeneous technologies - The many modules with Oracle eBusiness Suite uses a mix of technologies ranging from PL/SQL to Forms to JSPs to SOA.
  • For an organization to effectively make use of the features offered and be able to customize it as per their needs, it will require the use of development staff that can work with all the different technologies that come with eBusiness Suite. While out-of-the-box integration id well engineered in Oracle, building custom integration points between different modules, particularly when it involves a new module versus a much older module (akin to a legacy system), requires the use of developers/analysts that need to workaround the intricacies of integrating legacy systems.
  • Support for user-requested features from Oracle Corp - In using the eBusiness Suite, Oracle offers a support plan that includes the ability for organizations to log change requests for new features that they would like to see in a particular module. While customization is an option that can be used to achieve desired functionality in the eBusiness Suite, Oracle does not support and/or offer development advice or custom functionality. The change request process can yield varying results possibly depending on how many users have requested a particular feature and how "critical" the feature is deemed to be based on Oracle's point of view. I general, the change request process (to add new features) appears to take time our organization has come to rely on customization as the primary manner in which new functionality within an eBusiness Suite module is achieved. I count this a weakness since this gives the impression that Oracle is less nimble in responding to changes in the eBusiness Suite.
Per my experience, the key questions when considering a product like Oracle eBusiness Suite would be:

  1. Do I truly need a full-fledged enterprise resource planning (ERP) system?
  2. Does my business operate across different geographies/countries?
  3. Is my organization willing to invest a considerable amount of time (up to a year during initial setup) and resources in setting up Oracle eBusiness Suite, especially when there are multiple modules involved?
  4. Am I willing to hire and maintain staff that will provide the ability for me to customize Oracle eBusiness Suite as dictated by changing business requirements and market conditions?
  5. Am I willing to continuously upgrade Oracle eBusiness Suite as major updates come from Oracle? This is important since Oracle tends to de-support older versions eventually.
  6. Am I willing to maintain a yearly support license since this provides the best value for making use of Oracle eBusiness Suite?
  7. As business expands and/or mergers/acquisitions happen, am I willing take on the implementation tasks that come up with incorporating a new entity onto my existing eBusiness Suite system?
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Oracle eBusiness Suite is being used to approve revenue contracts by reviewing the financial results. Oracle is used across the whole organization. It takes care of general ledger, accounts payable and marketing.
  • The finance model is extremely helpful in evaluating the revenue contracts.
  • We use Oracle for Revenue, GL, Accounts Payable.
  • It is nice to have so many depts within the company using various modules of Oracle.
  • Provide more training
  • Only key in data once and not duplicate times
  • Log in should be the same as the global company log in.
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Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
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We use Oracle at the corporate level to do all accounting and financial reporting and consolidations.
  • Uploading information into the tool
  • Plenty of data fields to customize reporting specifically for your business
  • Reporting
  • Not easy to customize for your unique business needs
  • Manufacturing/work order is weak
  • Job costing needs improvement
Oracle eBusiness Suite is very well suited for a standardized SKU inventory shop. It is not well suited for a shop where most everything is customized for specific customers.
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Anonymous | TrustRadius Reviewer
Score 5 out of 10
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Verified User
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EBS is used by all users globally at least for time and expenses, iProcurement etc. It supports sales operations, quoting and fulfillment, supply chain operations including manufacturing in multiple locations, warehouse management in 3 main distribuion hubs (US, Europe and Asia). EBS is also used for service manangement, service contracts, plus we use full financial suite.
  • Order fulfillment, scheduling, and planning. WMS and mobile warehouse operations are very good now.
  • Easy user management of responsibilities and access.
  • Supports multi-language environments.
  • EBS is mix of different technologies that shows its age and history of Oracle acquisitions. The older forms are generally better than the OAF web pages. Its code is a mix of PL/SQL, Java, SQL scripts, with some C, Javascript. It requires Oracle Workflow, Report Builder to maintain basic extensions.
  • It is an expensive suite to keep supported. Oracle has improved patching but there are still frequent issues caused by applying fixes for one problem that create issues elsewhere.
  • Some of the newer technologies to extend SOA are expensive to implement and license.
Oracle eBusiness Suite is well suited to larger mid-size and large companies. Even taking the no customization approach EBS is complex and needs lots of expertise from business analysts to implement and support. How large an IT organization will be needed to support EBS, DBAs, developers, business analysts, super-users, system administrators, plus managers? What other applications will be needed for integration, tax calculation, shipping, transportation and customs and excise, HR and CRM?
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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  • The various modules in E-Business Suite are seamlessly integrated with one another and provide the industry standard for transactional systems. The fact that such a wide range of different modules is so seamlessly integrated is a huge plus.
  • In addition, the entire stack has great usability and it's not difficult to customize the suite for specific business needs. Customers can expand base functionality through customizations which are relatively easy to develop.
  • The product does well with standard ERP functions like inventory planning, order entry, shipping, purchasing and financials. All of these major business processes have become quite refined over the years and work very well indeed.
  • One other area the product does particularly well is the ability to automate processes and eliminate the need for manual labor like data entry from third party systems, or automation of the purchasing and supply chain planning solutions. Some examples:
  • Design documents: the Agile Product Lifecycle Management module (which was once a separate standalone product) has a very strong adapter to the rest of the suite. Data from this module used to have to be re-keyed into the ERP system but now this is no longer necessary. With Version12, this is easier than ever. The new version had replaced the old character-based forms with web forms which are much easier to integrate with the Agile system.
  • Pricing updates. New pricing schemas used to be re-keyed by hand py product managers. Now, it's relatively simple to write a program that uploads an Excel spreadsheet automatically making manual data entry unnecessary.
  • Inventory management: When inventory levels fall below a pre-set level, the system automatically creates a new purchase order during the night and notifies inventory managers in the morning.
  • The suite has been around for quite a while at this stage and it is now a very stable platform. Many of the kinks and bugs have long ago been fixed and the platform really is rock solid.
  • This depends on how the application has been deployed, but some modules or functionality like E-Business Tax may not be helpful for companies that are not operating in Europe or globally.
  • Also, some modules like advanced supply chain planning might be overwhelming for companies that have far fewer products to sell. It's important to understand what modules are needed to support specific business processes. This is not always easy to tell.
  • The sales module is not great - obviously the key vendor in this area is Salesforce. Many Oracle customers tend to use Salesforce for Sales and Marketing, or else develop their own modules leveraging the extensive and easy-to-use customization capabilities of the E-Business suite suite. Oracle has been working hard to develop the Siebel platform as a credible competitor to Salesforce, but many Oracle customers (like us) have already deployed Salesforce as the industry leading Sales CRM and are very unlikely to switch at this point. Integration between the two products is quite straightforward and the switching costs are high so there is very little incentive to switch.
Oracle E-Business Suite applications help customers manage the
complexities of global business environments regardless of whether the
organization is small, medium, or large in size. Oracle application modules seamlessly integrate with each other and, based on needs, customers can choose to implement the modules they need for their business. Oracle E-Business Suite applications will continue to be enhanced against industry standard processes that eliminate the need for customizations hence making the upgrades less time-consuming and increasing ROI.
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Feature Scorecard Summary

Pay calculation (26)
8.0
Benefit plan administration (22)
7.7
Direct deposit files (21)
8.4
Salary revision and increment management (23)
8.3
Reimbursement management (21)
8.4
API for custom integration (62)
8.1
Plug-ins (47)
7.3
Single sign-on capability (60)
8.5
Role-based user permissions (66)
8.4
Dashboards (40)
7.1
Standard reports (60)
7.5
Custom reports (60)
8.1
Accounts payable (72)
8.3
Accounts receivable (70)
8.4
Global Financial Support (48)
8.0
Primary and Secondary Ledgers (57)
8.6
Intercompany Accounting (52)
7.9
Localizations (49)
7.8
Journals and Reconciliations (58)
8.3
Enterprise Accounting (50)
8.4
Configurable Accounting (50)
7.9
Centralized Rules Framework (43)
7.3
Standardized Processes (51)
8.0
Inventory tracking (47)
8.5
Automatic reordering (33)
8.1
Location management (36)
8.1
Manufacturing module (34)
8.2
Pricing (47)
7.8
Order entry (48)
8.3
Credit card processing (38)
7.3
Cost of goods sold (47)
8.4
Order Orchestration (33)
8.1
End-to-end order visibility (37)
8.2
Order exception Resolution (34)
7.9
Automated Invoice Processing (47)
8.0
Shared Services Payments (38)
8.2
Billings Management (41)
7.9
Customer Receipt Applications (42)
8.1
Customer Collections (40)
8.0
Revenue Recognition (47)
8.2
Cash Management (49)
8.4
Asset Management (48)
8.5
Travel & Expense Management (45)
7.5
Budgetary Control & Encumbrance Accounting (36)
7.6
Period Close (54)
8.5
Transactions Tax (38)
7.7
Subledger Reconciliations (43)
7.7
3rd Party Accounting Systems (28)
7.6
Budgeting and Forecasting (29)
7.5
Project Costing (37)
8.1
Cost Capture (31)
8.0
Capital Project Management (29)
8.1
Customer Invoicing (30)
7.9
Customer Contract Compliance (21)
8.1
Project Revenue Recognition (28)
8.1
Project Financial Performance Analysis (23)
8.3
Project Financials Dashboard (19)
7.7
Real-time Financial Reporting (20)
7.1
Embedded Business Intelligence (18)
7.3
Project Planning Collaboration (19)
7.2
Project Planning and Scheduling (15)
7.4
Project Manager Dashboard (16)
7.4
Resource Manager Dashboard (14)
7.2
Task Insight for Project Managers (15)
7.1
Project Manager Mobile Functionality (13)
7.0
Team Member Task Collaboration (15)
6.9
Team Member Mobile Functionality (12)
6.0
Project Candidate Search (12)
7.1
Project Candidate Comparison and Analysis (12)
7.3
Defineable Resource Pools (14)
7.3
Defineable Resource Pools (12)
7.5
Talent Profiles (12)
6.1
Real-Time Project Reporting (14)
6.6
Absence Management (15)
6.8
Product Lifecycle Management (13)
7.3
Award Lifecycle Management (18)
7.0
Spending Control (17)
6.9
Indirect Cost Management (19)
6.9
Billing (21)
7.5
Sourcing Team Collaboration (27)
7.4
Sourcing Analysis (29)
7.4
Bids Analyzed and Compared (23)
7.3
Catalog Shopping E-Commerce for Employees (22)
7.1
Contract Authoring (24)
6.7
Contract Compliance Management (20)
7.4
Contract History (23)
6.9
Contract Renewal Automation (18)
7.1
Contract Repository (18)
7.3
Contract Standardization and Enforcement (19)
7.4
Electronic Signatures (21)
6.8
Invoice Automated Matching (26)
7.6
Purchasing Risk and Compliance Management (19)
7.2
Requisitions-to-Purchase Orders Integrated (33)
7.5
Spend Compliance Management (19)
7.5
Supplier Assessment (23)
7.5
Supplier Communication and Collaboration (22)
6.6
Supplier Management (28)
7.8
Supplier Portal (26)
7.8
Risk Repository (10)
7.6
Control Management (10)
7.5
Control Mapping (9)
8.4
Control Efficiency Assessments (10)
7.5
Automated Control Assessments (10)
6.9
Assessment Capture (9)
8.0
Issue Detection (10)
7.5
Automatic Notification (10)
8.6
Remediation and Certification (11)
7.8
Transportation Planning and Optimization (15)
7.6
Transportation Sourcing Management (16)
7.4
Transportation Process Integration (15)
7.1
Transportation Execution Management (14)
7.5
Freight Payment Automation (12)
6.8
Trade Management (14)
7.1
Trade Regulatory Compliance Management (11)
8.2
Customs Entry Management (10)
8.2
Customs Document Management (11)
7.1
Customs Document Collaboration (12)
7.3
Fulfillment Management (14)
7.7
Inventory Visibility (18)
7.1
Warehouse Workforce Management (14)
7.2
Production Process Design (18)
7.7
Supply Chain Business Flows (22)
7.6
Production Management (21)
8.2
Contracted Manufacturing Management (17)
7.6
Configuration Management (19)
8.0
Work Definition (19)
7.4
Work Execution (20)
8.1
Advanced Fulfillment (18)
8.1
Manufacturing Costs (21)
8.1
Forecasting (27)
7.6
Inventory Planning (29)
7.6
Multi-tier Supply Chain Planning (21)
7.6
Performance Monitoring (23)
7.4
Ideation Management (11)
7.8
Requirements Management (12)
7.6
Proposal Management (11)
7.6
Innovation Portfolio Management (10)
7.3
Product Master Data Management (10)
7.3
Vendor Portal (11)
6.5
Project Portfolio Management (10)
7.0

About Oracle eBusiness Suite

Oracle eBusiness Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.

Oracle eBusiness Suite Competitors

Oracle eBusiness Suite Technical Details

Operating Systems: Unspecified
Mobile Application:No