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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.1
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(650)

Attribute Ratings

Reviews

(26-50 of 209)
Companies can't remove reviews or game the system. Here's why
December 03, 2020

Eloqua: getting it done

Ke Zheng | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Eloqua for our marketing automation. It's used across the whole organization. It is used to acquire and nurture leads, and integrate with Salesforce.
  • Automate event registration process
  • Utilize third party connectors like ReadyTalk for the complete webinar process
  • Dig into our prospects with offers and track the entire process of lead conversion
December 03, 2020

Oracle Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is used by the Marketing department and by club representatives as a means of email creation. It allows for easy creation of emails by users who may not have a strong design background or any exposure to coding.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is being used by our Marketing Department. It allows us to achieve targeted outreach, promotion, and updates at scale. Oracle supports our large database of contacts that other marketing automation platforms can't. Oracle's campaign canvas and segmentation tools are also very easy to use but allow for advanced orchestration.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Responsys is used across all brands to deploy and manage email and SMS campaigns. It houses messages ranging from acquisition to portfolio management. Additionally, it also houses many of the operational messages we send week to week.

Responsys solves many of the issues around segmentation and customized touch points. It has easily accessible data and the tools to use this data to create unique sends to distinct groups.
Score 1 out of 10
Vetted Review
Verified User
I am envious of everyone who writes great reviews. I have been working with Eloqua for two years. I am in a small department carrying out many tradeshow email campaigns as well as product launches and press releases. We don't use Oracle to integrate with our CRM (so happy about that). I have used HubSpot and was a happy marketer at my previous job. Eloqua education was a technical fail, and working in the Eloqua app averages downtime every single day. Campaigns have failed to fire, and support is so hard to find. I have managed to adapt and work with what I have, and I feel very limited in the email campaign editor options. I can do custom HTML, but even this is so hard to do with the app. The interface is getting better but has a VERY long way to go before it approaches the user-friendliness and usability of other marketing automation tools. I don't have the decision-making authority to go back to HubSpot. We're frustrated, but want to be happy using Eloqua!
October 04, 2019

Kubota K-Service Web

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using the CX tool and have seen it help our support of our dealer network. We use it to publish our tech documents to the dealer network as well as call center software for dealers and customers.

We use this for our customer satisfaction center and our technical support center.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is solely being used by our demand generation, sales, and marketing teams. We are using Oracle Eloqua to manage marketing campaigns, sales lead generation, and sending marketing emails to increase the number of conversions of potential customers. In addition to just sending marketing emails, we are also using Oracle Eloqua to track whether or not a customer has opened the email, and their activity on our main website.
September 18, 2019

Helpful for Business!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Oracle Eloqua to convert our site visitors into leads for our sales team. We take real-time notifications from Eloqua and based on the information that the contact provides, we delegate the appropriate member of our sales team to reach out to them. Since our business has several different stakeholders, we have salespeople for each type of stakeholder. It's very important for us to receive this information with each lead notification in order to create the most productive initial outreach.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Every business-to-business organization needs a marketing automation solution. We use it for lead management, lead scoring and implementation to Salesforce. Being able to properly manage leads and process them to the right sales contact is critical for our business and Eloqua helps us solve for this. Our whole organization is using this product either as an end-user or for reporting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our instance of Eloqua is used in our Marketing Operations department for purposes of launching campaigns, programs and automating marketing processes. We are very advanced with our use of data with Eloqua since our industry is a bit different than the standard B2B use cases. It helps us produce and launch high touch campaigns faster and with really advanced segmentation and data logic. It also helps give us a more holistic 360 view of our members behavior, interests and marketing efforts. It also allows us to build on-going programs that helops us to keep the pressure on the market and get our brand visible. We use the reporting and integrations piece with SFDC (which is not our CRM) but helps us close the loop more visually.
Courtnee Tomsic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is currently being used by multiple business segments across Optum. The vast majority is marketing to B2B client segments and lead generation (multiple instances based on US vs EU) for segmenting, tracking, scoring and then sending to Salesforce for sales team followup. We also have a smaller B2C instance of Eloqua we use for a section of OptumCare for communications.
June 19, 2019

Responsys Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Responsys to deploy all of our promotion, automated and transactional campaigns. Our digital marketing department uses the platform across a few different business channels. The teams that are in Responsys include, Paid, Digital, CS and IT.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Oracle Responsys for digital and email marketing to run different campaigns and leads to target customers and prospects for products. All the leads are automated using using Responsys. Email Marketing is run using Responsys to decide which customers to contact and which to opt-out based on criteria and legal requirements by state and laws. The software overall is very scalable and easy to use for any new or existing users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua is managed and primarily used by Marketing, but we enable other departments within the organization to use it. Other departments that use Eloqua primarily use it to build their own emails (which we send for them) or pull their own reports. Eloqua is our core marketing program that we use to create emails, forms, and landing pages, manage contacts, and score sales leads.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hi! I work in retail and have been using Oracle for a little over two years. I have had an amazing experience with their customer service. They have always placed a lot of importance on relationship building and making sure that their clients are happy. The Oracle Responsys products I have used have truly been top notch; offerings such as Send Time Optimization and PAM are really incomparable to other services. Their strategic services and campaign services team are innovative and insightful.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Responsys to deploy a variety of triggered, transactional and one-time sends. We also use Responsys for deploying Push notifications. We have a lot of different programs running for email and push and often throw people from one program to another. We also utilize a lot of different dynamic content and dynamic sections of emails to customize content as much as possible.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is being used by the Marketing department as the primary source of email content for both clients and candidates. We also use it for the tracking and reporting of campaigns, which help us to make real world decisions about the business. Eloqua is essential for our company filling open staffing positions.
March 28, 2019

Oracle Eloqua Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua is being used primarily by the marketing department to support email communication, form and landing page automation, sharing of data and web analytics and tracking as well as social integration. The tool is used both for B2B and B2C communications to get nurses to fill jobs and to get hospitals to open jobs with us.
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