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Orbital Payment Gateway has been a game-changer for businesses by providing various solutions to the payment capturing issue. Users can …
Overview
What is Chase Paymentech Orbital?
Orbital Payment Gateway is a payment gateway software solution offered by Chase Paymentech Solutions, LLC.
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What is Chase Paymentech Orbital?
Orbital Payment Gateway is a payment gateway software solution offered by Chase Paymentech Solutions, LLC.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Chase Paymentech Orbital?
Chase Paymentech Orbital Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Orbital Payment Gateway has been a game-changer for businesses by providing various solutions to the payment capturing issue. Users can run cards in the field without having to contact the main office. This feature not only allows payments to go through quickly but also expands the customer base. Many users have shared that they were able to accept faster payment methods, which significantly lowered their accounts receivables balance.
The software has saved countless hours of trying to determine what was charged wrong and where, making billing and customer profile management an easy task for users. Additionally, Orbital Payment Gateway provides all banking options for businesses, which is a significant advantage. Customers who do not use Purchase Order systems or have not established a line of credit can use this software to receive payments via credit cards. Overall, users have found it to be a reliable method of processing credit card payments, as it helps accept payments, deposit money, and pull money from vendors.
Easy to Use: Multiple reviewers found Orbital Payment Gateway to be easy to use and set up, with a straightforward platform back-end, simple fields, and quick processing. The portal was also described as user-friendly with good customization options for customer receipts.
Helpful Features: Many users appreciated the helpful features of Orbital Payment Gateway such as fraud protection services, batch report availability, AVS address update re-verification feature, stolen or lost card notifications after running AVS verification, and global payment availability.
Good Customer Service: Several reviewers praised the ease of reaching out to customer service through their hotline and getting in touch with a human representative easily. This made it easier for them to get their questions answered and issues resolved quickly.
Difficult Navigation: Some users have found it challenging to navigate the app and find features other than transactions.
High Cost: The cost of Orbital Payment Gateway has been a significant drawback for some users who feel that the fees are on the higher end.
Compatibility Issues: The software's lack of compatibility with some eCommerce platforms has led to inefficiencies in payment processing, resulting in redundant work.
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Some users believe that there are better alternatives available with better exchange rates, so it may be worth considering those options.
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Users recommend using the software for both personal and company use as it facilitates payments and transfers.
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It is advised to ensure training is received and support is available when using the software.
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Before implementing the software into a company, it is recommended to learn how to use it properly.
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If there are sufficient funds and if the software is used for other purposes, it may be worth considering.
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The software is recommended for high volumes of credit card processing, but not for occasional use or small businesses.
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If possible, it is suggested to find a cheaper alternative as the software can be expensive.
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It is advised to shop around and research other products before making a decision.
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The combination of Authorize.Net and PNC is suggested as an alternative to this software.
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To maximize compliance and reliability, users recommend using Paymentech alongside the software.
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Compatibility with the eCommerce platform should be checked and any additional costs for integrating Paymentech as a payment gateway should be considered.