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OrgMapper

OrgMapper

Overview

What is OrgMapper?

OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify…

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Recent Reviews

TrustRadius Insights

OrgMapper, a powerful organizational mapping tool, has been widely adopted by large organizations to address various challenges and …
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What is OrgMapper?

OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration patterns,…

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Product Details

What is OrgMapper?

OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration patterns, uncovering embedded organizational issues.

OrgMapper Features

  • Supported: Automatic Reporting

OrgMapper Video

OrgMapper - Leveraging Networks to Empower Organizations

OrgMapper Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OrgMapper, a powerful organizational mapping tool, has been widely adopted by large organizations to address various challenges and improve overall effectiveness. With its ability to identify and visualize networks and key relationships, OrgMapper has proven invaluable in change programs and incremental change initiatives. Users have found that the tool provides critical insights and facilitates communication, trust-building, culture development, succession planning strategies, and driving innovation. By visually representing relational strengths and weaknesses within intact teams, the tool offers valuable visualizations that not only highlight existing strengths but also reveal opportunities for improvement.

In addition to its application within organizations, OrgMapper has been successfully employed in workshops with client systems and the general public. These workshops serve as an introduction to the complexities of being effective in networks while equipping participants with tools to understand and take action within these networks. The results have been highly encouraging, with consultants using OrgMapper's empirical and visual evidence of network structures and qualities to engage and align stakeholders effectively, leading to a more comprehensive understanding of the true organizational landscape. This has proven particularly impactful in leadership team-building contexts where data on relational networks can be leveraged to identify strengths and areas for improvement.

Moreover, OrgMapper has found utility across a range of industries and settings. It has been applied in small enterprise settings as well as discreet departments within large government organizations. Consultants specializing in organizational diagnosis, departmental needs analysis, new product creation, launches, internal cooperation, communication structures have all found value in OrgMapper. By providing a tangible framework for collecting, analyzing, and mapping information pertaining to internal cooperation and communication structures, the tool has addressed critical issues related to knowledge management effectiveness and change management. Its versatility is further evidenced by its utilization by Better Change, an organizational transformation company specializing in network-based approaches to organizational development and change. Overall, OrgMapper's user experiences highlight its efficacy in improving communications, building capabilities, developing trust and culture, planning succession strategies, driving innovation, addressing internal communication problems, knowledge management effectiveness, and change management.

Critical and Compelling Tool: Users have found OrgMapper to be a critical and compelling tool that provides empirical and visual evidence of existing networks. Several reviewers have stated that the tool is invaluable in analyzing network relationships within organizations, allowing for more informed decision-making.

Variety of Modules: Many users appreciate the variety of modules offered by OrgMapper, which makes it easy to explain to clients and choose the most suitable module based on their requirements. This flexibility allows users to address specific issues with clients and tailor the analysis to their needs.

Outstanding Technical Analysis and Support: The Maven7 team's outstanding technical analysis and support has been highly praised by users. Reviewers mention having a great relationship with the team, appreciating their friendly and professional approach in resolving technical issues related to network science translation into practical usage.

Tightly Placed Rows: Some users have expressed concern about the tightly placed rows in the user interface, which creates a fear when using the drag and drop feature. They suggest that there should be more spacing between the rows to enhance ease of use and prevent accidental errors.

Difficulties with Mailing Surveys: Several reviewers encountered difficulties when mailing out surveys and allowing access via passwords. These issues were attributed to systemic email problems and software programming. The users recommend improving the email system integration and ensuring smooth functionality for survey distribution.

Limited Customization of Surveys: A common complaint among users is the inability to customize surveys by adding questions from other modules. This limitation restricts the flexibility of the software for gathering specific data. Users feel that having the ability to incorporate questions from different modules would greatly enhance their survey design capabilities.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Reseller
We've used OrgMapper for several organizational situations from full organization diagnosis to departmental organizational needs around new [product] creation or new product launches.
  • Diagnosis of the efficiency
  • Teams' improvement needs
  • Detect potential crisis or find the solution to actual crisis
  • Finding the best organizational network to put in place
  • Actually I don't see one, it's very easy to use and the results are clear for every one.
As a consultant you can find in OrgMapper the best path to motivate the members of the organization or promote the required changes. This is through the opinion leaders.
  • Increased employee efficiency
  • Real adotpion of the stategic plan
  • Deep mind set insights for every one from the leaders to the last employee
Always available, and really interested on the success of my OrgMapper implementation.
When I need help to sale Orgmapper the support team will always be there to help me finding the best success cases, arguments and other sales requirements.
  • Every stage of the OrgMapper platform is perfectly programmed so the consultant has very little work to do and this allows us to focus on the client.
  • The functions aren't difficult, you just have to learn how to read the charts.
It helps the consultant though every stage of the implementation.
Zoltán Csigás | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our organisation - an OD consultancy company - uses OrgMapper as a tool in client engagements. We use it to collect, analyse and map information regarding the internal cooperation and communication structure of our clients. It is used to address problems related to internal communication, effectiveness of knowledge management and problems related to change management.
  • OrgMapper offers a good administration surface. It is easy to create custom data-collection schemas and to implement them in their own data-gathering environment. As a consultant I really appreciate this, as I get to focus on the professional side of my assignments, and I do not get stuck in programming / operational issues.
  • Data visualization: OrgMapper offers a highly flexible data visualization tool, with which I can create the network images that represent my data in the most insightful way. Elements can be moved and formatted individually, and the tool itself offers some pre-generated ideas as well, that serve a good starting point for my own formatting. An eye-catching, insightful visualization is what my clients look out for, and OrgMapper really excels in this.
  • Although not a software attribute per se, but it must be mentioned that the OrgMapper team offers a range of professional support services - from training to support in data interpretation or full project implementation support. The service is thus can become more than just software use.
  • The automated reports are OK, but I could use a bit more statistics regarding the characteristics of networks. Although the outputs are quite self-explanatory, some additional numbers could give an extra layer of insights.
  • Language support: I'd be happy to see a range of additional languages added to the basic reports / outputs. Although English is widely accepted, some additional languages could boost the localised application of OrgMapper.
OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.
  • As a data collection and visualization tool OrgMapper speeds up our diagnostic processes: basic maps, and reports are created immediately, and client feedbacks are possible almost just after the completion of the data collection. And this is a big word in the case of team and organizational level applications.
  • OrgMapper is perceived as a great value adding service that complements our own offerings. Clients appreciate this added value, and in certain cases do ask for the application of this tool. Through these inquiries OrgMapper directly influences our results.
Grant Symons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Better Change works in the field of organisational transformation. We use Orgmapper where our clients require a network based approach to organisational development and or change, or are willing to explore the approach for other specific purposes. Orgmapper provides a solid foundation of evidence (empirical / visual ) of the structure of the networks that exist and the qualities of those networks - such as levels of trust/cohesion. This information makes it much easier to engage and align stakeholders on the reality - and solves the major re-occurring problem of starting on transformation activities without understanding the true organisational landscape. We have used Orgmapper in small enterprise settings and also in discreet departments of large government organisations.
  • Orgmapper has multiple modules ( with varying question sets) - this provides a range of alternatives and opportunities to engage with end clients and respond to their specific requirements/situation. Question sets can be customised - however the standard sets are very comprehensive.
  • We find that the visual reports/artifacts are a very powerful medium to engage and communicate with the client about. Rich insights emerge through the conversations that stem from discussing and seeking to understand them.
  • The Maven7 team are great to work with - right from discussing a particular approach to an end client's requirements...right through to reports and analytical support.
  • The user interface is adequate - but could probably be streamlined somewhat... can take some getting used to.. ( I understand a re-design is in progress ).
  • Ethical use of Orgmapper is a major consideration.. (obtaining unique knowledge of relationships and people requires appropriate steps in the approach to the intervention and what happens through the process with such information and insight is a delicate topic) ...but this seems to limit the opportunities for use of the approach in organisations that are continually changing.
OrgMapper is well suited to interventions where the scope is clear and where the expectations around the process and outcome are agreed.
  • For our clients Orgmapper/the Network Approach has the potential to become a foundational approach to organisational transformation. It is early days as we are working in partnership with our clients to develop the best approach based on our explorations to date.
  • In some instances including Orgmapper in our offering has actually slowed the lead conversion process down - which has been good from the perspective that we are working larger propositions, over the longer term. So for Better Change - Orgmapper provides a significant uplift and complimentary capability to our core capabilities.
Barry Camson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am a consultant and trainer. This year, I have offered several workshops to both public groups and intact teams using OrgMapper in various ways. I am planning to continue using OrgMapper in similar workshops. I am also planning to use OrgMapper in ongoing consultations with clients. My focus is to help organizations understand the potential of working in networks and in improving the effectiveness of the networks in which they operate. The use of OrgMapper is a key part of this. I am offering workshops and consultations to non-profit and private organizations and members of such organization in a public forum.
  • OrgMapper uses appropriate questions to understand the different aspects of networks in organizations. These questions are conceptually sound and appropriate and diverse. They are easy to understand.
  • There is a direct path from the survey to the visualization of data in network maps. Though having an official report is of great value, I rely on the ability of OrgMapper to translate raw data obtained via survey into actual maps potentially in real-time if needed.
  • I appreciate the use of modules like Knowledge Mapper or Team Mapper which pull together questions to respond to particular issues in organizations. This makes marketing easier and facilitates the decision making process on the part of clients.
  • I have found the technical support for OrgMapper to be helpful. I appreciate that the Maven 7 people like many of us users are all on a learning curve with regard to the translation of network science into practical usage. Thus, ongoing communication back and forth between we users and Maven 7 is helpful and important. I appreciate the inquisitive approach taken my Maven 7 and their dedication to resolve technical issues that arise.
  • I encountered difficulty in emailing the OrgMapper survey out to a public group (not part of one organization). A good number of people did not receive the emails or were not able to access the survey via password. I gather the OrgMapper folks have been working to prevent this from happening in the future.
  • OrgMapper is based on the assumption that people taking the survey are all part of one organization. Thus, it is possible to populate the software survey with specific names. But, what if the potential survey respondents are not part of a single organization? What if some possible network members are even unknown at the time of the administration of the survey or at least unknown to the administrators of the survey. Would it ever be possible for respondents to write in the names of other people and in doing so populate the survey with the names of these other people. Would this be practical?
  • I really appreciate the thinking going on at Maven 7 with regard to offering a comprehensive, diagnostic survey in addition to the modularized approach. I would like to be using OrgMapper with regard to organization design which is a very comprehensive intervention. Having a survey which touches on many of the different areas relevant in organization design would be of great benefit.
OrgMapper is currently suited for helping organizations to focus on specific issues like team performance or the sharing of knowledge across the organization. Currently, it is as not as feasible to use it as an encompassing diagnostic approach though one could customize a survey to combine many of the questions from across the survey. This would take some work on the part of the consultant-user and on the part of the orgMapper folks. So, currently OrgMapper is better at dealing with focused issues. OrgMapper is also more appropriate to be used within an intact, formal organization. Using it in a less formal network spanning several organizations or in a network at large in society may prove to be a challenge. One challenge here is in populating the survey data base.
  • One business objective of mine is to be able to offer workshops on network effectiveness. OrgMapper is a very user-friendly, insightful and relevant way of demonstrating many network concepts through visualizing the reality in an existing organizational network. It also enables clients to arrive at useful insights about their organization. In this capacity, OrgMapper has been an important part of my workshops. I also hope it will become an important part of my delivery of consulting services to clients.
  • I am hopeful that the use of OrgMapper will position me to provide greater value to clients.
I have had some exposure to other products. They tend to be far more complicated to use, less encompassing, less oriented to business issues and less practical. They tend to be far more difficult to customize.
  • Using OrgMapper in workshops for clients and in public workshops on how the potential of networks and how to be effective in networks.
  • Using OrgMapper as a diagnostic and planning tool for helping organizational networks make improvements.
  • Using OrgMapper in associations and less formal networks to improve the potential of the network.
  • Building OrgMapper into a workshop that helps individuals and members of existing networks to visualize the existence of themselves as a working network and to understand what improvements could be made to improve the effectiveness of their network.
It is a very useful, innovative and interesting product. The development efforts on the part of OrgMapper staff indicate that the product will continue to improve and to help organizational networks respond to important challenges.
OrgMapper support people seem very technically knowledgable. All of the OrgMapper staff are dedicated to learning and to further developing the OrgMapper product. Some issues are being worked on so immediate resolution was not feasible. Issues were resolved, though on one occasion it took reaching out to the CEO.
Yes
I quickly become engaged in conversation with developers who either immediately addressed it or said that this was something currently being addressed.
I have wanted to see OrgMapper offer a survey which takes an encompassing approach to organizational networks using questions that crossover the different current modules. I have found a receptive audience within OrgMapper to this idea and actually found that they were also considering a similar approach. This has led to some interesting and useful conversations with OrgMapper staff. It convinces me that there is a very high level of quality, dedication and desire to learn on the part of OrgMapper staff in order to develop a highly useful product.
  • Visual Mapping
  • Question selection
  • Filtering and manipulating of visual maps
  • Emailing survey to respondents
  • Using OrgMapper outside of an intact organization
  • Learning to use all of the map filtering functions requires some effort.
Emailing out the survey to respondents can be a complex undertaking. Helping them gain access via their password can also take effort. The survey respondents must be entered by hand. I did not have a great deal of trouble doing this with 30 people. Questions are clear and understandable. However, if the context of the question differs from the normal way the question is used, this may present some difficulty to the respondents to understand and make sense of the question. Support here is important. It is extremely easy to select questions based on the identification of a focused challenge. Translation of the raw data to the visual map is done by the software and this is of great benefit and makes the product quite useful to me. Filters and the ability to manipulate the maps are also helpful though there is a learning curve to this.
Chuck Smalley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
OrgMapper was used in several leadership team building contexts, each team providing leadership to a business department. It was used to provide data around the relational networks that exist in the team. The visualizations helped to provide data that created a more robust understanding of where the relationships were strong and where there were opportunities for improvement.
  • It is very easy to implement. A web based tool that leverages a simple survey is how the data is gathered.
  • The outputs via visualizations are very powerful and communicate with great impact to an audience.
  • The administrative interface is very powerful and provides many options to display the outputs,
  • The administrative interface takes some getting used to. I am told that the next version, coming out in February 2016, will have a much more user friendly interface.
It is designed to have the different modules work for different scenarios. The Team Mapper module is designed for smaller groups, while the remaining modules work best in larger engagements.
  • We really feel that OrgMapper accelerated the process of building a better leadership team by identifying strengths in existing relationships and clearly identified places where relationships needed to be further strengthened.
We had not found any other tool that demonstrated the power of Organizational Network Analysis (ONA) like OrgMapper.
2
Currently - Consultants; formerly HR
2
Those with a bent to analysis and the ability to leverage the visualizations
  • Team Building
  • Change Managment
  • Integration resulting from an acquisition
  • Still learning the power of the tool so nothing innovative yet
  • Large change management projects from either systems implementations or those resulting from merger, acquisition or divestiture
Great tool, easy to implement and very powerful in the visualization outputs
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