July 20, 2019
Score 4 out of 10
Read Matt James's full review
Return on Investment
- Negative. We had tons of downtime which cost us revenue in the end. The software would just stop working and the entire site would go down. Could not process or ring anything in.
- Negative. Reports are lackluster and missing crucial information. You need to get a third party involved to "create" reports for you.
- Negative. Hardware was just awful and constantly broke. Parts were not readily available and were expensive when they were.
- Negative. When programming Micros for use there were so many unnecessary steps and procedures that just made adding a simple item to the POS an hour-long ordeal.