Oracle eBusiness Suite Reviews

521 Ratings
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Score 8.2 out of 100

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Reviews (1-3 of 3)

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Anonymous | TrustRadius Reviewer
March 12, 2014

Very stable platform with a few bugs.

Score 9 out of 10
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Support Rating

5
In general, support has not been great - particularly standard (non premium) support .

The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge.

Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
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Feature Scorecard Summary

Pay calculation (26)
8.5
Benefit plan administration (22)
8.0
Direct deposit files (21)
9.0
Salary revision and increment management (23)
8.9
Reimbursement management (21)
8.8
API for custom integration (62)
8.3
Plug-ins (47)
7.2
Single sign-on capability (60)
8.5
Role-based user permissions (66)
8.5
Dashboards (40)
7.2
Standard reports (60)
7.5
Custom reports (60)
8.1
Accounts payable (72)
8.3
Accounts receivable (70)
8.5
Global Financial Support (48)
8.0
Primary and Secondary Ledgers (57)
8.8
Intercompany Accounting (52)
8.0
Localizations (49)
8.0
Journals and Reconciliations (58)
8.3
Enterprise Accounting (50)
8.4
Configurable Accounting (50)
8.1
Centralized Rules Framework (43)
7.4
Standardized Processes (51)
8.0
Inventory tracking (47)
8.7
Automatic reordering (33)
8.2
Location management (36)
8.1
Manufacturing module (34)
8.2
Pricing (47)
8.1
Order entry (48)
8.4
Credit card processing (38)
7.4
Cost of goods sold (47)
8.6
Order Orchestration (33)
8.5
End-to-end order visibility (37)
8.5
Order exception Resolution (34)
8.0
Automated Invoice Processing (47)
8.2
Shared Services Payments (38)
8.1
Billings Management (41)
7.9
Customer Receipt Applications (42)
8.2
Customer Collections (40)
7.9
Revenue Recognition (47)
8.3
Cash Management (49)
8.5
Asset Management (48)
8.6
Travel & Expense Management (45)
7.4
Budgetary Control & Encumbrance Accounting (36)
7.5
Period Close (54)
8.7
Transactions Tax (38)
7.8
Subledger Reconciliations (43)
7.9
3rd Party Accounting Systems (28)
7.7
Budgeting and Forecasting (29)
7.6
Project Costing (37)
8.2
Cost Capture (31)
8.1
Capital Project Management (29)
8.5
Customer Invoicing (30)
8.0
Customer Contract Compliance (21)
8.2
Project Revenue Recognition (28)
8.2
Project Financial Performance Analysis (23)
8.6
Project Financials Dashboard (19)
8.3
Real-time Financial Reporting (20)
7.8
Embedded Business Intelligence (18)
8.0
Project Planning Collaboration (19)
7.8
Project Planning and Scheduling (15)
7.8
Project Manager Dashboard (16)
7.8
Resource Manager Dashboard (14)
7.8
Task Insight for Project Managers (15)
7.4
Project Manager Mobile Functionality (13)
7.7
Team Member Task Collaboration (15)
7.6
Team Member Mobile Functionality (12)
6.7
Project Candidate Search (12)
7.5
Project Candidate Comparison and Analysis (12)
8.0
Defineable Resource Pools (14)
8.0
Defineable Resource Pools (12)
7.8
Talent Profiles (12)
7.3
Real-Time Project Reporting (14)
7.3
Absence Management (15)
7.4
Product Lifecycle Management (13)
7.7
Award Lifecycle Management (18)
7.3
Spending Control (17)
7.0
Indirect Cost Management (19)
7.1
Billing (21)
7.4
Sourcing Team Collaboration (27)
7.4
Sourcing Analysis (29)
7.5
Bids Analyzed and Compared (23)
7.3
Catalog Shopping E-Commerce for Employees (22)
7.3
Contract Authoring (24)
6.9
Contract Compliance Management (20)
7.5
Contract History (23)
7.1
Contract Renewal Automation (18)
7.1
Contract Repository (18)
7.5
Contract Standardization and Enforcement (19)
7.4
Electronic Signatures (21)
7.3
Invoice Automated Matching (26)
7.9
Purchasing Risk and Compliance Management (19)
7.4
Requisitions-to-Purchase Orders Integrated (33)
7.7
Spend Compliance Management (19)
7.7
Supplier Assessment (23)
7.7
Supplier Communication and Collaboration (22)
6.6
Supplier Management (28)
7.8
Supplier Portal (26)
8.2
Risk Repository (10)
8.5
Control Management (10)
8.7
Control Mapping (9)
8.7
Control Efficiency Assessments (10)
8.7
Automated Control Assessments (10)
7.8
Assessment Capture (9)
8.2
Issue Detection (10)
8.7
Automatic Notification (10)
9.1
Remediation and Certification (11)
8.9
Transportation Planning and Optimization (15)
8.2
Transportation Sourcing Management (16)
7.9
Transportation Process Integration (15)
7.8
Transportation Execution Management (14)
8.2
Freight Payment Automation (12)
7.8
Trade Management (14)
7.9
Trade Regulatory Compliance Management (11)
8.8
Customs Entry Management (10)
8.2
Customs Document Management (11)
7.9
Customs Document Collaboration (12)
8.1
Fulfillment Management (14)
8.8
Inventory Visibility (18)
7.6
Warehouse Workforce Management (14)
8.0
Production Process Design (18)
8.2
Supply Chain Business Flows (22)
8.0
Production Management (21)
8.5
Contracted Manufacturing Management (17)
8.2
Configuration Management (19)
8.2
Work Definition (19)
8.0
Work Execution (20)
8.4
Advanced Fulfillment (18)
8.4
Manufacturing Costs (21)
8.4
Forecasting (27)
7.7
Inventory Planning (29)
7.8
Multi-tier Supply Chain Planning (21)
7.8
Performance Monitoring (23)
7.7
Ideation Management (11)
8.5
Requirements Management (12)
8.3
Proposal Management (11)
8.3
Innovation Portfolio Management (10)
8.0
Product Master Data Management (10)
8.2
Vendor Portal (11)
7.3
Project Portfolio Management (10)
7.2

About Oracle eBusiness Suite

Oracle eBusiness Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.

Oracle eBusiness Suite Competitors

Oracle eBusiness Suite Technical Details

Operating Systems: Unspecified
Mobile Application:No